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Information brokers and reference services (1989)
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- Reference librarian; no.22
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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¬The reference assessment manual (1995)
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- Footnote
- Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)
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¬The future of information services (1995)
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Covert and overt : recollecting and connecting intelligence service and information science (2005)
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- Classification
- 327.12 22
- DDC
- 327.12 22
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Questions (1978)
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Current trends in reference services (1964)
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Planning for online search service in sci-tech libraries (1981)
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Serving end-users in sci-tech libraries (1984)
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Conflicts in reference services (1985)
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Reference services (1964)
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Social science reference services (1995)
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Reference services : administration and management (1982)
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Library instruction and reference services (1984)
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Access services : the convergence of reference and technical services (1992)
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Personnel issues in reference services (1986)
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research and theory : Current trends in information (1984)
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Evaluation of reference services (1982)
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Expert systems in reference services (1989)
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Finance, budget, and management for reference services (1989)
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