Search (37 results, page 1 of 2)

  • × language_ss:"e"
  • × theme_ss:"Informationsmittel"
  • × theme_ss:"Internet"
  • × year_i:[2000 TO 2010}
  1. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.01 
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    Date
    22. 3.2004 14:46:50
    Footnote
    Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
    Im umfangreichen Anhang (44 S.) sind Checklisten, Übungen und Schulungsunterlagen vor allem zur richtigen Kommunikation mit den Benutzern zu finden. Am Schluss des Buches befindet sich noch ein Stichwortverzeichnis. Beigelegt ist eine CD-ROM mit allen im Buch aufgeführten Übungen und Links, so dass man auch am Bildschirm darauf zurückgreifen bzw. sie ausdrucken kann. Hervorzuheben ist, dass das Buch als Arbeitsbuch ausgestattet ist, es gibt viel Raum für Notizen, es werden viele anschauliche Beispiele gegeben und zu jedem Kapitel werden mehrere Übungsaufgaben gestellt. Es ist ein typisches amerikanisches Einführungsbuch, das in beneidenswert anschaulicher und konsequent praktisch orientierter Art die Leserin/den Leser in ein neues Arbeitsfeld einführt, so dass man nach der Lektüre wirklich den Eindruck hat, in Stand gesetzt zu sein, einen solchen Service in professioneller Art und Weise aufbauen zu können. Vielleicht sollte noch hervorgehoben werden, dass die Autorin es verstanden hat, den Inhalt so zu gestalten, dass er ein längeres Haltbarkeitsdatum bietet: Obwohl alle grundsätzlichen Dinge abgehandelt werden, wie z.B. die Entscheidungsgrundlagen für eine Software, wird doch nie eine konkrete Software behandelt. Solche Angaben würden schnell veralten im Gegensatz zu den Kriterien, die Software beurteilen zu können. Die Autorin bemüht sich auch, Internet-Quellen aufzuführen und zu besprechen, wo man sich in diesen Fragen up to date halten kann. Ein Buch, das in die Hände all jener gehört, für welche die Einführung einer Online-Auskunft in Frage kommt. Hermann Rösch führte in seinem Artikel zum Schluss lediglich einige Universitätsbibliotheken an, welche bereits eine Online-Auskunft eingeführt haben. Werden die öffentlichen Bibliotheken einen solchen Dienst nur in kooperativer Art und Weise über die Deutsche Internetbibliothek anbieten? Hoffentlich nicht, da die Einrichtung eines Virtual Reference Desk eine hervorragende Gelegenheit darstellt, das Image der Bibliothek als Informationsvermittlungsstelle nachhaltig zu stärken und jenen Benutzern einen Zugang zur Information zu ermöglichen, welche nicht in die Bibliothek kommen. Jedenfalls gibt dieses Buch die Grundlage, das Für und Wider eines solchen Dienstes abzuwägen und im Falle einer Einrichtung auch die Schulung der betroffenen Auskunftsbibliothekarinnen/-bibliothekare auf eine solide Basis zu stellen."
    Pages
    XIII, 199 S. + CD-ROM
  2. Chowdhury, G.G.: Information sources and searching on the World Wide Web (2001) 0.00 
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    Editor
    Chowdhury, S.
    Footnote
    Rez. in: Online Information Review 26(2002) no.3, S.221 (Keary, M.); Library review 51(2002) nos.5/6, S.312-313 (R. O'Beirne)
    Pages
    192 S
  3. Welsh, S.; Anagnostelis, B.; Cooke, A.: Finding and using health and medical information on the Internet (2000) 0.00 
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    Pages
    320 S
  4. Hewett, S.: MathGate - a gateway to Internet resources for mathematicians (2000) 0.00 
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    Source
    Online information review. 24(2000) no.1, S.83-84
  5. Pedley, P.: Free business and industry information on the Web (2001) 0.00 
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    Pages
    100 S
  6. Lin, Z.Y.: Classification practice and implications for subject directories of the Chinese language Web-based digital library (2000) 0.00 
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    Source
    Journal of Internet cataloging. 3(2000) no.4, S.29-50
  7. Dillon, M.: Internet Resources (2001) 0.00 
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    Source
    Journal of library administration. 34(2001) nos.1/2, S.15-19
  8. Vizine-Goetz, D.: Spectrum: A Web-Tool for Describing Internet Resources (2001) 0.00 
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    Source
    Journal of library administration. 34(2001) nos.1/2, S.49-56
  9. Libraries and electronic resources : new partnerships, new practices, new perspectives (2002) 0.00 
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    Pages
    229 S
    Type
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  10. New technologies and reference services (2000) 0.00 
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    Pages
    149 S
    Type
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  11. Metadata and organizing educational resources on the Internet (2000) 0.00 
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    Pages
    302 S
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  12. Creation, use, and deployment of digital information (2005) 0.00 
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    Footnote
    Rez. in: JASIST 57(2006) no.12, S.1709-1710 (Y. Awazu): "This hook presents a collection of research studies on the creation, use, and deployment of digital information. According to the editors, the goal of the book is "to present results of scientific research on (I) how digital information has to be designed, (2) how artifacts or systems containing digital content should maximize usability, and (3) how context can influence the nature and efficiency of digital communication" (p. 2). Contributors to this volume have a wide assortment of backgrounds in information science, classical studies, cognitive science, information systems, and organizational sciences. The editors did an excellent job in designing the book. Each chapter is unique in its theory and method. The editors successfully put these unique chapters into the life-cycle view of information: creation, use, and deployment. . . . I would highly recommend this book as a supplementary text for graduate classes in information science, especially those dealing with the design of information systems. It was a pleasure to read this book, and I believe that readers will certainly gain from the wealth of knowledge and insights contained in the volume."
    Pages
    331 S
    Type
    s
  13. Digital library use : social practice in design and evaluation (2003) 0.00 
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    Footnote
    Rez. in: JASIST 57(2006) no.8, S.1130-1132 (S.R. Tompson): "The editors of This text in MIT Press' Digital Libraries and Electronic Publishing series deliberately view digital libraries (DLs) as "sociotechnical systems" - "networks of technology. information. documents, people and practices''. They allow an additional definition of "sociotechnical" as "an analytical stance that privileges neither the social nor the technological and in which neither is reducible to the other". This is an important definition, as it is the foundation of the contributors' sociological approach to digital libraries, an approach not typical of the DL literature which still focuses "largely on the technology itself". Bishop et al. have two stated goals for this volume: 1. "... to inform police and professional practice in DLs with socially grounded understanding of DLs as part of a web of social relations and practices. 2. "... to perform technically informed social analysis of phenomena of interest to social scientists that are highlighted by digital libraries. specifically issues of work, groups, and knowledge"."
    Pages
    241 S
    Type
    s
  14. Godby, C.J.: Using SiteSearch to Create a Resource Discovery Tool for the Internet (2001) 0.00 
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    Source
    Journal of library administration. 34(2001) nos.1/2, S.145-152
  15. Brygfjeld, S.A.: Access to Web archives : Ther Nordic Web Archives Access Project approach (2002) 0.00 
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    Location
    S
    Source
    Zeitschrift für Bibliothekswesen und Bibliographie. 49(2002) H.4, S.227-231
  16. Hiom, D.: SOSIG : an Internet hub for the social sciences, business and law (2000) 0.00 
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    Online information review. 24(2000) no.1, S.54-58
  17. Granum, G.; Barker, P.: ¬An EASIER way to search online engineering resource (2000) 0.00 
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    Online information review. 24(2000) no.1, S.78-82
  18. McKemmish, S.; Manaszewicz, R.; Burstein, F.; Fisher, J.: Consumer empowerment through metadata-based information quality reporting : the Breast Cancer Knowledge Online Portal (2009) 0.00 
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    Journal of the American Society for Information Science and Technology. 60(2009) no.9, S.1792-1807
  19. Cummings, J.; Johnson, R.: ¬The use and usability of SFX : context-sensitive reference linking (2003) 0.00 
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    Source
    Library hi tech. 21(2003) no.1, S.70-84
  20. Ardö, A.; Godby, J.; Houghton, A.; Koch, T.; Reighart, R.; Thompson, R.; Vizine-Goetz, D.: Browsing engineering resources on the Web : a general knowledge organization scheme (Dewey) vs. a special scheme (EI) (2000) 0.00 
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    Pages
    S.385-390

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