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  • × language_ss:"e"
  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"s"
  1. Providing customer-oriented services in academic libraries (1996) 0.01
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    Imprint
    London : Library Association Publishing in association with SCONUL
  2. ¬The Holocaust : memories, research, reference (1998) 0.01
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    Content
    Issue devoted to research on the Holocaust and library reference work related to the Holocaust, specifically in the USA. Attempts to include a wide breadth of scholarly material within its compass. Includes discussion of Internet resources and of attempts to obfuscate the reality of the Holocaust on the Internet
  3. Business reference services and sources : how end users and librarians work together (1997) 0.01
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    Footnote
    Rez. in: Australian library journal 47(1998) no.4, S.414-415 (S.L. Edwards)
  4. British librarianship and information work : 1986-1990 (1993) 0.01
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    Abstract
    "British Librarianship and Information Work 1986-1990" continues a series which has run for more than 60 years. It began, in 1928 as the annual "Year's Work in Librarianship", changed from 1951 to "Five Years' Work in Librarianship" and, with the volume for 1966-1970, took on its present title. The series has established itself as an important record of professional activity and thought, through its comprehensive reviews of most aspects of information and library work. It is valuable to those who wish to keep up to date professionally, noting current developments and trends. It will be equally useful for those researchers and students who in the future need to look back historically on the events and achivements of each quinquennium. This issue follows closely the contents and style of its immediate predecessor "British librarianship and information Work 1981-1985", being in two volumes, one covering general libraries and the library information profession, and the other being concerned with special libraries, materials and processes. All the topics in the previous volume are included, except for the chapter on Buildings and Equipment, the contents of which have been incorporated into other chapters. All the contributors were asked to describe the last five years' major events and publications in their fields, and, generally, to limit their contributions to about 7,500 words, with no restriction on the number of bibliographical references. All authors were requested to tackle their subjects thoroughly while conforming to their own personal and individual styles. No attempt has been made to impose an overall editorial style, or to avoid the duplication which results from writers covering specific, but inevitably overlapping, areas of interest. Cross references have not been inserted in the text from chapter to chapter, where duplication occurs, but a detailed subject index provides for readers wishing to approach the review with an interest in any specific area or topic. A separate list of acronyms and abbreviations appears in each volume, representing all such entries identified in both volumes.
    Imprint
    London : Library Association Publ.
    LCSH
    Library science and publishing
    Subject
    Library science and publishing
  5. ¬The reference assessment manual (1995) 0.01
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    Footnote
    Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
  6. Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992) 0.01
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    Content
    Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
  7. Modern library technology and reference services (1993) 0.01
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    Content
    Enthält die Beiträge: CLINE, P.: Confessions of a reference technophile; STABLER, K.Y.: Who's on first, what's on second: patterns of reference services in academic libraries; ANDERSON,B. u. S.T. HUANG: Impact of new technology on training paraprofessional staff; McCONNELL, J.C.: Technoloy and teaching in academia; COLLINS, K.L.K. u. S.N. TAKACS: Information technology and the teaching role of the college librarian; MILLER, J.P., J.M. RHOLES u. K. WIELHORSKI: Planning reference service points: a decision making model; ROCKMAN, I.F.: Teaching about the Internet: the formal course option; JACKSON-BROWN, G.: The academic librarian's new role as information provider; CIBBARELLI, P.R., E.H. GERTEL u. M. KRATZERT: Choosing among the options for patron access databases: print, online, CD-ROM, or locally mounted; SCHLOMAN, B.F.: Managing reference services in an electronic environment; BOBP, M.E., M. KRATZERT u. D. RICHEY: The emergence of systemwide electronic access to information sources: the experience of two California State University libraries; KLEINER, J.P.: The electronic library: the hub of the future's information networks
  8. Reference service expertise (1993) 0.01
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    Content
    Enthält die Beiträge: STEVENS, N.: Anticipatory reference service: the way of the future?; McCRANK, L.J.: Reference expertise: paradigms, strategies and systems; WESTBROOK, L. u. S. DeDECKER: Supporting user needs and skills to minimize library anxiety: considerations for academic libraries; LaGUARDIA, C. u.a.: Learning to instruct on the job: team-teaching library skills; ROBERTSON, G.G.: Legal research and the democratic process; SLUTSKY, B.: Communicating science to the public: an address to non-science librarians; BUSH, C.B.: Finding education and training technology: a gap between ERIC and NTIS?; SLAVENS, T.P.: Sources of information for investors in the Commonwealth of Independent States (formerly: The Soviet Union); WOOD, W.: A librarian's guide to fee-based services; CHISHTI, S.H.: CD-ROM vs. online: a comparison of PsycLIT (CD-ROM) and PsycINFO (DIALOG); PILKINGTON, L.A.: A new reference resource: the interactive media center; D'ANGELO, E.: Developing a basic philosophy collection: for reference and research
  9. ¬The roles of reference librarians : today and tomorrow (1996) 0.01
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    Content
    Enthält die Beiträge: MOORE, A.D.: Reference librarianship: 'It was the best of times, it was ...'; SHERRER, J.: Thriving in changing times: competencies for today's reference librarians; KONG, L.M.: Academic reference librarians: under the microscope; KELLER, S.G.: The secret power of community connections; VAUGHN, S.: One librarian's journey into a cyberspace career; DAWSON, A. u. K. de la PENA McCOOK: Trends affecting the roles of reference librarians; RETTIG, J.: Future reference - 'Sired by a hurricane, dam'd by an earthquake'; HINOJOSA, S.: Re-thinking reference - a true change?; JOLIVET, L.C. u. E.C. KNOWLES: Rethinking the eurocentric library workplace: a multi-faceted process; BERGER, C.: Reference service: a thing of the past?; SUTTON, S.A.: Future service models and the convergence of functions: the reference librarian as technician, author and consultant; STRONG, G.E.: Toward a vitual future; RATCLIFFE, F.W.: The Follett Report: a blueprint for library / information provision in British universities; BEVIS, M.D.: ERIC on CD-ROM and RIE: a comparison of search results and user satisfaction
  10. Reference sources on the Internet : off the shelf and onto the Web (1997) 0.01
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    Footnote
    Rez. in: Electronic library 16(1998) no.4, S.273
  11. Information literacy programs : successes and challenges (2002) 0.01
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    Series
    Journal of library administration; 36, nos.1/2
  12. Continuing education of reference librarians (1990) 0.01
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    Content
    Enthält die Beiträge: HIEBING, D.: Current trends in the continuing education and training of reference staff; COLLINS, M.E.: Continuing education for ARL librarians in multi-faceted public service positions; SHERBY, L.S.: Educating reference librarians: a basic course; BAUNER, R.E.: Reference ready beyond the M.L.S.; EZELL, C.: A fast track over rocky roads: continuing education for reference librarians; WESLEY, T.L.: The reference librarian's critical skill: critical thinking and professional service; PATTERSON, C.D.: Library user instruction in the curriculum: background and status update; LARSON, M.E.: Connecting to the electronic library: a paradigm shift in training reference librarians; MOSBY, A.P. u. G. HUGHES:: Continuing education for librarians: training for online searching; FRIEND, L.: Online searcher education and training: options and opportunities; STABLER, K.Y.: The dynamics of reference librarianship; JANES, P. u. E. MELTZER: Origins and attitudes: training reference librarians for a pluralistic world; GOLDEN, F.A.: The ethics of reference service for the public librarian; LAYMAN, M. u. S. VANDERCOOK: Reference training in California libraries: back to basics; LAUGHLIN, S. u. K. NISSEN: The role of multitype networks in providing continuing education for reference workers; BERKOV, E. u. B. MORGANSTERN: Getting to the core: training librarians in basic reference tools; PATRICK, R.J.: Self-directed, contract learning for the reference librarian; SPALDING, H.H.: The developing reference librarian: an administrative perspective; ALBRITTON, R.L.: Continuing professional education: a management development approach; FULTON, T.L.: Mentor meets telemachus: the role of the department head in orienting and inducting the beginning reference librarian
  13. Librarians on the Internet : impact on reference services (1994) 0.01
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    Content
    Enthält die Beiträge: DIAZ, K.R.: Gatting started on the net; McGILLIS, L.: Gopher searching using Veronica; MARDIKIAN, J.: How to use Veronica to find information on the Internet; SMALL, J.J.: The Internet Goher: a reference tool; SCOTT, R.L.: Geoscience resources on the internet; MORGAN, K.A.: Economic and statistical information on the Internet; MAXYMUK, J.: Science resources on the Internet; KIBBEE, J.: A virtual library for librarians: JANET's bulletin board for libraries; NATALE, J.A.: Texas woman's university and White House communications on the Internet; POLLITZ, J.H.: Internet resources: opportunity knocks at the door; CROMER, D.E., M.E. JOHNSON: The impact of the Internet on communication among reference librarians; SILVA, M., G.F. CARTWRIGHT: The Internet and reference librarians: a question of leadership; HENDERSON, T.: MOOving towards a virtual reference service; ABELS, E.G., P. LIEBSCHER: A new challenge for intermediary-client communication: the electronic network; KALIN, S., C. WRIGHT: Internexus: a partnership for Internet instruction; STEPHENSON, N., D.J. WILLIS: Internet in-service training at the University of New Mexiko General Library; SANTAVICCA, E.F.: The Internet as a reference and research tool: a model for educators; ELLIOTT, C.S.: NREN update, 1993: Washington policy; STARR, S.S.: Evaluating physical science reference sources on the Internet; SEIDEN, P., K.A. NUCKOLLS: Developing a Campus-Wide Information System using the Gopher protocol: a study of collection development and classification issues; PERKINS, J.T.: The first mile down Internet I: development, training, and reference issues in the use of an X Windows interface for Internet access; NEUMAN, M., P. MANGIAFICO: Providing and accessing information via the Internet: the Georgetown catalogue of projects in electronic texts; PARKHURST, C.A., M.L. KWON: The Nevada Academic Libraries Information System: an application of Internet services; TOMER, C.: MIME and electronic reference services; STOREY, T.: The Internet and OCLC: broadening access to the world's information
  14. Online information services in the social sciences : from practice to need, from need to service (2004) 0.00
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    Abstract
    Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based an actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws an these case studies to outline the main issues facing service providers: such as usability, meta-data and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.
  15. Theories of information behavior (2005) 0.00
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    Content
    Inhalt: An Introduction to Metatheories, Theories, and Models (Marcia J. Bates) - What Methodology Does to Theory: Sense-Making Methodology as Exemplar (Brenda Dervin) Evolution in Information Behavior Modeling Wilson's Model (T.D. Wilson) - Affective Load (Diane Nahl) - Anomalous State of Knowledge (Nicholas J. Belkin) - Archival Intelligence (Elizabeth Yakel) - Bandura's Social Cognition (Makiko Miwa) - Berrypicking (Marcia J. Bates) - Big6 Skills for Information Literacy (Carrie A. Lowe and Michael B. Eisenberg) - Chang's Browsing (Chan-Ju L. Chang) - Chatman's Information Poverty (Julie Hersberger) - Chatman's Life in the Round (Crystal Fulton) - Cognitive Authority (Soo Young Rieh) - Cognitive Work Analysis (Raya Fidel and Annelise Mark Pejtersen) - Collective Action Dilemma (Marc Smith and Howard T. Weiser) - Communicative Action (Gerald Benoît) - Communities of Practice (Elisabeth Davies) - Cultural Models of Hall and Hofstede (Anita Komlodi) - Dervin's Sense-Making (Tonyia J. Tidline) - Diffusion Theory (Darian Lajoie-Paquette) - The Domain Analytic Approach to Scholars' Information Practices (Sanna Talja) - Ecological Theory of Human Information Behavior (Kirsty Williamson) - Elicitation as Micro-Level Information Seeking (Mei-Mei Wu) - Ellis's Model of InformationSeeking Behavior (David Ellis) - Everyday Life Information Seeking (Reijo Savolainen) - Face Threat (Lorri Mon) - Flow Theory (Charles Naumer) - General Model of the Information Seeking of Professionals (Gloria J. Leckie) - The Imposed Query (Melissa Gross) - Information Acquiringand-Sharing (Kevin Rioux) - Information Activities in Work Tasks (Katriina Byström) - Information Encountering (Sanda Erdelez) - Information Grounds (Karen E. Fisher) - Information Horizons (Diane H. Sonnenwald) - Information Intents (Ross J. Todd) - Information Interchange (Rita Marcella and Graeme Baxter) - Institutional Ethnography (Roz Stooke) - Integrative Framework for Information Seeking and Interactive Information Retrieval (Peter Ingwersen) - Interpretative Repertoires (Pamela J. McKenzie) - Krikelas's Model of Information Seeking (Jean Henefer and Crystal Fulton) - Kuhlthau's Information Search Process (Carol Collier Kuhlthau) - Library Anxiety (Patricia Katopol) - Monitoring and Blunting (Lynda M. Baker) - Motivational Factors for Interface Design (Carolyn Watters and Jack Duffy) - Network Gatekeeping (Karine Barzilai-Nahon) - Nonlinear Information Seeking (Allen Foster) - Optimal Foraging (JoAnn Jacoby) - Organizational Sense Making and Information Use (Anu Maclntosh-Murray) - The PAIN Hypothesis (Harry Bruce) -
    Footnote
    Weitere Rez. in: JASIST 58(2007) no.2, S.303 (D.E. Agosto): "Due to the brevity of the entries, they serve more as introductions to a wide array of theories than as deep explorations of a select few. The individual entries are not as deep as those in more traditional reference volumes, such as The Encyclopedia of Library and Information Science (Drake, 2003) or The Annual Review of Information Science and Technology (ARIST) (Cronin, 2005), but the overall coverage is much broader. This volume is probably most useful to doctoral students who are looking for theoretical frameworks for nascent research projects or to more veteran researchers interested in an introductory overview of information behavior research, as those already familiar with this subfield also will probably already be familiar with most of the theories presented here. Since different authors have penned each of the various entries, the writing styles vary somewhat, but on the whole, this is a readable, pithy volume that does an excellent job of encapsulating this important area of information research."

Years

Types

  • m 12
  • i 1