-
Kuhlthau, C.C.: Longitudinal case studies of the information search process of users in libraries (1988)
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- Abstract
- In depth case study of six students from high school through college
-
Burton, M.K.: Reference interview : strategies for children (1998)
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- Abstract
- Considers the differences between the intellectual, emotional and social development of children and adults can lead to difficulties in understanding and communication, in the case of children, during the reference interview. Presents a state of the art review of studies of reference interviews conducted with children in public libraries. Concludes that, in order to have a more successful reference interview, librarians must take account of the specific differences between adults and children
- Date
- 23. 5.1999 19:11:22
- Source
- North Carolina libraries. 56(1998) no.3, S.110-113
-
Galvin, T.J.: Case studies and case method (1970)
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-
Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007)
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- Abstract
- User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
-
Bruce, T.; Lennon, A.; Nelson, D.: Using the Internet for reference purposes in an academic library (1995)
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- Abstract
- The University of the West of England (UWE) Library Science comprises 4 campus libraries spread across Bristol. It has gradually developed network services and access to JANET and the Internet for the libraries at all campuses but has only recently had access to Netscape. Reports 2 case studies conducted by UWE librarians on using the Internet for Fine Art Print resources and using JANET/Internet resources to support mathematics highlighting some common thoughts and issues surrounding the Internet
-
Galvin, T.J.: Teaching reference with case studies : an interim report (1965)
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-
Geffert, B.: Community networks in libraries : a case study of the Free-Net P.A.T.H. (1993)
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- Source
- Public libraries. 32(1993) Mar./Apr., S.91-100
-
Lagace, N.: ¬The Internet Public Library's 'Ask a question worldwide reference service' (1998)
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- Footnote
- Revision of a paper presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Abstract
- Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
- Date
- 10. 1.1999 17:22:49
-
Wilson, T.C.; Bailey, C.W.: ¬The Intelligent Reference Information System CD-ROM network (1992)
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- Source
- Library LANs: case studies in practice and application. Ed.: M. Breeding
-
Stahl, J.: 'Have a question? Click here' : electronic reference at the National Museum of American Art (1998)
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- Footnote
- Revision of a paper presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
-
Whitlatch, J.B.: Unobtrusive studies and the quality of academic library reference services (1989)
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- Source
- College and research libraries. 50(1989), S.181-194
-
Fry, J.: Scholarly research and information practices : a domain analytic approach (2006)
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- Abstract
- This paper deals with information needs, seeking, searching, and uses within scholarly communities by introducing theory from the field of science and technology studies. In particular it contributes to the domain-analytic approach in information science by showing that Whitley's theory of 'mutual dependence' and 'task uncertainty' can be used as an explanatory framework in understanding similarity and difference in information practices across intellectual fields. Based on qualitative case studies of three specialist scholarly communities across the physical sciences, applied sciences, social sciences and arts and humanities, this paper extends Whitley's theory into the realm of information communication technologies. The paper adopts a holistic approach to information practices by recognising the interrelationship between the traditions of informal and formal scientific communication and how it shapes digital outcomes across intellectual fields. The findings show that communities inhabiting fields with a high degree of 'mutual dependence' coupled with a low degree of 'task uncertainty' are adept at coordinating and controlling channels of communication and will readily co-produce field-based digital information resources, whereas communities that inhabit fields characterised by the opposite cultural configuration, a low degree of 'mutual dependence' coupled with a high degree of 'task uncertainty', are less successful in commanding control over channels of communication and are less concerned with co-producing field-based digital resources and integrating them into their epistemic and social structures. These findings have implications for the culturally sensitive development and provision of academic digital resources such as digital libraries and web-based subject portals.
-
Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009)
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- Abstract
- Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.
- Date
- 23. 2.2009 17:22:41
-
Whitlatch, J.B.: Reference services : research methodologies for assessment and accountability (1992)
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- Abstract
- To evaluate and improve reference service librarians must select appropriate methodologies and carefully analyze the data collected. Data collection strategies include quantitative measurements derived from the experimental sciences and qualitative measures derived form the social sciences, including familiar methods such as surveys, questionnaires, interviews and case studies. Discusses these measures in terms of their appropriateness for reference service evaluation with citations to published studies
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Hewett, S.: ¬The future for mediated online search services in an academic institution : a case study (1997)
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- Abstract
- Points to the trends in libraries and information services to shift away from the use of long established online hosts (such as DIALOG and STN) towards the use of CD-ROMs and direct access services, such as BIDS, Janet and CHEST, Illustrates the trend with statistics of host based MEDLINE searches conducted at the Barnes Library, Birmingham University; which show a decline from 526 searches in 1991/92 to 22 searches in 1995/96. Describes the process undertaken within the Information Services, Birminghampton University, to define a policy for the possible continuation of their mediated online searching service. Reports results of a questionnaire survey of other UK higher education institutions which confirmed their own feelings that the provision of such services was in decline, due largely to the shift towards end user access. With the increasing availability of nationally site licensed databases and locally available CD-ROMs, it is likely the researchers will ignore other commercial information services
-
Abad-Garcia, M.F.; Goncàlez-Teruel, A.; Sanjuan-Nebot, L.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain (1999)
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- Abstract
- The study of information needs has been a subject of attention for library and information science professionals for more than four decades, and has led to the publication of a great amount of literature. Among the reasons that lead to this interest, we can mention, on the one hand, the utility that the results of this type of research have in improving mechanisms of providing information in the professional environment and, on the other hand, no less important, the recognition of problems in methodology which are revealed when studies which have already been reported are analysed (Gorman, 1995; Forsyte, et al., 1992). One of the reasons for this kind of research is, without doubt, the need to harmonise the potential that the new technologies offer for accessing and managing large quantities of information with the information needs of the users. Its objective is to provide appropriate information systems for each environment, in this case, the medical field (Timpka, et al., 1989; Forsyte, et al., 1992; Gorman, 1995; Gorman & Helfand 1995; Abad-Garcia, 1997).
- Date
- 22. 3.2002 9:43:33
-
Nardi, B.A.; O'Day, V.L.: Application and implications of agent technology for libraries (1998)
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- Abstract
- Extension of earlier studies of the way reference librarians work were pooled to provide an understanding of the important features necessary in software that function as intelligent agents and expert systems for computerized reference work. Presents the technical implications of these studies as a set of 9 design principles for agent technology and discusses only the technical issues that were specifically raised by the studies of librarians and users
-
Main, A.; Weckert, J.: In defence of simple expert systems : a case study with some observations (1993)
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- Abstract
- Expert systems have promised much more than they have delivered. Although expert systems in libraries have been discussed extensively, there are few working systems. Development rarely progresses beyond the prototype. Presents a case study of the construction of a simple expert system at Banktown City library's community information service involving a narrow, precise domain. Observes the working of the system. The benefits of simple expert systems are that they are useful to knowledgeable users, they may be used for training and can give guided and structured information in a way that books and pamphlets do not
-
Mendle, J.: Library services for persons with disabilities (1995)
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- Abstract
- Examines the burgeoning literature on the Americans with Disabilities Act of 1990 and on services to disabled users. Presents a case study of Alabama University Libraries' efforts to meet these users' needs. The case study focuses on the establishment of an adaptive technologies lab to serve the needs of blind, visually impaired and learning disabled students, and to the continual efforts to heighten staff awareness
