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Gurstein, M.: Community informatics : enabling communities with information and communication technologies (2000)
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- Footnote
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¬The impact of emerging technologies on reference service and bibliographic instruction (1995)
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Davinson, D.: Reference service (1979)
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Shores, L.: Reference as the promotion of free enquiry (1976)
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Information for the community (1976)
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Hutchins, M.: Introduction to reference work (1944)
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Whitlatch, J.B.: ¬The role of the academic reference librarian (1990)
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Riechel, R.: Public library services to business (1994)
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Rogers, C.D.; Vidic, B.A.: Community information service management guidelines (1995)
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¬The role and impact of the Internet on library and information services (2001)
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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Richardson, J.V.: Knowledge-based systems for general reference work : applications, problems, and progress (1995)
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Webb, S.P.: Creating an information service (1996)
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Grogan, D.: Grogan's case studies in reference work : Vol.1-6 (1987)
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- Content
- Vol.1: Enquiries and the reference process. 96 S. - Vol.2: Encyclopedias, yearbooks, directories and statistical sources. 184 S. - Vol.3: Bibliographies of books. 104 S. - Vol.4: Periodicals and their guides. 136 S. - Vol.5: Dictionaries and phrase books. 160 S. - Vol.6: Biographical source. 160 S.
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Corrall, S.: Strategic planning for library and information services (1994)
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Glastonbury, B.; Lamendola, W.: ¬The integrity of intelligence : a bill of rights for the information age (1993)
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- Footnote
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Maguire, C.; Kazlauskas, E.J.; Weir, A.D.: Information services for innovative organzations (1994)
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Burger, R.H.: Information policy : a framework for evaluation and policy research (1993)
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Manley, W.; Lee, R.: ¬The truth about reference librarians (1996)
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Gebhard, P.: ¬The reference realist in library academia (1997)
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