Search (97 results, page 1 of 5)

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Abstract

This study explored undergraduate students' mental models of the Web as an information retrieval system. Mental models play an important role in people's interaction with information systems. Better understanding of people's mental models could inspire better interface design and user instruction. Multiple data-collection methods, including questionnaire, semistructured interview, drawing, and participant observation, were used to elicit students' mental models of the Web from different perspectives, though only data from interviews and drawing descriptions are reported in this article. Content analysis of the transcripts showed that students had utilitarian rather than structural mental models of the Web. The majority of participants saw the Web as a huge information resource where everything can be found rather than an infrastructure consisting of hardware and computer applications. Students had different mental models of how information is organized on the Web, and the models varied in correctness and complexity. Students' mental models of search on the Web were illustrated from three points of view: avenues of getting information, understanding of search engines' working mechanisms, and search tactics. The research results suggest that there are mainly three sources contributing to the construction of mental models: personal observation, communication with others, and class instruction. In addition to structural and functional aspects, mental models have an emotional dimension.

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Abstract

Google News and other newsbots have automated the process of news selection, providing Internet users with a virtually limitless array of news and public information dynamically culled from thousands of news organizations all over the world. In order to help users cope with the resultant overload of information, news leads are typically accompanied by three cues: (a) the name of the primary source from which the headline and lead were borrowed, (b) the time elapsed since the story broke, and (c) the number of related articles written about this story by other news organizations tracked by the newsbot. This article investigates the psychological significance of these cues by positing that the information scent transmitted by each cue triggers a distinct heuristic (mental shortcut) that tends to influence online users' perceptions of a given news item, with implications for their assessment of the item's relevance to their information needs and interests. A large 2 x 3 x 6 withinsubjects online experiment (N = 523) systematically varied two levels of the source credibility cue, three levels of the upload recency cue and six levels of the number-ofrelated-articles cue in an effort to investigate their effects upon perceived message credibility, newsworthiness, and likelihood of clicking on the news lead. Results showed evidence for source primacy effect, and some indication of a cue-cumulation effect when source credibility is low. Findings are discussed in the context of machine and bandwagon heuristics.

Date

7. 3.2007 16:22:24

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Footnote

Chapter 2 (Technology and People) focuses an several theories of technological acceptance and diffusion. Unfortunately, Bruce's presentation is somewhat confusing as he moves from one theory to next, never quite connecting them into a logical sequence or coherent whole. Two theories are of particular interest to Bruce: the Theory of Diffusion of Innovations and the Theory of Planned Behavior. The Theory of Diffusion of Innovations is an "information-centric view of technology acceptance" in which technology adopters are placed in the information flows of society from which they learn about innovations and "drive innovation adoption decisions" (p. 20). The Theory of Planned Behavior maintains that the "performance of a behavior is a joint function of intentions and perceived behavioral control" (i.e., how muck control a person thinks they have) (pp. 22-23). Bruce combines these two theories to form the basis for the Technology Acceptance Model. This model posits that "an individual's acceptance of information technology is based an beliefs, attitudes, intentions, and behaviors" (p. 24). In all these theories and models echoes a recurring theme: "individual perceptions of the innovation or technology are critical" in terms of both its characteristics and its use (pp. 24-25). From these, in turn, Bruce derives a predictive theory of the role personal perceptions play in technology adoption: Personal Innovativeness of Information Technology Adoption (PIITA). Personal inventiveness is defined as "the willingness of an individual to try out any new information technology" (p. 26). In general, the PIITA theory predicts that information technology will be adopted by individuals that have a greater exposure to mass media, rely less an the evaluation of information technology by others, exhibit a greater ability to cope with uncertainty and take risks, and requires a less positive perception of an information technology prior to its adoption. Chapter 3 (A Focus an Usings) introduces the User-Centered Paradigm (UCP). The UCP is characteristic of the shift of emphasis from technology to users as the driving force behind technology and research agendas for Internet development [for a dissenting view, see Andrew Dillion's (2003) challenge to the utility of user-centerness for design guidance]. It entails the "broad acceptance of the user-oriented perspective across a range of disciplines and professional fields," such as business, education, cognitive engineering, and information science (p. 34).
The UCP's effect an business practices is focused mainly in the management and marketing areas. Marketing experienced a shift from "product-oriented operations" with its focus an "selling the products' features" and customer contact only at the point of sale toward more service-Centered business practice ("customer Jemand orientation") and the development of one-to-one customer relationships (pp. 35-36). For management, the adoption of the UCP caused a shift from "mechanistic, bureaucratic, top-down organizational structures" to "flatter, inclusive, and participative" ones (p. 37). In education, practice shifted from the teachercentered model where the "teacher is responsible for and makes all the decisions related to the learning environment" to a learnercentered model where the student is "responsible for his or her own learning" and the teacher focuses an "matching learning events to the individual skills, aptitudes, and interests of the individual learner" (pp. 38-39). Cognitive engineering saw the rise of "user-Centered design" and human factors that were concerned with applying "scientific knowledge of humans to the design of man-machine interface systems" (p. 44). The UCP had a great effect an Information Science in the "design of information systems" (p. 47). Previous to UCP's explicit proposed by Brenda Dervin and M. Nilan in 1986, systems design was dominated by the "physical of system oriented paradigm" (p. 48). The physical paradigm held a positivistic and materialistic view of technology and (passive) human interaction as exemplified by the 1953 Cranfield tests of information retrieval mechanisms. Instead, the UCP focuses an "users rather than systems" by making the perceptions of individual information users the "centerpiece consideration for information service and system design" (pp. 47-48). Bruce briefly touches an the various schools of thought within user-oriented paradigm, such as the cognitive/self studies approach with its emphasis is an an individual's knowledge structures or model of the world [e.g., Belkin (1990)], the cognitve/context studies approach that focuses an "context in explaining variations in information behavior" [e.g., Savolainen (1995) and Dervin's (1999) sensemaking], and the social constructionism/discourse analytic theory with its focus an that language, not mental/knowledge constructs, as the primary shaper of the world as a system of intersubjective meanings [e.g., Talja 1996], (pp. 53-54). Drawing from the rich tradition of user oriented research, Bruce attempts to gain a metatheoretical understanding of the Internet as a phenomena by combining Dervin's (1996) "micromoments of human usings" with the French philosopher Bruno Latour's (1999) "conception of Circulating reference" to form what 1 term the Metatheory of Circulating Usings (pp. ix, 56, 60). According to Bruce, Latour's concept is designed to bridge "the gap between mind and object" by engaging in a "succession of finely grained transformations that construct and transfer truth about the object" through a chain of "microtranslations" from "matter to form," thereby connecting mind and object (p. 56). The connection works as long as the chain remains unbroken. The nature of this chain of "information producing translations" are such that as one moves away from the object, one experiences a "reduction" of the object's "locality, particularity, materiality, multiplicity and continuity," while simultaneously gaining the "amplification" of its "compatibility, standardization, text, calculation, circulation, and relative universality" (p. 57).
Bruce begins Chapter 5 (The Users' View of the Internet) by pointing out that the Internet not only exists as a physical entity of hardware, software, and networked connectivity, but also as a mental representation or knowledge structure constructed by users based an their usings. These knowledge structures or constructs "allow people to interpret and make sense of things" by functioning as a link between the new unknown thing with known thing(s) (p. 158). The knowledge structures or using constructs are continually evolving as people use the Internet over time, and represent the user's view of the Internet. To capture the users' view of the Internet from the research literature, Bruce uses his Metatheory of Circulating Usings. He recapitulates the theory, casting it more closely to the study of Internet use than previously. Here the reduction component provides a more detailed "understanding of the individual users involved in the micromoment of Internet using" while simultaneously the amplification component increases our understanding of the "generalized construct of the Internet" (p. 158). From this point an Bruce presents a relatively detail users' view of the Internet. He starts with examining Internet usings, which is composed of three parts: using space, using literacies, and Internet space. According to Bruce, using space is a using horizon likened to a "sphere of influence," comfortable and intimate, in which an individual interacts with the Internet successfully (p. 164). It is a "composite of individual (professional nonwork) constructs of Internet utility" (p. 165). Using literacies are the groups of skills or tools that an individual must acquire for successful interaction with the Internet. These literacies serve to link the using space with the Internet space. They are usually self-taught and form individual standards of successful or satisfactory usings that can be (and often are) at odds with the standards of the information profession. Internet space is, according to Bruce, a user construct that perceives the Internet as a physical, tangible place separate from using space. Bruce concludes that the user's view of the Internet explains six "principles" (p. 173). "Internet using is proof of concept" and occurs in contexts; using space is created through using frequency, individuals use literacies to explore and utilize Internet space, Internet space "does not require proof of concept, and is often influence by the perceptions and usings of others," and "the user's view of the Internet is upbeat and optimistic" (pp. 173-175). He ends with a section describing who are the Internet stakeholders. Bruce defines them as Internet hardware/software developers, Professional users practicing their profession in both familiar and transformational ways, and individuals using the Internet "for the tasks and pleasures of everyday life" (p. 176).

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Abstract

The popularity of digital images is rapidly increasing due to improving digital imaging technologies and convenient availability facilitated by the Internet. However, how to find user-intended images from the Internet is nontrivial. The main reason is that the Web images are usually not annotated using semantic descriptors. In this article, we present an effective approach to and a prototype system for image retrieval from the Internet using Web mining. The system can also serve as a Web image search engine. One of the key ideas in the approach is to extract the text information on the Web pages to semantically describe the images. The text description is then combined with other low-level image features in the image similarity assessment. Another main contribution of this work is that we apply data mining on the log of users' feedback to improve image retrieval performance in three aspects. First, the accuracy of the document space model of image representation obtained from the Web pages is improved by removing clutter and irrelevant text information. Second, to construct the user space model of users' representation of images, which is then combined with the document space model to eliminate mismatch between the page author's expression and the user's understanding and expectation. Third, to discover the relationship between low-level and high-level features, which is extremely useful for assigning the low-level features' weights in similarity assessment

Date

29. 9.2001 17:32:09

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Abstract

Many people fail to properly evaluate Internet information. This is often due to a lack of understanding of the issues surrounding evaluation and authority, and, more specifically, a lack of understanding of the structure and modi operandi of the Internet and the Domain Name System. The fact that evaluation is not being properly performed on Internet information means both that questionable information is being used recklessly, without adequately assessing its authority, and good information is being disregarded, because trust in the information is lacking. Both scenarios may be resolved by ascribing proper amounts of cognitive authority to Internet information. Traditional measures of authority present in a print environment are lacking on the Internet, and, even when occasionally present, are of questionable veracity. A formal model and evaluative criteria are herein suggested and explained to provide a means for accurately ascribing cognitive authority in a networked environment; the model is unique in its representation of overt and covert affiliations as a mechanism for ascribing proper authority to Internet information

Date

29. 9.2001 14:00:03

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Date

29. 8.2004 9:26:23

Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Abstract

The Iter Project ("iter" means "path" or "journey" in Latin) is an internationally supported non-profit research project created with the objective of providing electronic access to all kinds and formats of materials that relate to the Middle Ages and Renaissance (400-1700) and that were published between 1700 and the present. Knowledge representation and organization decisions for the Project were influenced by its potential international clientele of scholarly users, and these decisions illustrate the importance and efficacy of collaboration between specialized users and information professionals. The paper outlines the scholarly principles and information goals of the Project and describes in detail the methodology developed to provide reliable and consistent knowledge representation and organization for one component of the Project, the Iter Bibliography. Examples of fully catalogued records for the Iter Bibliography are included.

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Abstract

Purpose - In a 31-month period, 1,184 questions addressed to the Internet Public Library's (IPL) reference service remained unanswered on the grounds that they were "out of scope". This paper aims to analyze the questions as artifacts of users' expectations to better chart the distinction between user and librarian views of reference service. Design/methodology/approach - Each question is examined to identify two user expectations, i.e. what kinds of information librarians could provide and what kinds of needs librarians could help meet. Emergent coding with a code-recode rate of 97 per cent identifies 23 types of expected librarian assistance and 28 characteristics of expected applications of that assistance. Findings - Users expect IPL librarians to provide personal advice, analysis, facts, procedures, instruction, technology guidance and evaluation. IPL librarians are expected to help users in making decisions, solving problems, completing processes and developing understanding. Research limitations/implications - Limitations include the use of a single coder and the use of single institution's data set. Mapping these user expectations suggests a need for librarians to consider further development of reference service in terms of its judgment, form, and involvement parameters. Practical implications - Reference service policies and training should be examined to enhance librarians' abilities to consider judgment, form, and involvement parameters primarily from the user's perspective. Originality/value - This paper analyzes that which is rarely seen, i.e. e-mail reference questions which are considered beyond the scope of service. Additionally, the IPL question pool provides a broader range of user mental models than would be found in any geographically bound institution.

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Abstract

This paper presents a comparative study of six French-language Web directories (MSN, Nomade, Open Directory, Voila, Voila Pages Perso, and Yahoo). The study focuses an the quantitative and qualitative aspects of the organization of these directories, and an the way in which they describe sites. It reveals a wide variety of structures, content and organizational principles. In this respect, Web directories do not correspond to classic theories of classification. They highlight the difficulty of proposing a structured representation of the heterogeneous content of the Web.

Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Abstract

The proposal is to use clusters, graphs and networks as models in order to analyse the Web structure. Clusters, graphs and networks provide knowledge representation and organization. Clusters were generated by co-site analysis. The sample is a set of academic Web sites from the countries belonging to the European Union. These clusters are here revisited from the point of view of graph theory and social network analysis. This is a quantitative and structural analysis. In fact, the Internet is a computer network that connects people and organizations. Thus we may consider it to be a social network. The set of Web academic sites represents an empirical social network, and is viewed as a virtual community. The network structural properties are here analysed applying together cluster analysis, graph theory and social network analysis. This is a work having taken place in the EICSTES project. EICSTES means European Indicators, Cyberspace, and the Science-Technology-Economy System. It is a research project supported by the Fifth Framework Program of R&D of the European Commission (IST-1999-20350)

Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Abstract

This study is designed to validate 10 Power Distance indicators identified from previous research on cultural dimensions to establish a measurement for determining a country's national political freedom represented on Web content and interface design. Two coders performed content analysis on 156 college/university Web sites selected from 39 countries. One-way analysis of variance was applied to analyze each of the proposed 10 indicators to detect statistical significant differences among means of the three freedom groups (free-country group, partly-free-country group, and not-free-country group). The results indicated that 6 of the 10 proposed indicators could be used to measure a country's national political freedom on Web interface design. The seventh indicator, symmetric layout, demonstrated a negative correlation between the freedom level and the Web representation of Power Distance. The last three proposed indicators failed to show any significant differences among the treatment means, and there are no clear trend patterns for the treatment means of the three freedom groups. By examining national political freedom represented on Web pages, this study not only provides an insight into cultural dimensions and Web interface design but also advances our knowledge in sociological and cultural studies of the Web.

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Abstract

This paper proposes the integration of tools to provide unified access to remote and heterogeneous archives, the contents of which can be grouped under the same subject, and which have been integrated to allow the user to navigate and conduct thematic searches. The information sources are locally frequently modified, added to, and removed, therefore attention has been paid to the permanence of their references. Source interoperability is supported at language, protocol and schema levels. The architecture is based on a new common schema of the archives which is defined in new representation and query languages on the basis of an ontology to avoid misunderstanding and ambiguity.

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Abstract

We propose an extension of a mediator architecture. This extension is oriented to ontology-driven data integration. In our architecture ontologies are not managed by an extemal component or service, but are integrated in the mediation layer. This approach implies rethinking the mediator design, but at the same time provides advantages from a database perspective. Some of these advantages include the application of optimization and evaluation techniques that use and combine information from all abstraction levels (physical schema, logical schema and semantic information defined by ontology). 1. Introduction Although the Web is probably the richest information repository in human history, users cannot specify what they want from it. Two major problems that arise in current search engines (Heflin, 2001) are: a) polysemy, when the same word is used with different meanings; b) synonymy, when two different words have the same meaning. Polysemy causes irrelevant information retrieval. On the other hand, synonymy produces lost of useful documents. The lack of a capability to understand the context of the words and the relationships among required terms, explains many of the lost and false results produced by search engines. The Semantic Web will bring structure to the meaningful content of Web pages, giving semantic relationships among terms and possibly avoiding the previous problems. Various proposals have appeared for meta-data representation and communication standards, and other services and tools that may eventually merge into the global Semantic Web (Berners-lee, 2001). Hopefully, in the next few years we will see the universal adoption of open standards for representation and sharing of meta-information. In this environment, software agents roaming from page to page can readily carry out sophisticated tasks for users (Berners-Lee, 2001). In this context, ontologies can be seen as metadata that represent semantic of data; providing a knowledge domain standard vocabulary, like DTDs and XML Schema do. If its pages were so structured, the Web could be seen as a heterogeneous collection of autonomous databases. This suggests that techniques developed in the Database area could be useful. Database research mainly deals with efficient storage and retrieval and with powerful query languages.

Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Abstract

Electronic news has long held the promise of personalized and dynamic delivery of current event new items, particularly for Web users. Although wlwctronic versions of print news are now widely available, the personalization of that delivery has not yet been accomplished. In this paper, we present a methodology of associating news documents based on the extraction of feature phrases, where feature phrases identify dates, locations, people and organizations. A news representation is created from these feature phrases to define news objects that can then be compared and ranked to find related news items. Unlike tradtional information retrieval, we are much more interested in precision than recall. That is, the user would like to see one or more specifically related articles, rather than all somewhat related articles. The algorithm is designed to work interactively the the user using regular web browsers as the interface

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Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas

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Abstract

Directed Query Engines, an emerging class of search engine specifically designed to access distributed resources on the deep web, offer the opportunity to create inexpensive digital libraries. Already, one such engine, Distributed Explorer, has been used to select and assemble high quality information resources and incorporate them into publicly available systems for the physical sciences. By nesting Directed Query Engines so that one query launches several other engines in a cascading fashion, enormous virtual collections may soon be assembled to form a comprehensive information infrastructure for the physical sciences. Once a Directed Query Engine has been configured for a set of information resources, distributed alerts tools can provide patrons with personalized, profile-based notices of recent additions to any of the selected resources. Due to the potentially enormous size and scope of Directed Query Engine applications, consideration must be given to issues surrounding the representation of large quantities of information from multiple, heterogeneous sources.

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Source

Challenges in knowledge representation and organization for the 21st century: Integration of knowledge across boundaries. Proceedings of the 7th ISKO International Conference Granada, Spain, July 10-13, 2002. Ed.: M. López-Huertas