-
Rowley, J.: Current awareness in an electronic age (1998)
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- Date
- 22. 2.1999 17:50:37
- Source
- Online and CD-ROM review. 22(1998) no.4, S.277-279
-
Blake, P.: Who will be the king ... of the portals? : There is a lot of competition to be the alpha business information site (1999)
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- Information today. 16(1999) no.8, S.20-22
-
Gale guide to Internet databases (1995)
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- Editor
- Zakalik, J.
-
Clark, J.: Identifying useful Websites (1998)
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Collins, B.R.: Webwatch (1996)
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- Date
- 1. 8.1996 22:43:55
-
Dawson, A.: BUBL bursts out of Bath (1997)
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- Serials librarian. 31(1997) no.4, S.15-22
-
Hahn, H.: Harley Hahn's Internet & Web Yellow pages 1997 edition (1996)
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- Footnote
- Rez. in: Online 21(1997) no.3, S.106 (J. Alita)
-
Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998)
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-
Lipow, A.G.: ¬The virtual reference librarian's handbook (2003)
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- Date
- 22. 3.2004 14:46:50
- Footnote
- Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
-
Wood, J.: BUBL and the Internet (1995)
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Voigt, K.; Benz, J.; Brüggemann, R.: ¬The Internet as an information source for environmental chemicals : first results of the evaluation of the metadatabase of Internet resources (1996)
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Kirwood, H.P.: Beyond evaluation : a model for cooperative evaluation of Internet resources (1998)
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- Source
- Online. 22(1998) no.4, S.66-72
-
Denman, J.: StatBase (1998)
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Mandelbaum, J.: ProQuest full-text newspapers : an online newsstand at your library (1998)
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Metadata and organizing educational resources on the Internet (2000)
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- Editor
- Greenberg, J.
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Mills, T.; Moody, K.; Rodden, K.: Providing world wide access to historical sources (1997)
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- Date
- 1. 8.1996 22:08:06
-
Potmesil, M.: Maps alive : viewing geospatial information on the WWW (1997)
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- Date
- 1. 8.1996 22:08:06
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Okoli, C.; Mehdi, M.; Mesgari, M.; Nielsen, F.A.; Lanamäki, A.: Wikipedia in the eyes of its beholders : a systematic review of scholarly research on Wikipedia readers and readership (2014)
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- Date
- 18.11.2014 13:22:03
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Cummings, J.; Johnson, R.: ¬The use and usability of SFX : context-sensitive reference linking (2003)
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Hill, L.L.; Zheng, Q.: Indirect geospatial referencing through place names in the digital library : Alexandra digital library experience with developing and implementing gazetteers (1999)
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- Date
- 29. 9.2001 20:22:45
