-
Bates, M.J.: Learning about the information seeking of interdisciplinary scholars and students (1996)
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- Abstract
- Notes that the information needs and information seeking behaviour of scholars and students in interdisciplinary fields has been studied very little. The few scattered studies available suggest that such fields may require striking and distinctive information seeking adaptations by researchers that mark this area as different and very much deserving of research. Discusses the kinds of research needed at both basic and applied levels
- Date
- 14. 4.1997 20:22:55
- Type
- a
-
Ranta, J.A.: Queens Borough Public Library's Guidelines for cataloging community information (1996)
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- Abstract
- Currently, few resources exist to guide libraries in the cataloguing of community information using the new USMARC Format for Cammunity Information (1993). In developing a community information database, Queens Borough Public Library, New York City, formulated their own cataloguing procedures for applying AACR2, LoC File Interpretations, and USMARC Format for Community Information to community information. Their practices include entering corporate names directly whenever possible and assigning LC subject headings for classes of persons and topics, adding neighbourhood level geographic subdivisions. The guidelines were specially designed to aid non cataloguers in cataloguing community information and have enabled library to maintain consistency in handling corporate names and in assigning subject headings, while creating database that is highly accessible to library staff and users
- Source
- Cataloging and classification quarterly. 22(1996) no.2, S.51-69
- Type
- a
-
Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998)
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- Abstract
- Provides illustrative examples of the methods, tools and resources that enable librarians, information specialists and end users to make the most of the WWW. The 4 key factors that facilitate access are location, evaluation, organization and communication. Outlines how a number of sistes make use of these factors. Describes: the Internet Library for Librarians, Argus Clearinghouse's Digital Librarian's Award; FEDSTATS, the University Library System, chines University of Hong Kong, the WWW Virtual Library, the Finnish Virtual Library Project, and BIBNET
- Date
- 22. 2.1999 13:19:44
- Source
- Information retrieval and library automation. 33(1998) no.8, S.1-3
- Type
- a
-
KnowledgeCite announces KnowledgeCite Library (1998)
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- Abstract
- KnowledgeCite have introduced KnowledgeCite Library: a WWW based information service designed to deliver premium scholarly reference information service designed to deliver premium scholarly reference information to library consortia using the latest Internet technology solutions. In addition to providing one stop access to an extensive collection of bibliographic databases, KnowledgeCite will offer full text access through its links to publisher Web sites, document delivery services and library holdings data
- Date
- 25. 7.1998 9:46:22
- Type
- a
-
Siddiqui, M.A.; Mirza, M.I.: Impact of CD-ROM searching on reference and information services in a university library (1994)
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- Abstract
- We have attempted to study the effects of CD-ROM searching on the reference and information services in a university library. The study is based on the statistics collected at the King Fahd University of Petroleum and Minerals (KFUPM) Library, Dhahran, Saudi Arabia. The data collected before and after the introduction of the CD-ROM service is compared to analyse the CD-ROM impact on various reference services, like interlibrary loan, online searching, reference questions, staff requirement and development
- Date
- 22. 2.1999 13:08:44
- Type
- a
-
Herman, D.: But does it work? : evaluating the Brandeis reference model (1994)
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- Abstract
- The Brandeis model of reference service delivery, which consists of a student-staffed information desk and a professional reseaarch consultation service, attemps to preserve the quality of the reference encounter at a time of dramatically increased demand. In this article, Herman describes a multifaceted evaluation of the model, which has neen in place since 1990. A retreat was held to redefine the model's ideals, an unabstrusive studa was performed to measure the effectiveness of the information desk, and a focus group project was used to gauge patron response. The overall conclusion of the study is that the model provides a high-quality service that has been enthusiastically received, but that improvements need to be made in the referral of patrons from the information desk to the librarian
- Source
- Reference services review. 22(1994) no.4, S.17-28
- Type
- a
-
Helfer, D.: Rethinking reference and research (1998)
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- Abstract
- Recaps the Southern California Online User's Group workshop in Industry, CA. Presents highlights from 6 presentations. Herb White spoke about the role of computers, and Chris Ferguson and John Supra discussed the University of Southern California information services division, created from a merger of the computer and library services. Bob Kent talked about service and budget issues, citing how librarians at Lucent Technologies automated back office functions and saved the company
- Date
- 22. 2.1999 19:14:43
- Source
- Information today. 15(1998) no.6, S.21,25
- Type
- a
-
Stanley, D.; Lyandres, N.: ¬The electronic revolution and the evolving role of the academic reference librarian (1998)
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- Abstract
- Although assisting and advising have always been central to the role of the reference librarian, the nature of reference work has evolved as a result of the proliferation of electronic resources and their impact on information access. One consequence has been the growing importance of library training in reference work. Considers the place of cooperative teaching, electronic teaching, innovative reference services, reference services outside the library, networking technologies, organization of electronic information and organizational ethos
- Date
- 22. 5.1999 18:27:09
- Type
- a
-
Smet, E. de: Evaluation of a computerised community information system through transaction analysis and user survey (1995)
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- Abstract
- Reports on the results of a transaction analysis and user survey, evaluating a pilot system for computerized community information in a public library, based on the GDIS system (Gemeenschaps Informatie Documentair System). The non hierarchical and global approach to the integrated database proved to be useful for novice users. Out of many parameters only frequency of use correlates with retrieval success. The online questionnaire proved to be worthwhile although restricted in scope. The logbook transaction analysis yielded a rich amount of useful management information for the systems managers. The user survey yielded a rich set of data on which to perform statistical analyses according to social science practice, from which some interesting relations could be detected
- Date
- 23.10.1995 19:22:11
- Type
- a
-
Broady, J.E.: Costing of bibliographic services (1997)
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- Abstract
- Although traditionally, costing is an activity which information professionals have not needed to undertake, increasing emphasis on demonstrating value for money in service provision has led to a growing awareness of the need to cost service activity. Discusses the basics of costing library activities, noting types of costs (direct costs and indirect costs; fixed costs and variable costs). Describes 2 basic approaches to costing: marginal costing; and total absorption or absorption costing and illustrates the principles involved using library based examples. Argues that, although librarians focus on the needs of their users, they must have a knowledge of and an ability to undertake costing if they are to provide services that are effectively designed and delivered. Concludes that, without such knowledge and ability, library managers must eventually lose their central role in the planning and control of these services
- Date
- 9. 2.1997 18:44:22
22. 9.1997 18:41:15
- Source
- Journal of librarianship and information science. 29(1997) no.2, S.89-94
- Type
- a
-
Yu, L.: Geographic information systems in library reference services : development and challenge (1998)
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- Date
- 17. 1.1999 13:50:22
- Footnote
- Part of an issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems
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- a
-
Fjällbrant, N.: EDUCATE: a networked user education project in Europe (1996)
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- Abstract
- Describes the EDUCATE (End User Courses in Information Access through Communications Technology) project for end user training in information access. EDUCATE is a Commission of the European Communities, Libraries Programme Project, involving: Limerick University, Ireland (coordinator); and the Ecole Nationale des Ponts et Chaussees, France; Chalmers University of Technology, Sweden; Imperial College, London; and Plymouth University, UK; and Barcelona University, Spain. the aim is to produce a model self paced user education course in the selection and use of information tools. Courses have been produced within physics and electric and electronic engineering. the project started in Feb 94 and will run for 3 years. Describes the course ddesign and the media developed. Discusses the use of networks in connection with EDUCATE and notes the tools and interfaces used
- Source
- IFLA journal. 22(1996) no.1, S.31-34
- Type
- a
-
Thomas, N.R.: Planning and developing cross-platform interactive multimedia library instruction (1997)
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- Abstract
- Although hundreds of undergraduate students receive library instruction when their instructors arrange for a class tour or bibliographic instruction session, thousands of other students do not. Describes the planning process that took place in the development of a cross platform interactive multimedia instruction program designed to be accessible to students with diverse information literacy skills. Covers the merits and limitations of several authoring software packages and offers some guidelines concerning time requirements
- Date
- 27.11.1995 17:07:22
- Type
- a
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Abstract
- Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
- Date
- 17. 7.1998 22:10:42
- Type
- a
-
Bates, M.E.: Finding the question behind the question (1998)
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- Abstract
- Discusses the art of the reference interview, suggesting that although it may be possible that the ability to conduct a good reference interview can only be learned through experience, there are some useful pointers that can help librarians hone their skills and identify possible problem areas: these are discussed. Points out that time invested in the primary reference interview is time that does not have to be spent later on when it turns out the client really wanted something different
- Date
- 22. 2.1999 19:19:54
- Source
- Information outlook. 2(1998) no.7, S.19-21
- Type
- a
-
Cromer, D.E.; Testi, A.R.: Integrated continuing education for reference librarians (1994)
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- Abstract
- Professional librarians operate in an environment characterized by a high level of change. In order to respond to this information environment, it is essential for science and engineering librarians to keep pace with the staggering growth in research information and resources, and with the heightened expectation of the populations with which they interact. The paradox of the need for subject specificity coupled with the need for diversity of subject knowledge presents reference librarians with an unusual challenge. Continuing education programs that are woven into the fabric of job responsibilities can be utilized effectively to enhance the abilities of reference librarians and the quality of services delivered. In this article, Cromer and Testi present a model of a structured, integrated continuing education program for reference librarians utilized at the University of New Mexico's Centennial Science and Engineering Library
- Source
- Reference services review. 22(1994) no.4, S.51-58
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- a
-
Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
- Type
- a
-
Marcella, R.; Baxter, G.: ¬The citizenship information needs of the UK public : the quest for representativeness in methodological approach (1999)
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- Abstract
- The Citizenship Information project investigates an area of growing significance and concern to public libraries in information service provision. Citizenship information and the role of information in helping the public to participate in the democratic process, in particular via electronic democracy, are at present highly significant issues, both for the information profession and for those involved in political life. Although there has been much comment on these and related concepts, there has been no attempt to gather evidence (positive or negative) as to the general public's interest in and need for citizenship information. Indeed, part of the project involved the attempt to achieve a better definition of citizenship information both in terms of the subject categories which it subsumes and of the respondents' perceptions of the kinds of information that might be connoted by the term. The researchers did not want to impose a definition on respondents but rather to develop and formalise one that would emerge from the data collected. This project seeks to investigate the extent to which members of the public in the UK have expressed or unexpressed needs for citizenship information, and to explore their preferred routes to the acquisition of such information. The project constitutes a piece of basic research, which would have implications for a range of information service providers. This paper reviews the theoretical and methodological approaches.
- Date
- 22. 3.2002 8:53:04
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
- Type
- a
-
Peterson, I.C.: Effective question negotiation in the reference interview (1997)
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- Abstract
- Defines key terms and discusses gaps between users' real information needs and questions posed at the reference desk in the library. Outlines and examines important studies and compares different models of the reference interview. Advocates the need for future research to evaluate and increase the effectiveness of question negotiation in the reference interview
- Source
- Current studies in librarianship. 21(1997) nos.1/2, S.22-34
- Type
- a
-
Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997)
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- Source
- Canadian journal of information and library science. 22(1997) no.2, S.1-15
- Type
- a
