Search (100 results, page 2 of 5)

  • × language_ss:"e"
  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[2010 TO 2020}
  1. Hertzum, M.; Hansen, P.: Empirical studies of collaborative information seeking : a review of methodological issues (2019) 0.00
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    Abstract
    Purpose Information seeking is often performed in collaborative contexts. The research into such collaborative information seeking (CIS) has been proceeding since the 1990s but lacks methodological discussions. The purpose of this paper is to analyze and discuss methodological issues in existing CIS studies. Design/methodology/approach The authors systematically review 69 empirical CIS studies. Findings The review shows that the most common methods of data collection are lab experiments (43 percent), observation (19 percent) and surveys (16 percent), that the most common methods of data analysis are description (33 percent), statistical testing (29 percent) and content analysis (19 percent) and that CIS studies involve a fairly even mix of novice, intermediate and specialist participants. However, the authors also find that CIS research is dominated by exploratory studies, leaves it largely unexplored in what ways the findings of a study may be specific to the particular study setting, appears to assign primacy to precision at the expense of generalizability, struggles with investigating how CIS activities extend over time and provides data about behavior to a larger extent than about reasons, experiences and especially outcomes. Research limitations/implications The major implication of this review is its identification of the need for a shared model to which individual CIS studies can contribute in a cumulative manner. To support the development of such a model, the authors discuss a model of the core CIS process and a model of the factors that trigger CIS. Originality/value This study assesses the current state of CIS research, provides guidance for future CIS studies and aims to inspire further methodological discussion.
    Type
    a
  2. Pluye, P.; El Sherif, R.; Granikov, V.; Hong, Q.N.; Vedel, I.; Barbosa Galvao, M.C.; Frati, F.E.Y.; Desroches, S.; Repchinsky, C.; Rihoux, B.; Légaré, F.; Burnand, B.; Bujold, M.; Grad, R.: Health outcomes of online consumer health information : a systematic mixed studies review with framework synthesis (2019) 0.00
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    Abstract
    The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.
    Type
    a
  3. Shah, C.; Kitzie, V.: Social Q&A and virtual reference : comparing apples and oranges with the help of experts and users (2012) 0.00
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    Abstract
    Online question-answering (Q&A) services are becoming increasingly popular among information seekers. We divide them into two categories, social Q&A (SQA) and virtual reference (VR), and examine how experts (librarians) and end users (students) evaluate information within both categories. To accomplish this, we first performed an extensive literature review and compiled a list of the aspects found to contribute to a "good" answer. These aspects were divided among three high-level concepts: relevance, quality, and satisfaction. We then interviewed both experts and users, asking them first to reflect on their online Q&A experiences and then comment on our list of aspects. These interviews uncovered two main disparities. One disparity was found between users' expectations with these services and how information was actually delivered among them, and the other disparity between the perceptions of users and experts with regard to the aforementioned three characteristics of relevance, quality, and satisfaction. Using qualitative analyses of both the interviews and relevant literature, we suggest ways to create better hybrid solutions for online Q&A and to bridge the gap between experts' and users' understandings of relevance, quality, and satisfaction, as well as the perceived importance of each in contributing to a good answer.
    Type
    a
  4. Karunakaran, A.; Reddy, M.C.; Spence, P.R.: Toward a model of collaborative information behavior in organizations (2013) 0.00
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    Abstract
    There is increasing interest in topics at the nexus of collaboration and information behavior. A variety of studies conducted in organizational settings have provided us with key insights about the collaborative aspects of seeking, retrieving, and using information. Researchers have used a range of terms, including collaborative information seeking (CIS), collaborative information retrieval (CIR), collaborative search, collaborative sensemaking, and others to describe various pertinent activities. Consequently, we lack conceptual clarity concerning these activities, leading to a tendency to use terms interchangeably when in fact they may be referring to different issues. Here, we offer collaborative information behavior (CIB) as an umbrella term to connote the collaborative aspects of information seeking, retrieval, and use. We provide the contours of a model of CIB synthesized from findings of past studies conducted by our research team as well as other researchers. By reanalyzing and synthesizing the data from those studies, we conceptualize CIB as comprised of a set of constitutive activities, organized into three broad phases-problem formulation, collaborative information seeking, and information use. Some of the activities are specific to a particular phase, whereas others are common to all phases. We explain how those constitutive activities are related to one another. Finally, we discuss the limitations of our model as well as its potential usefulness in advancing CIB research.
    Type
    a
  5. Tan, E.M.-Y.; Goh, D.H.-L.: ¬A study of social interaction during mobile information seeking (2015) 0.00
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    Abstract
    With the increasing importance of social media in people's lives, more mobile applications have incorporated features to support social networking activities. These applications enable communication between people, using features such as chatting and blogging. There is, however, little consideration of the collaboration between people during information seeking. Mobile applications should support the seeking, sharing, confirming, and validating of information systematically to help users complete their tasks and fulfill their information needs. To support information seeking, especially collaboratively as a group, there is a need to understand people's social interaction behavior. Using tourism as a domain, we conducted a diary study to look into tourists' social interaction during information seeking. Further, based on the diary study findings and current research, we describe a set of triggers that lead to collaboration for each step in the information-seeking process. Here we present the social collaboration patterns between tourists and the people around them. Further, based on a diary study and current research, we describe a set of triggers that lead to collaboration for each step in the BIG6 information-seeking process.
    Type
    a
  6. Lou, J.; Fang, Y.; Lim, K.H.; Peng, J.Z.: Contributing high quantity and quality knowledge to online Q&A communities (2013) 0.00
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    Abstract
    This study investigates the motivational factors affecting the quantity and quality of voluntary knowledge contribution in online Q&A communities. Although previous studies focus on knowledge contribution quantity, this study regards quantity and quality as two important, yet distinct, aspects of knowledge contribution. Drawing on self-determination theory, this study proposes that five motivational factors, categorized along the extrinsic-intrinsic spectrum of motivation, have differential effects on knowledge contribution quantity versus quality in the context of online Q&A communities. An online survey with 367 participants was conducted in a leading online Q&A community to test the research model. Results show that rewards in the reputation system, learning, knowledge self-efficacy, and enjoy helping stand out as important motivations. Furthermore, rewards in the reputation system, as a manifestation of the external regulation, is more effective in facilitating the knowledge contribution quantity than quality. Knowledge self-efficacy, as a manifestation of intrinsic motivation, is more strongly related to knowledge contribution quality, whereas the other intrinsic motivation, enjoy helping, is more strongly associated with knowledge contribution quantity. Both theoretical and practical implications are discussed.
    Type
    a
  7. Catalano, A.: Patterns of graduate students' information seeking behavior : a meta-synthesis of the literature (2013) 0.00
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    Abstract
    Purpose - The purpose of this review is to draw out patterns of information seeking behavior of graduate students as described in the empirical research published from 1997 to the present. Design/methodology/approach - A systematic search of databases for studies on information behavior and graduate students was employed in order to retrieve studies for a systematic review. Common themes that emerged from the literature were synthesized into a discussion of behavior patterns. Additionally a study quality analysis was conducted for all retrieved studies using a critical appraisal checklist for library and information research. Findings - This review revealed that graduate students begin their research on the internet much like any other information seeker, consult their faculty advisors before other people, and use libraries in diverse ways depending on the discipline studied. Additionally differences were noted between international and home students, and doctoral and master's students. Practical implications - The findings of this review indicate that information behavior research conducted on graduate students should delineate between masters' and doctoral students. Further, the findings may inform both academic librarian and faculty practice as to how to assist students with their research by helping them to understand how students typically approach research and how other institutions address common issues with special populations, such as non-native speakers and distance learners. Originality/value - No comprehensive review of information behavior studies, encompassing only the behaviors of graduate students has been conducted to date.
    Type
    a
  8. Kostagiolas, P.A.; Lavranos, C.; Korfiatis, N.; Papadatos, J.; Papavlasopoulos, S.: Music, musicians and information seeking behaviour : a case study on a community concert band (2015) 0.00
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    Abstract
    Purpose - The purpose of this paper is to examine information seeking behaviour targeted to music information seeking by amateur musicians, accompanied with empirical evidence from a survey on a community concert band. While several studies in the literature have examined information seeking in the context of hedonic motives (e.g. entertainment oriented), music information can also be used for utilitarian purposes by providing amateur musicians the necessary tools to improve their skill and become better in their practice. Design/methodology/approach - A review of the literature on music information seeking and an empirical study on members of an amateur concert band are presented. The theoretical construct of the survey is informed by Wilsons' macro model of information seeking behaviour. This is employed in order to understand information motives and needs, as well as obstacles in information seeking of musicians. Findings - Musicians seek information not only for entertainment but for educational purposes as well as for the acquisition of certain music works. The use of the internet for information seeking as well as the gradual adoption of online social networks has provided access to new musical resources within the digital music networks. Originality/value - A person-centred approach for information seeking behaviour is studied and adapted for musicians. The survey provides new information behaviour results for designers of music information spaces which in turn are creating a new model of the relationship between music and society.
    Type
    a
  9. Cleverley, P.H.; Burnett, S.; Muir, L.: Exploratory information searching in the enterprise : a study of user satisfaction and task performance (2017) 0.00
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    Abstract
    No prior research has been identified that investigates the causal factors for workplace exploratory search task performance. The impact of user, task, and environmental factors on user satisfaction and task performance was investigated through a mixed methods study with 26 experienced information professionals using enterprise search in an oil and gas enterprise. Some participants found 75% of high-value items, others found none, with an average of 27%. No association was found between self-reported search expertise and task performance, with a tendency for many participants to overestimate their search expertise. Successful searchers may have more accurate mental models of both search systems and the information space. Organizations may not have effective exploratory search task performance feedback loops, a lack of learning. This may be caused by management bias towards technology, not capability, a lack of systems thinking. Furthermore, organizations may not "know" they "don't know" their true level of search expertise, a lack of knowing. A metamodel is presented identifying the causal factors for workplace exploratory search task performance. Semistructured qualitative interviews with search staff from the defense, pharmaceutical, and aerospace sectors indicates the potential transferability of the finding that organizations may not know their search expertise levels.
    Type
    a
  10. Caidi, N.; Allard, D.; Quirke, L.: Information practices of information (2010) 0.00
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    Type
    a
  11. Bornmann, L.: Scientific peer review (2011) 0.00
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    Type
    a
  12. Barr, P.; Tucker, A.: Beyond saints, spies ans salespeople : new analogies for library liaison programmes (2018) 0.00
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    Abstract
    Academic libraries in the UK are placing an increased emphasis on engagement and partnership building with academics. Attempts to articulate what is meant by this engagement rely on analogies from the commercial world, notably from sales- driven environments. This language can prove counteractive to true faculty engagement. It retains a focus on a transactional approach to the detriment of partnership and often alienates academics (and librarians) reacting against their increasingly marketised and managerialised institutions. Therefore, we argue that it is necessary to abandon the technical vocabulary of sales and customer relations and develop better analogies to describe library liaison work.
    Type
    a
  13. Bodoff, D.; Raban, D.: User models as revealed in web-based research services (2012) 0.00
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    Abstract
    The user-centered approach to information retrieval emphasizes the importance of a user model in determining what information will be most useful to a particular user, given their context. Mediated search provides an opportunity to elaborate on this idea, as an intermediary's elicitations reveal what aspects of the user model they think are worth inquiring about. However, empirical evidence is divided over whether intermediaries actually work to develop a broadly conceived user model. Our research revisits the issue in a web research services setting, whose characteristics are expected to result in more thorough user modeling on the part of intermediaries. Our empirical study confirms that intermediaries engage in rich user modeling. While intermediaries behave differently across settings, our interpretation is that the underlying user model characteristics that intermediaries inquire about in our setting are applicable to other settings as well.
    Type
    a
  14. Booker, L.D.; Detlor, B.; Serenko, A.: Factors affecting the adoption of online library resources by business students (2012) 0.00
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    Abstract
    The overall goal of this study is to explain how information literacy instruction (ILI) influences the adoption of online library resources (OLR) by business students. A theoretical model was developed that integrates research on ILI outcomes and technology adoption. To test this model, a web-based survey, which included both closed and open-ended questions, was administered to 337 business students. Findings indicate that the ILI received by students is beneficial in the initial or early stages of OLR use; however, students quickly reach a saturation point where more instruction contributes little, if anything, to the final outcome, such as reduced OLR anxiety and increased OLR self-efficacy. Rather, it is the independent, continuous use of OLR after receiving initial, formal ILI that creates continued positive effects. Importantly, OLR self-efficacy and anxiety were found to be important antecedents to OLR adoption. OLR anxiety also partially mediates the relationship between self-efficacy and perceived ease of use. Implications for theory and practice are discussed.
    Type
    a
  15. Wan-Chik, R.; Clough, P.; Sanderson, M.: Investigating religious information searching through analysis of a search engine log (2013) 0.00
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    Abstract
    In this paper we present results from an investigation of religious information searching based on analyzing log files from a large general-purpose search engine. From approximately 15 million queries, we identified 124,422 that were part of 60,759 user sessions. We present a method for categorizing queries based on related terms and show differences in search patterns between religious searches and web searching more generally. We also investigate the search patterns found in queries related to 5 religions: Christianity, Hinduism, Islam, Buddhism, and Judaism. Different search patterns are found to emerge. Results from this study complement existing studies of religious information searching and provide a level of detailed analysis not reported to date. We show, for example, that sessions involving religion-related queries tend to last longer, that the lengths of religion-related queries are greater, and that the number of unique URLs clicked is higher when compared to all queries. The results of the study can serve to provide information on what this large population of users is actually searching for.
    Type
    a
  16. Lueg, C.P.: ¬The missing link : information behavior research and its estranged relationship with embodiment (2015) 0.00
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    Abstract
    In this brief contribution I argue that an apparent dichotomy between information behavior seen as the behavior of individuals and their respective information styles and information behavior considered as a social practice may be resolved by considering the underresearched corporeality of the human body aka embodiment, which is a fundamental aspect of any kind of behavior, including information behavior. Practice is inherently embodied too, which means embodiment can be utilized as a vantage point to seek conceptual grounding for the rather diverse range of theories and models in information behavior research. The challenge then is to articulate in what ways and on what levels a particular approach contributes to advancing information behavior research. Conceptual clarity would also help information behavior models and theories developed in libraries and information science become more accessible and hopefully also more relevant to researchers in cognate disciplines.
    Type
    a
  17. Balatsoukas, P.; Demian, P.: Effects of granularity of search results on the relevance judgment behavior of engineers : building systems for retrieval and understanding of context (2010) 0.00
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    Abstract
    Granularity is a novel concept for presenting information in search result interfaces of hierarchical query-driven information retrieval systems in a manner that can support understanding and exploration of the context of the retrieved information (e.g., by highlighting its position in the granular hierarchy and exposing its relationship with relatives in the hierarchy). Little research, however, has been conducted on the effects of granularity of search results on the relevance judgment behavior of engineers. Engineers are highly motivated information users who are particularly interested in understanding the context of the retrieved information. Therefore, it is hypothesized that the design of systems with careful regard for granularity would improve engineers' relevance judgment behavior. To test this hypothesis, a prototype system was developed and evaluated in terms of the time needed for users to find relevant information, the accuracy of their relevance judgment, and their subjective satisfaction. To evaluate the prototype, a user study was conducted where participants were asked to complete tasks, complete a satisfaction questionnaire, and be interviewed. The findings showed that participants performed better and were more satisfied when the prototype system presented only relevant information in context. Although this study presents some novel findings about the effects of granularity and context on user relevance judgment behavior, the results should be interpreted with caution. For example, participants in this research were recruited by convenience and performed a set of simulated tasks as opposed to real ones. However, suggestions for further research are presented.
    Type
    a
  18. Spiranec, S.; Zorica, M.B.: Information Literacy 2.0 : hype or discourse refinement? (2010) 0.00
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    Abstract
    Purpose - The purpose of this paper is to introduce the term Information Literacy 2.0 as a subset of information literacy, to describe its development and significance and give an outline of its underlying theoretical assumptions. Design/methodology/approach - The paper first examines the grounds for the possible re-conceptualizations in the field of information literacy and identifies the current developments in the information universe as the principal drive for perception shifts. Based on a literature review and a descriptive analysis of contrasting features of library user education, information literacy and Information literacy 2.0, the paper highlights the main foci of paradigm shifts. Findings - The paper found that the new meaning and understanding of the central conceptions in information literacy are shifting the focus of classical information literacy towards Information literacy 2.0. Many of the aspects of current information literacy practices originate from a print-based culture, which is incongruent with the transient and hybrid nature of digital environments. These radically changing environments are causing the appearance of anomalies in the information literacy paradigm, which could effectively be resolved through the introduction of a sub-concept of information literacy. Practical implications - The article specifies the possibilities for putting theoretical conceptualizations of Information literacy 2.0 into practice by determining the range of shifts in information literacy activities and identifying how new practices differ from the earlier approaches. Originality/value - The study attempts to advance the research field of information literacy by proposing a new outlook on information literacy through the integration of its underlying theoretical conceptions and practical applications.
    Type
    a
  19. Pluye, P.; Grad, R.; Repchinsky, C.; Jovaisas, B.; Johnson-Lafleur, J.; Carrier, M.-E.; Granikov, V.; Farrell, B.; Rodriguez, C.; Bartlett, G.; Loiselle, C.; Légaré, F.: Four levels of outcomes of information-seeking : a mixed methods study in primary health care (2013) 0.00
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    Abstract
    Primary health care practitioners routinely search for information within electronic knowledge resources. We proposed four levels of outcomes of information-seeking: situational relevance, cognitive impact, information use, and patient health outcomes. Our objective was to produce clinical vignettes for describing and testing these levels. We conducted a mixed methods study combining a quantitative longitudinal study and a qualitative multiple case study. Participants were 10 nurses, 10 medical residents, and 10 pharmacists. They had access to an online resource, and did 793 searches for treatment recommendations. Using the Information Assessment Method (IAM), participants rated their searches for each of the four levels. Rated searches were examined in interviews guided by log reports and a think-aloud protocol. Cases were defined as clearly described searches where clinical information was used for a specific patient. For each case, interviewees described the four levels of outcomes. Quantitative and qualitative data were merged into clinical vignettes. We produced 130 clinical vignettes. Specifically, 46 vignettes (35.4%) corresponded to clinical situations where information use was associated with one or more than one type of positive patient health outcome: increased patient knowledge (n = 28), avoidance of unnecessary or inappropriate intervention (n = 25), prevention of disease or health deterioration (n = 9), health improvement (n = 6), and increased patient satisfaction (n = 3). Results suggested information use was associated with perceived benefits for patients. This may encourage clinicians to search for information more often when they feel the need. Results supported the four proposed levels of outcomes, which can be transferable to other information-seeking contexts.
    Type
    a
  20. Shah, C.: Collaborative information seeking (2014) 0.00
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    Abstract
    The notions that information seeking is not always a solitary activity and that people working in collaboration for information intensive tasks should be studied and supported have become more prevalent in recent years. Several new research questions, methodologies, and systems have emerged around these notions that may prove to be useful beyond the field of collaborative information seeking (CIS), with relevance to the broader area of information seeking and behavior. This article provides an overview of such key research work from a variety of domains, including library and information science, computer-supported cooperative work, human-computer interaction, and information retrieval. It starts with explanations of collaboration and how CIS fits in different contexts, emphasizing the interactive, intentional, and mutually beneficial nature of CIS activities. Relations to similar and related fields such as collaborative information retrieval, collaborative information behavior, and collaborative filtering are also clarified. Next, the article presents a synthesis of various frameworks and models that exist in the field today, along with a new synthesis of 12 different dimensions of group activities. A discussion on issues and approaches relating to evaluating various parameters in CIS follows. Finally, a list of known issues and challenges is presented to provide an overview of research opportunities in this field.
    Type
    a

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