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Nicholas, D.: Assessing information needs : tools and techniques (1996)
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- 26. 2.2008 19:22:51
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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Bryson, J.: Managing information services : an integrated approach (1997)
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- 31.12.1998 22:01:11
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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Kuhlthau, C.C.: Seeking meaning : a process approach to library and information services (2003)
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- 25.11.2005 18:58:22
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
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Ford, N.: Introduction to information behaviour (2015)
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Davinson, D.: Reference service (1979)
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Thomas, D.; Hinckley, A.T.; Eisenbach, E.R.: ¬The effective reference librarian (???)
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Grogan, D.: Case studies in reference work (1967)
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Grogan, D.: More case studies in reference work (1972)
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Anderson, C.L.; Hauptman, R.: Technology and information services : challenges for the 1990's (1993)
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- Footnote
- Rez. in: Library software review 13(1994) no.1, S.63 (D. Canning)
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Nicholas, D.: Assessing information needs : tools, techniques and concepts for the Internet age (2000)
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Grogan, D.: Practical reference work (1979)
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Orna, E.: Information strategy in practice (2004.)
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St. Clair, G.: Beyond degrees : professional learning for knowledge services (2003)
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Grogan, D.: Practical reference work (1992)
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Covert and overt : recollecting and connecting intelligence service and information science (2005)
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