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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
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Bryson, J.: Managing information services : an integrated approach (1997)
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- Date
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- Footnote
- Rez. in: Journal of librarianship and information science 30(1998) no.2, S.146-148 (S.P. Webb)
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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- Date
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- Footnote
- Rez. in: Reference and unser services quarterly 37(1997) no.2, S.238 (L.L. Reed)
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
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Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- Date
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Anderson, C.L.; Hauptman, R.: Technology and information services : challenges for the 1990's (1993)
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- Footnote
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Kinney, T.: Entertainment technologies and tomorrow's information services (1995)
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- Footnote
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Johnson, A.J.H.: Information brokers : case studies of successful ventures (1995)
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- Footnote
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Reference services for archives and manuscripts (1997)
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- Footnote
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- Footnote
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Whitlatch, J.B.: ¬The role of the academic reference librarian (1990)
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- Footnote
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Riechel, R.: Public library services to business (1994)
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Rogers, C.D.; Vidic, B.A.: Community information service management guidelines (1995)
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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Richardson, J.V.: Knowledge-based systems for general reference work : applications, problems, and progress (1995)
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- Footnote
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Webb, S.P.: Creating an information service (1996)
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Corrall, S.: Strategic planning for library and information services (1994)
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Glastonbury, B.; Lamendola, W.: ¬The integrity of intelligence : a bill of rights for the information age (1993)
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- Footnote
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Maguire, C.; Kazlauskas, E.J.; Weir, A.D.: Information services for innovative organzations (1994)
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Burger, R.H.: Information policy : a framework for evaluation and policy research (1993)
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