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  1. Schmidmaier, D.: Transition from school to technological university-what assistance may be offered by a librarian : experiences in the GDR (1989) 0.01 
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    Abstract
    Contribution to an issue on technological university libraries in East europe. Discusses an approach adopted by technological university libraries in East Germany towards new students. Discusses the following aspects of this approach: the library atmosphere and guidance systems, quality of service offered; motivation of new students; organisation of leisure time; and seeking a closer relationship with the student in a specific subject area. Lists 3 tendencies in the work of East German technological university libraries.
  2. Godlewsky, S.G.: ¬A survey of reference services in art libraries. (1989) 0.01 
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    Abstract
    Reports a survey conducted by questionnaire which was sent to a group of art libraries representing museum, academic, special and public libraries, the aim of which was to gather on the institutional organisation of reference service in an effort to analyse levels of service provided. Results indicate that large urban public libraries have taken the lead in providing art reference service basics to their users, but museums, on the other hand, seem lacking in a number of areas.
  3. Katz, W.A.: Introduction to reference work (1997) 0.01 
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    Abstract
    Gehört zu den Klassikern unter den Lehrbüchern für die Bibliothekarsuasbildung in den USA und ist immer noch das führende Werk für das Gebiet der Informationsmittel und des Informationsdienstes
  4. Porter, K.: Setting up a new library and information service (2003) 0.01 
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    Abstract
    Is intended as a guide for those people who have been charged with establishing a library or information service in their organisation. It is a practical guide to the steps that need to be taken, the people that will need to be dealt with and the procedures that will have to be adopted in order to bring the venture to a successful conclusion. Contains many practical tips and hints from the author.
    Content
    Key Features - Deals with the whole process - from start to finish and is based an sound principles that have worked in practice - Is easy to follow as a step-by-step guide - Is of value to both professional librarians and non-professional staff working in the field The Author Kirby Porter is currently employed as Principal Librarian for the Northern Ireland Civil Service and Head of Library Services for the Northern Assembly. He has developed libraries in various government departments, colleges and other organisation such as the Human Rights Commission. Readership The book is aimed at all librarians and informational professionals, and non-librarians responsible for library collections. Contents Introduction Why create a library service, purpose First steps - finding out about customers, involving customers Information audit, finding out about what you have got, finding out about what the customer needs Organising information, classification Standard, cataloguing standards, copyright Planning and implementation, library layout, library systems Marketing the service Review, performance indicators Conlusion/things to look out for
  5. Smith, D.E.: Reference expert systems : humanizing depersonalized service (1989) 0.01 
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    Abstract
    The delivery of library reference service can be practically supplemented through the appropriate incorporation and use of software tools commonly reffered to an expert system. The level of support such systems can affort the reference service organisation is dependent on the degree of complexity characteristic of the rule-based programming techniques used to develop a particular system and the size of its knowledge data base. Since most expert systems are designed to simulate the process of problem-solving practiced by an expert in a given field, an expert system designed to fully emulate library reference work must have the potential to respond to a wide subject range of questions with varying degrees of response adequacy. Describes a microcomputer-based reference expert-type system.
  6. Fox, C.J.: ¬The public library on the electronic frontier : starting a community online information system (1995) 0.01 
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    Abstract
    Outlines the activities involved in developing a community on line information system and the not for profit organisation which was established to run it. The catalyst for the system was Rockford Public Library, Illinois and includes the mission statement, guiding principles, policy statements, standing committees and their goals and objectives during the first year of operation. Funding, staffing, users, and information providers are also discussed. The Sinnissippi Valley Information Network now provides the local community with access to the Internet, a wide range of state information such as property tax records, council minuates and library holdings, as well as WEB pages. The only area of disappointment has been the lack of interest by schools. Sets out 11 suggestions for those considering starting a similar venture
  7. ¬The information literacy cookbook : ingredients, recipes and tips for success (2007) 0.01 
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    BK
    06.00 / Information und Dokumentation: Allgemeines
    Classification
    06.00 / Information und Dokumentation: Allgemeines
    Footnote
    Rez. in: Mitt VÖB 61(2008) H.1, S.82-87 (M. Hütte): "Kochen liegt im Trend. Immer noch? Immer wieder. Johann Lafer, Tim Mälzer und Sarah Wiener beherrschen das Fernsehprogramm, ihre Bücher die Bestsellerlisten. Aber was hat Kochen mit der Vermittlung von lnformationskompetenz' zu tun? Der Koch buchstil des vorliegenden Werkes wurde von den Herausgeberinnen als Analogie gewählt. Kochbücher zeigen neue Wege auf, wie man traditionelle Gerichte aufpeppen oder Zutaten aus dem Vorratsschrank sinnvoll verarbeiten kann. Den Schritt-für-Schritt-Anweisungen in Kochbüchern können Anfänger folgen, genauso bieten sie aber auch Anregungen zu Eigenkreationen für den erfahrenen Koch. Entsprechend soll The information literacy cookbook als Anregung und Hilfe von Praktikern für Praktiker im BID-Bereich Verwendung finden. Der Sammelband richtet sich sowohl an erfahrene Vermittler von Informationskompetenz als auch an Neulinge auf dem Gebiet. Jedes Kapitel widmet sich dabei einer anderen Sparte des Bibliothekswesens. Die Köche, pardon Autoren, der einzelnen Beiträge sind innerhalb des englischen BID-Bereichs in öffentlichen Einrichtungen oder der Privatwirtschaft tätig und bringen praktische Erfahrungen auf dem Gebiet der Vermittlung von Informationskompetenz mit. ...
    Der vorliegende Sammelband bietet einen aktuellen und umfassenden Überblick über die Aktivitäten bei der Vermittlung von Informationskompetenz in britischen Bibliotheken. Mit dem Titel wird die Erwartung erweckt, das Buch zeige Handlungsempfehlungen auf. Leider wird der praxisbezogene Ansatz nicht von allen Autoren gleichermaßen verfolgt, so dass einige Aufsätze eher zum spartenbezogenen Fortschrittsbericht geraten sind. Ein komplettes Kurs-Design wird in keinem der Kapitel geboten - dies ist aber auch nicht Anliegen des Buchs. Die Übertragbarkeit der Konzepte auf den deutschen Sprachraum ist begrenzt. Zu unterschiedlich sind die Rahmenbedingungen im Bibliothekswesen selbst, aber auch im Ausbildungssystem und den Förderprogrammen. Dennoch bietet das vorliegende Werk interessante Einblicke in die - gegenüber Österreich und Deutschland stark fortgeschrittene - Praxis der Vermittlung von Informationskompetenz im britischen Bibliothekswesen sowie einige nützliche Tipps und Hinweise für Gestaltung eigener Lernangebote. So ist The Information Literacy Cookbook für den deutschsprachigen Raum nur teilweise ein Kochbuch, i.S. einer Handlungsempfehlung für die Vermittlung von lnformationskompetenz, als vielmehr eine Studie über die britischen Essgewohnheiten. Aber auch auf diesem Sektor hat sich ja nicht zuletzt durch Jamie Oliver einiges getan, so dass hier diverse Anregungen geboten werden, die zum Ausprobieren einladen. Und bekanntermaßen kommt der Appetit ja beim Essen."
  8. Nicholas, D.; Huntington, P.; Williams, P.: ¬The impact of location on the use of information systems : case study - health information kiosks (2002) 0.01 
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    Abstract
    Touch-screen kiosks are situated in a variety of locations to provide the public with ready access to health information. This paper examines their use, via the transactional logs, and makes comparisons between the types of organisation in which the kiosks are housed. Twenty-one kiosks were selected and categorised into four groups - pharmacy, hospital, information centre and surgery. A small case study features a supermarket kiosk. Details of nearly 90,000 user sessions and 750,000 page views were used for the comparison. Comparisons between sites were made in terms of number of users, their age and gender, trends over time, the number of sessions conducted, page view time, session duration, pages viewed, site penetration, number of pages printed and health topics viewed. There were considerable differences between the kiosk locations. This early research provides the quantitative foundation for a fuller study of kiosk location and the differences in perceptions of the quality/authority of kiosk data.
  9. McMenemy, D.: Internet identity and public libraries: communicating service values through web presence (2007) 0.01 
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    Abstract
    Purpose - To discuss the nature of public library websites and what they communicate about the values of the sector. Design/methodology/approach - The article examines a range of Scottish public library websites to determine domain and quality of information resources provided. Findings - That many public libraries in Scotland have a virtual identity problem brought about by being part of larger websites for their parent bodies. It is argued that this identity problem is to the detriment of the service, and that models of good practice should be urgently considered by public librarians. Practical implications - The article should be of interest to librarians considering how best to present their websites and the potential challenges in doing so as part of a larger umbrella organisation. Originality/value - This is the first article to examine all sites from Scottish public libraries in terms of their origins and content.
  10. Mutshewa, A.: ¬A theoretical exploration of information behaviour : a power perspective (2007) 0.01 
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    Abstract
    Purpose - The purpose of this article is to explore and propose a way of using power as a theoretical anchor to investigate the information behaviour of people in work roles. Design/methodology/approach - The paper reviews literature on power relevant to the information disciplines. Various models of power are described, and a more sophisticated view, which takes a relational approach to power, is used to suggest how information related behaviour could be investigated. Findings - In this paper, power is regarded as a pervasive phenomenon involved in all aspects of individual lives, including the aspects emanating from work roles performed by individuals, thus manifesting itself as part of the relationships in the organisation. The paper suggests a framework that links information behaviour to power by arguing that power relations that form part of the processes of the work roles induce the information behaviour exhibited by those people. The paper concludes by pointing to a need for information behaviour researchers to consider power as central to understanding how people seek and use information. Originality/value - The framework could be used as a tool for designing studies that will enable the collection of data on information behaviour.
  11. Online information services in the social sciences : from practice to need, from need to service (2004) 0.01 
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    Abstract
    Information professionals are increasingly responsible not only for running traditional information and library services but also for providing an online presence for their organisation. This book shows how best practice in delivering online information services should be based an actual user needs and behaviour. A series of case studies provide real life examples of how social science information is being used in the community. The book then draws an these case studies to outline the main issues facing service providers: such as usability, meta-data and management. The book concludes with a look to the future and how both technological and organisational changes will shape online information services.
  12. Metz, A.: Community service : a bibliography (1996) 0.01 
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    Date
    17.10.1996 14:22:33
  13. Information brokers and reference services (1989) 0.01 
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    Series
    Reference librarian; no.22
  14. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.01 
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    Date
    27.12.2015 18:22:38
  15. Brandorff, G.: AI@din weiß alles : Drei Jahre erfolgreicher Informationsdienst der niederländischen Bibliotheken (2005) 0.00 
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    Abstract
    AI@din, das Informationssystem der niederländischen Bibliotheken, sorgt dafür, dass Wissbegierige auf - fast -alle Fragen eine Antwort bekommen. Landesweite Werbekampagnen, auch im Fernsehen, haben das Angebot, rasch bekanntgemacht. AI@din ist ein Erfolg - trotzdem haben die niederländischen Kollegen ein Problem: Der elektronische Informationsservice wird von den allermeisten Benutzern nicht mit der Bibliothek in Verbindung gebracht. Günter Brandorff, der seit langem in den Niederlanden lebt, beschreibt die wichtigsten Aspekte des vorbildlichen Informationssystems im Nachbarland.
  16. Curzon, S.C.: Managing the interview (1995) 0.00 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  17. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.00 
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    Date
    25. 3.2003 13:22:23
  18. Exploring the contexts of information behaviour : Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK (1999) 0.00 
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    Content
    Enthält u.a. die Beiträge: INTRONA, L.D.: Context, power, bodies and information: exploring the 'entangled' contexts of information; JACOB, E.K. u.a.: When essence becomes function: post-structuralist implications for an ecological theory of organizational classification systems; MALMSJO, A.: Conditions for designing different kinds of information systems; JULIEN, H.: Where to from here? Results of an emprical study and user-centred implications for system design; VAKKARI, P.: Task complexity, information types, search strategies and relevance: integrating studies on information seeking and retrieval; SPINK, A.: Towards a theoretical framework for information retrieval in an information seeking context; KUHLTHAU, C.C.: Investigating patterns in information seeking; concepts in context; BREZILLON, P. u.a.: Modeling context in information seeking; BYSTROM, K.: Information seekers in context: an analysis of the 'doer' in INSU studies; AUDUNSON, R.: Can institutional theory contribute to our understanding of information seeking behaviour?; SONNENWALD, D.H.: Evolving perspectives of human information behaviour: conexts, situations, social networks and information horizons; OLSSON, M.: Discourse: a new theoretical framework for examining information behaviour in its social context; KEANE, D.: The information behaviour of senior executives; LIMBERG, L.: Three conceptions of information seeking and use; PRESTON, H. u.a.: An evaluation of case study methodology within information system research; WILSON, T.D.: Exploring models of information behaviour: the 'uncertainty' project; ENNIS, M. u.a.: Towards a predictive model of information seeking: empirical studies of end-user searching; SOLOMON, P.: Information mosaics: patterns of action that structure; TOMS, E.G.: What motivates the browser? ABAD-GARCIA, M.F.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain: GORMAN, P.: Information seeking of primary care physicians: conceptual models and empirical studies; LOMAX, E.C. u.a.: An investigation of the information seeking behavior of medical oncologists in Metropolitan Pittsburgh using a multi-method approach; PETTIGREW, K.E.: Agents of information: the role of community health nurses in linking the elderly with local resources by providing human services information; URQUHART, C.J.: Using vignettes to diagnose information strategies: opportunities and possible problems for information use studies of health professionals; WILDEMUTH, B.M. u.a.: The transition from formalized need to compromised need in the context of clinical problem solving; MARCELLA, R. u. G. BAXTER: The transition from formalized need to compromised need in the context of clinical problem solving; COLES, C.: Information seeking behaviour of public library users: use and non-use of electronic media; GREEN, A.-M. u. E. DAVENPORT: Putting new media in its place: the Edinburgh experience; ROSS, C.S.: Finding without seeking: what readers say about the role of pleasure-reading as a source of information; SAVOLAINEN, R.: Seeking and using information from the Internet: the context of non-work use; SPINK, A. u.a.: Everyday life information-seeking by low-income African American households: Wynnewood Healthy Neighbourhood Project; DIXON, P. u. L. BANWELL: School governors and effective dicision making; COOPER, L. u. C.C. KUHLTHAU: Imagery for constructing meaning in the information search process: a study of middle school students; FABRITIUS, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists; JOHINSTON, S.: Training for the information economy: a study of the information culture of a graduate business school; NICHOLAS, D. u. P. WILLIAMS: The changing information environment: the impact of the Internet on information seeking behaviour in the media; WIJNGAERT, L. van de: A policy capturing study of media choice: the effect information of needs and user characteristics on media choices; FETZER, A.: Validity claims: assigning contextual information; FOSTER, A.: On the interpretative authority of information systems; MUTCH, A.: Information: a critical realist approach; PERRY, M.: Process, representation and taskworld: distributed cognition and the organisation of information; HUOTARI, M.-L.: Social network analysis as a tool to evaluate IM in the public sector: a pilot study at the University of Tampere
  19. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.00 
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    Source
    Reference librarian. 1994, no.47, S.22-36
  20. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.00 
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    Date
    9. 2.2008 17:52:22

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