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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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Henderson, T.: MOOving towards a virtual reference service (1994)
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- Librarians on the Internet: impact on reference services. Ed.: R. Kinder
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Cromer, D.E.; Johnson, M.E.: ¬The impact of the Internet on communication among reference librarians (1994)
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Silva, M.; Cartwright, G.F.: ¬The Internet and reference librarians : a question of leadership (1994)
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Abels, E.G.; Liebscher, P.: ¬A new challenge for intermediary-client communication : the electronic network (1994)
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- Librarians on the Internet: impact on reference services. Ed.: R. Kinder
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Public libraries and the Internet : study results, policy issues, and recommendations (1994)
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McClure, C.R.; Bertot, J.C.; Zweizig, D.L.: Public libraries and the Internet (1994)
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Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998)
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Armour, J.; Cisler, S.: Community networks on the Internet (1994)
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- Library journal. 119(1994) no.11, S.22-24
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Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998)
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Moore, A.: As I sit studying : WWW-based reference services (1998)
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Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997)
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- Canadian journal of information and library science. 22(1997) no.2, S.1-15
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Olson, R.: Stumped reference librarians find help on the Internet (1994)
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Batt, C.; Kirby, H.: CLIP: Croydon Libraries Internet Project (1996)
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Dickstein, R.; Greenfield, L.; Rosen, J.: Using the World Wide Web at the reference desk (1997)
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Shaw, D.: Challenges of information technology in improving information services (1997)
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Cortez, E.; Rice, R.: ¬An investigation into the role of public libraries with online reference service (1994)
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