Search (113 results, page 1 of 6)

Moyo, L.M.: PSU Gateway Library : electronic library in transition (2004) 0.07

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Source: Library hi tech. 22(2004) no.2, S.217-226
Year: 2004

Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005) 0.04
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Abstract

Die Weiten des Internet tendieren ins Unendliche - kaum etwas, was dort nicht vorhanden zu sein scheint. Google rühmt sich, dass jetzt die Suche auf über acht Milliarden Websites möglich ist und hat mit dem Einscannen der Bestände von US-amerikanischen und englischen Bibliotheken schon das nächste größere Projekt in Angriff genommen. Auch Microsoft schickt sich an, eine ernstzunehmende Konkurrenz in Sachen Internetrecherche zu werden. Hinzu kommt, dass das Internet eine immer größere Nutzung erfährt, 2004 lag diese bei 55,3 Prozent der Bevölkerung ab 14 Jahren - doch das alles heißt nicht, dass die Nutzer 3 im Gegenzug auch immer bessere Recherchefähigkeiten aufweisen. Es vergeht kein Tag, an dem im Informationsdienst von Bibliotheken nicht der Satz »Im Internet habe ich schon geguckt, dafind ich nix!« fällt. 100.000 Treffer zu einer Suchanfrage zu erhalten ist nicht die Kunst, aber fünf relevante Treffer zu erhalten, die noch dazu einer kritischen Bewertung standhalten (Stichwort »Information Literacy«), das bedarf eines professionellen Informationsvermittlers - eines Bibliothekars! Noch nie waren so viele Nutzer im Netz und zugleich so viele so unzufrieden. Wäre es nicht Aufgabe der Bibliotheken diese (potenziellen) Kunden aufzufangen, bevor sie in den Weiten des Internet verloren gehen? Dieses Auffangnetz existiert bereits - bekannt als Digital Reference Service, gebündelt durch die Funktionen, die das Web Contact Center bereit hält.

Date

22. 9.2005 20:50:31

Duckett, B.: From reference library to information service : services in danger (2004) 0.03

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Source: Library review. 53(2004) no.6, S.301-308
Year: 2004

Metz, A.: Community service : a bibliography (1996) 0.02

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Date: 17.10.1996 14:22:33

Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02

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Date: 27.12.2015 18:22:38

Lankes, R.D.: ¬The digital reference research agenda (2004) 0.02

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Source: Journal of the American Society for Information Science and technology. 55(2004) no.4, S.301-311
Year: 2004

McCrea, R.: Evaluation of two library-based and one expert reference service on the Web (2004) 0.02

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Source: Library review. 53(2004) no.1, S.11-16
Year: 2004

Boyd, A.: Multi-channel information seeking : a fuzzy conceptual model (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.2, S.81-88
Year: 2004

Nicholas, D.; Huntington, P.; Williams, P.: ¬The characteristics of users and non-users of a kiosk information system (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.1, S.48-61
Year: 2004

Davis, P.M.: Information-seeking behavior of chemists : a transaction log analysis of referral URLs (2004) 0.02

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Source: Journal of the American Society for Information Science and technology. 55(2004) no.4, S.326-332
Year: 2004

Frické, M.; Fallis, D.: Indicators of accuracy for answers to ready reference questions an the Internet (2004) 0.02

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Source: Journal of the American Society for Information Science and technology. 55(2004) no.3, S.238-245
Year: 2004

Pomerantz, J.; Nicholson, S.; Belanger, Y.; Lankes, R.D.: ¬The current state of digital reference : validation of a general digital reference model through a survey of digital reference services (2004) 0.02

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Source: Information processing and management. 40(2004) no.2, S.347-363
Year: 2004

Cloughley, K.: Digital reference services : how do the library-based services compare with the expert services? (2004) 0.02

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Source: Library review. 53(2004) no.1, S.17-23
Year: 2004

Shenton, A.K.: Operationalising the concept of "information" for research into information behaviour (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.6, S.367-372
Year: 2004

Shenton, A.K.: Research into young people's information-seeking : perspectives and methods (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.4, S.243-254
Year: 2004

Shenton, A.K.: Information-seeking research in schools : opportunities and pitfalls (2004) 0.02

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Source: Aslib proceedings. 56(2004) no.3, S.180-186
Year: 2004

Lochore, S.: How good are the free digital reference services? : a comparison of library-based and expert services (2004) 0.02

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Source: Library review. 53(2004) no.1, S.24-29
Year: 2004

Song, Y.-S.: International business students : a study on their use of electronic library services (2004) 0.02

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Source: Reference services review. 32(2004) no.4, S.367-373
Year: 2004

Herman, E.: Research in progress. Part 2 - some preliminary insights into the information needs of the contemporary academic researcher (2004) 0.02

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Footnote: Teil 1 in: Aslib proceedings. 56(2004) no.1, S.34-47.
Source: Aslib proceedings. 56(2004) no.2, S.118-131
Year: 2004

Herman, E.: Research in progress: some preliminary and key insights into the information needs of the contemporary academic researcher. Part 1 (2004) 0.02

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Footnote: Teil 2 in: Aslib proceedings. 56(2004) no.2, S.118-131.
Source: Aslib proceedings. 56(2004) no.1, S.34-47
Year: 2004

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