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Hoskisson, T.: Making the right assumptions : know your user and improve the reference interview (1998)
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- 14.11.1998 19:22:48
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Gillman, P.: Assessing customer requirements (1994)
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- Issue
- T.1-3.
- Source
- TIP applications. (T.1); 8(1994) no.3, S.9-12 (T.2); 8(1994) no.4, S.11-13 (T.3)
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Lutz, M.; Fitzgerald, S.Q.; Zantow, T.: Using the community information format to create a public service resource network (1992)
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Henderson, T.: MOOving towards a virtual reference service (1994)
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Kinney, T.: Entertainment technologies and tomorrow's information services (1995)
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Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- 27.12.2015 18:22:38
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Venkateswarlu, T.: Philosophy and reference service in academic libraries : a model (1991)
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
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Owen, T.: Success at the enquiry desk (1996)
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Bicknell, T.: Focusing on quality reference service (1994)
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Wiggins, R.: Building a campus-wide information system (1994)
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- Source
- Campus-Wide Information Systems. 11(1994) nos.1/2, S.57-66 (T.1) no.3, S.33-43 (T.2)
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Layne, S.S.: Artists, art historians, and visual art information (1994)
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- Reference librarian. 1994, no.47, S.22-36
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Bryson, J.: Managing information services : an integrated approach (1997)
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- Date
- 31.12.1998 22:01:11
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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- Date
- 31.12.1998 22:14:52
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Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992)
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Grundner, T.: Whose Internet is it anyway? : a challenge (1992)
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Bruce, T.; Lennon, A.; Nelson, D.: Using the Internet for reference purposes in an academic library (1995)
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Head, M.C.; Marcella, R.: ¬A testing question : the quality of reference services in Scottish public libraries (1993)
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- Footnote
- Vgl. auch T.2: Library review 44(1995) no.2, S.28-37
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Wilson, T.; Walsh, C.: Information behaviour : an inter-disciplinary perspective: a review of the literature (1996)
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