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Abstract

As the Internet adds new dimensions to the relationship between information and user, digital libraries face new challenges in managing electronic resources. Libraries and Electronic Resources: New Partnerships, New Practices, New Perspectives addresses challenges and new roles for libraries in creating innovative models of scholarly communication, establishing standards for ebook publishing, influencing consortial site licensing an a global basis, and enhancing access to digital collections.

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Footnote

Rez. in: JASIST 57(2006) no.8, S.1130-1132 (S.R. Tompson): "The editors of This text in MIT Press' Digital Libraries and Electronic Publishing series deliberately view digital libraries (DLs) as "sociotechnical systems" - "networks of technology. information. documents, people and practices''. They allow an additional definition of "sociotechnical" as "an analytical stance that privileges neither the social nor the technological and in which neither is reducible to the other". This is an important definition, as it is the foundation of the contributors' sociological approach to digital libraries, an approach not typical of the DL literature which still focuses "largely on the technology itself". Bishop et al. have two stated goals for this volume: 1. "... to inform police and professional practice in DLs with socially grounded understanding of DLs as part of a web of social relations and practices. 2. "... to perform technically informed social analysis of phenomena of interest to social scientists that are highlighted by digital libraries. specifically issues of work, groups, and knowledge"."

Series

Digital libraries and electronic publishing

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Abstract

This book, covering the most up-to-date information sources (printed and electronic), helps guide the reader towards the specific legal information they need. Is an accessible and easy-to-use directory of legal information sources for librarians, lawyers, students and anyone needing legal information. Covers mainly British and European Union law and includes general material and the main subject areas, including online and Internet sources. Also lists reference material, such as legal dictionaries and directories. The book is essentially a directory of information sources, with publishing details (including ISBN), and short comments where useful. Electronic sources are mentioned where relevant, with details of scope and any limitations of coverage.

Content

Key Features - Comprehensive and up-to-date (covering electronic sources and important legal developments, including civil procedure and human rights) - Covers the massive expansion of information an the web and online services - Practical and easy-to-use The Author The author has worked at the Institute of Advanced Legal Studies and House of Lords Library in London. He currently works at the London Metropolitan University library. Readership The book is aimed at academic and law librarians. Lawyers and students will also find the book invaluable. Contents Introduction General and primary material - statutes, bills, statutory instruments, general law reports, finding tools, general legal journals, general legal web sites and online services Main subject areas (includes established texts and substantial works only; reference to the most important and electronic legal sources) - banking/financial services; civil procedure/courts/legal system; constitutional/ administrative/public law/human rights; criminal law; employment law; environmental law; equity and trusts; European Union law; family law; land law/property law; to rts Reference material - dictionaries, directories, research guides Main legal publishers Indexes-legal and author indexes

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Abstract

This comprehensive volume recounts the ways reference librarians have adapted traditional services to deal with the changes in both information technologies and library patrons. New Technologies and Reference Services shows how to provide needed services using videoconferencing, interactive classrooms, drop-in seminars, and required courses. It also discusses the other implications of new technologies, including developing trends in publishing, copyright issues, collection strategies, and decentralizing library reference services.

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Abstract

'I wish that I had been able to obtain such a guide when I started dealing with enquiries' - "Managing Information". 'By the time I got to it 3 staff had noticed it on the desk and written a note saying really good and can we have a copy' - "BBOB News". 'This is certainly a comforting and very useful guide for the information worker, particularly inexperienced or unqualified, staffing a general enquiry desk' - "New Library World". There is a queue, the phone is ringing, the photocopier has jammed and your enquirer is waiting for a response. You are stressed and you can feel the panic rising. Where do you go to find the information you need to answer the question promptly and accurately?Answering queries from users is one of the most important services undertaken by library and information staff. Yet it is also one of the most difficult, least understood subjects. There are still very few materials available to help frontline staff - often paraprofessional - develop their reader enquiry skills. This award-winning sourcebook is an essential guide to where to look to find the answers quickly. It is designed as a first point of reference for library and information practitioners, to be depended upon if they are unfamiliar with the subject of an enquiry - or wish to find out more. It is arranged in an easily searchable, fully cross-referenced A-Z list of around 150 of the subject areas most frequently handled at enquiry desks.Each subject entry lists the most important information sources and where to locate them, including printed and electronic sources, relevant websites and useful contacts for referral purposes. The authors use their extensive experience in reference work to offer useful tips, warn of potential pitfalls, and spotlight typical queries and how to tackle them. This new edition has been brought right up-to-date with all sources checked for currency and many new ones added. The searchability is enhanced by a comprehensive index to make those essential sources even easier to find - saving you valuable minutes! Offering quick and easy pointers to a multitude of information sources, this is an invaluable reference deskbook for all library and information staff in need of a speedy answer, in reference libraries, subject departments and other information units.

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Footnote

The discussion of modes for digital reference world be incomplete without focusing an the technologies that support this activity. E-mail, Web forms, chat, instant messaging, and videoconferencing, as well as the call center based software, are now being adapted for use in libraries. The book discusses the technologies currently available and an the horizon to support digital reference services. While these sections of the book may not age well, they will provide us with a historical glimpse of the nascent development of such tools and how they were used at the beginning of the digital reference age. True to the emphasis an decision-making, the chapter an technology includes a list of functions that reference librarians world want in software to support digital reference. While no current applications have all of these features, this list provides librarians with some ideas concerning possible features that can be prioritized to aid in a selection process. Despite the emphasis an technology, Janes contextualizes this discussion with several significant issues relating to its implementation. These include everything from infrastructure, collaborative service standards, service design, user authentication, and user expectations. The sections an collaborative service models and service design are particularly interesting since they are both in their infancy. Readers wanting an answer or the "best" design of either institutional or collaborative digital reference service will be disappointed. However, raising these considerations is important and Janes points out how crucial these issues will be as online reference service matures. User authentication in the context of reference service is especially tricky since tensions can emerge between license agreements and the range of people who may or may not be covered by these contracts querying reference librarians. Finally, no discussion of digital reference is complete without a discussion of the possibility of 24/7 reference service and the ensuing user expectations. While Janes has no answers to the dilemmas these raise, he does alert libraries providing digital reference services to some of the realities. One is that libraries will get a broader range of questions, which could impact staff time, collection development to support these questions, and necessitate either a confirmation of priorities or a reprioritization of activities. Another reality is that the users of digital reference services may never have partaken of their services before. In fact, for libraries funded to serve a particular constituency (public libraries, academic libraries) this influx of users raises questions about levels of service, funding, and policy. Finally, in keeping with the underlying theme of values that pervades the book, Janes points out the deeper issues related to technology such as increasing ability to track users an the web. While he realizes that anonymous information about those who ask reference questions world provide reference librarians with a great deal of information to hone services and better serve constituencies, he is well aware of the dangers involved in collectiog patron information in electronic form.

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Date

22. 3.2004 14:46:50