Search (5 results, page 1 of 1)

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Abstract

In information seeking and retrieval research, researchers often collect data about users' behaviors to predict task characteristics and personalize information for users. The reliability of user behavior may be directly influenced by data collection methods. This article reports on a mixed-methods study examining the impact of study setting (laboratory setting vs. remote setting) and task authenticity (authentic task vs. simulated task) on users' online browsing and searching behaviors. Thirty-six undergraduate participants finished one lab session and one remote session in which they completed one authentic and one simulated task. Using log data collected from 144 task sessions, this study demonstrates that the synthetic lab study setting and simulated tasks had significant influences mostly on behaviors related to content pages (e.g., page dwell time, number of pages visited per task). Meanwhile, first-query behaviors were less affected by study settings or task authenticity than whole-session behaviors, indicating the reliability of using first-query behaviors in task prediction. Qualitative interviews reveal why users were influenced. This study addresses methodological limitations in existing research and provides new insights and implications for researchers who collect online user search behavioral data.

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Abstract

This study investigates the influence of individual and information characteristics on university students' information channel selection (that is, search engines, social question & answer sites, online health websites, and social networking sites) of online health information (OHI) for three different types of search tasks (factual, exploratory, and personal experience). Quantitative data were collected via an online questionnaire distributed to students on various postgraduate programs at a large UK university. In total, 291 responses were processed for descriptive statistics, Principal Component Analysis, and Poisson regression. Search engines are the most frequently used among the four channels of information discussed in this study. Credibility, ease of use, style, usefulness, and recommendation are the key factors influencing users' judgments of information characteristics (explaining over 62% of the variance). Poisson regression indicated that individuals' channel experience, age, student status, health status, and triangulation (comparing sources) as well as style, credibility, usefulness, and recommendation are substantive predictors for channel selection of OHI.

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Abstract

While the search interfaces used by common academic digital libraries provide easy access to a wealth of peer-reviewed literature, their interfaces provide little support for exploratory browsing. When faced with a complex search task (such as one that requires knowledge discovery), exploratory browsing is an important first step in an exploratory search process. To more effectively support exploratory browsing, we have designed and implemented a novel academic digital library search interface (KLink Search) with two new features: visually linked keywords and an interactive workspace. To study the potential value of these features, we have conducted a controlled laboratory study with 32 participants, comparing KLink Search to a baseline digital library search interface modeled after that used by IEEE Xplore. Based on subjective opinions, objective performance, and behavioral data, we show the value of adding lightweight visual and interactive features to academic digital library search interfaces to support exploratory browsing.

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Abstract

Understanding search engine users' intents has been a popular study in information retrieval, which directly affects the quality of retrieved information. One of the fundamental problems in this field is to find a connection between the entity in a query and the potential intents of the users, the latter of which would further reveal important information for facilitating the users' future actions. In this article, we present a novel research method for mining the actionable intents for search users, by generating a ranked list of the potentially most informative actions based on a massive pool of action samples. We compare different search strategies and their combinations for retrieving the action pool and develop three criteria for measuring the informativeness of the selected action samples, that is, the significance of an action sample within the pool, the representativeness of an action sample for the other candidate samples, and the diverseness of an action sample with respect to the selected actions. Our experiment, based on the Action Mining (AM) query entity data set from the Actionable Knowledge Graph (AKG) task at NTCIR-13, suggests that the proposed approach is effective in generating an informative and early-satisfying ranking of potential actions for search users.

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Abstract

This is the first study that compares types of orientation tactics that blind and sighted users applied in their initial interactions with a digital library (DL) and the associated factors. Multiple methods were employed for data collection: questionnaires, think-aloud protocols, and transaction logs. The paper identifies seven types of orientation tactics applied by the two groups of users. While sighted users focused on skimming DL content, blind users concentrated on exploring DL structure. Moreover, the authors discovered 13 types of system, user, and interaction factors that led to the use of orientation tactics. More system factors than user factors affect blind users' tactics in browsing DL structures. The findings of this study support the social model that the sight-centered design of DLs, rather than blind users' disability, prohibits them from effectively interacting with a DL. Simultaneously, the results reveal the limitation of existing interactive information retrieval models that do not take people with disabilities into consideration. DL design implications are discussed based on the identified factors.