-
Memmel, T.: User interface specification for interactive software systems : process-, method- and tool-support for interdisciplinary and collaborative requirements modelling and prototyping-driven user interface specification (2009)
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- Abstract
- User-Interface-Spezifikationsprozesse involvieren unterschiedliche Akteure mit jeweils eigenen Ausdrucksmitteln. Dadurch ergeben sich Herausforderungen bei der Umsetzung von Anforderungen in gutes UI-Design. Durch einen Mangel an interdisziplinären und kollaborativen Methoden und Werkzeugen dominieren dabei vor allem textbasierte Spezifikationsdokumente. Diese reichen jedoch mangels Interaktivität nicht aus, um innovative und kreative Prozesse zu unterstützen. In diesem Buch wird eine Spezifikationstechnik vorgestellt, mit der Benutzer-, Aufgaben- und Interaktionsmodelle mit unterschiedlich detailliertem UI-Design verbunden werden. Dadurch entsteht eine erlebbare UI-Simulation, die im Vergleich zu interaktiven UI-Prototypen zusätzlich den visuellen Drill-Down zu Artefakten der Anforderungsermittlung erlaubt. Das Resultat sind interaktive UI-Spezifikationen, mit denen eine höhere Transparenz und Nachvollziehbarkeit im Spezifikationsprozess möglich sind.
- BK
- 54.52 / Software engineering
- Classification
- 54.52 / Software engineering
- Date
- 15. 7.2011 18:13:29
-
Innovations and advanced techniques in systems, computing sciences and software engineering (2008)
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- Abstract
- Innovations and Advanced Techniques in Systems, Computing Sciences and Software Engineering includes a set of rigorously reviewed world-class manuscripts addressing and detailing state-of-the-art research projects in the areas of Computer Science, Software Engineering, Computer Engineering, and Systems Engineering and Sciences. Innovations and Advanced Techniques in Systems, Computing Sciences and Software Engineering includes selected papers form the conference proceedings of the International Conference on Systems, Computing Sciences and Software Engineering (SCSS 2007) which was part of the International Joint Conferences on Computer, Information and Systems Sciences and Engineering (CISSE 2007).
- Classification
- ST 230
- Content
- Inhalt: Image and Pattern Recognition: Compression, Image processing, Signal Processing Architectures, Signal Processing for Communication, Signal Processing Implementation, Speech Compression, and Video Coding Architectures. Languages and Systems: Algorithms, Databases, Embedded Systems and Applications, File Systems and I/O, Geographical Information Systems, Kernel and OS Structures, Knowledge Based Systems, Modeling and Simulation, Object Based Software Engineering, Programming Languages, and Programming Models and tools. Parallel Processing: Distributed Scheduling, Multiprocessing, Real-time Systems, Simulation Modeling and Development, and Web Applications. New trends in computing: Computers for People of Special Needs, Fuzzy Inference, Human Computer Interaction, Incremental Learning, Internet-based Computing Models, Machine Intelligence, Natural Language Processing, Neural Networks, and Online Decision Support System
- LCSH
- Communications Engineering, Networks
Software Engineering/Programming and Operating Systems
Software engineering
- RSWK
- Computerarchitektur / Software Engineering / Telekommunikation / Online-Publikation
- RVK
- ST 230
- Subject
- Computerarchitektur / Software Engineering / Telekommunikation / Online-Publikation
Communications Engineering, Networks
Software Engineering/Programming and Operating Systems
Software engineering
-
Handbuch Internet-Suchmaschinen [1] : Nutzerorientierung in Wissenschaft und Praxis (2009)
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- Abstract
- In diesem Handbuch steht die Nutzerorientierung im Vordergrund. Namhafte Autoren aus Wissenschaft und Praxis beschäftigen sich in 16 Kapiteln mit Web-Suchmaschinen, die die Vorreiter hinsichtlich des sich verändernden Nutzerverhaltens sind. Das bei Google und Co. erlernte Verhalten wird auf andere Suchsysteme übertragen: die Website-Suche, die Intranet-Suche und die Suche in Spezialsuchmaschinen und Fachdatenbanken. Für alle Anbieter von Informationssystemen wird es zunehmend wichtig, einerseits die Arbeitsweise von Suchmaschinen zu kennen, andererseits mit dem Verhalten Ihrer Nutzer vertraut zu sein. Auf der Seite der Wissenschaftler werden Informatiker, Informationswissenschaftler, Medienwissenschaftler und Bibliothekswissenschaftler angesprochen. Für Entwickler bietet dieses Handbuch einen Überblick über Möglichkeiten für Suchsysteme, gibt Anregungen für Umsetzung und zeigt anhand von bestehenden Lösungen, wie eine Umsetzung aussehen kann. Für Entscheider, Rechercheure und Informationsvermittler bietet das Buch lesbare Überblicksartikel zu relevanten Themenbereichen, auf deren Basis eine Strategie für individuelle Suchlösungen erarbeitet werden kann. Als dritte Praktiker gruppe sind u.a. Berater, Lehrer, Journalisten und Politiker zu nennen, die sich zu den wichtigsten Themen rund um die Suche informieren möchten.
- Classification
- ST 205 Informatik / Monographien / Vernetzung, verteilte Systeme / Internet allgemein
- Content
- I. Suchmaschinenlandschaft Der Markt für Internet-Suchmaschinen - Christian Maaß, Andre Skusa, Andreas Heß und Gotthard Pietsch Typologie der Suchdienste im Internet - Joachim Griesbaum, Bernard Bekavac und Marc Rittberger Spezialsuchmaschinen - Dirk Lewandowski Suchmaschinenmarketing - Carsten D. Schultz II. Suchmaschinentechnologie Ranking-Verfahren für Web-Suchmaschinen - Philipp Dopichaj Programmierschnittstellen der kommerziellen Suchmaschinen - Fabio Tosques und Philipp Mayr Personalisierung der Internetsuche - Lösungstechniken und Marktüberblick - Kai Riemer und Fabian Brüggemann III. Nutzeraspekte Methoden der Erhebung von Nutzerdaten und ihre Anwendung in der Suchmaschinenforschung - Nadine Höchstötter Standards der Ergebnispräsentation - Dirk Lewandowski und Nadine Höchstötter Universal Search - Kontextuelle Einbindung von Ergebnissen unterschiedlicher Quellen und Auswirkungen auf das User Interface - Sonja Quirmbach Visualisierungen bei Internetsuchdiensten - Thomas Weinhold, Bernard Bekavac, Sonja Hierl, Sonja Öttl und Josef Herget IV. Recht und Ethik Datenschutz bei Suchmaschinen - Thilo Weichert Moral und Suchmaschinen - Karsten Weber V. Vertikale Suche Enterprise Search - Suchmaschinen für Inhalte im Unternehmen - Julian Bahrs Wissenschaftliche Dokumente in Suchmaschinen - Dirk Pieper und Sebastian Wolf Suchmaschinen für Kinder - Maria Zens, Friederike Silier und Otto Vollmers
- Date
- 17. 9.2018 18:23:58
- Footnote
- Vgl. auch: http://www.bui.haw-hamburg.de/164.html (Elektronische Ressource) Rez. in: IWP 60(2009) H.3, S.177-178 (L. Weisel): "Mit dem vorliegenden Handbuch will der Herausgeber, Prof. Dr. Dirk Lewandowksi von der Hochschule für Angewandte Wissenschaften Hamburg, nach eigenen Worten eine Lücke füllen. Er hat renommierte Autoren aus unterschiedlichen Fachcommunities aufgerufen, zu dem Thema "Suchmaschinen im Internet" ihre unterschiedlichen Perspektiven in Form von Übersichtsartikeln zusammenzuführen. So möchte er mit diesem Band den Austausch zwischen den Communities sowie zwischen Wissenschaftlern und Praktikern fördern. . . . Empfehlung Dem Handbuch "Internet-Suchmaschinen" wird eine breite Leserschaft aus Wissenschaft und Praxis des Suchens und Findens im Web gewünscht, es sollte bei allen Einrichtungen für die Ausbildung des Fachnachwuchses zum Repertoire gehören, um diesen kritisch an die Thematik heranzuführen. Das gedruckte Werk wird der Aktualität und dem Wandel in diesem sehr dynamischen Fachgebiet Tribut zollen müssen. Statt einer zeitnahen Zweitausgabe sei dem Herausgeber und dem Verlag hier der Weg der kontinuierlichen Ergänzung empfohlen: um die oben genannten fehlenden Beiträge, aber auch sich neu ententwickelnde Inhalte - in Form eines lebendigen Lehrbuches -auf der geeigneten elektronischen Plattform."
- RVK
- ST 205 Informatik / Monographien / Vernetzung, verteilte Systeme / Internet allgemein
-
Buxton, A.; Hopkinson, A.: ¬The CDS/ISIS for Windows handbook (2001)
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- Date
- 22.12.2002 12:23:03
- Theme
- Bibliographische Software
-
Stuckenschmidt, H.; Harmelen, F. van: Information sharing on the semantic web (2005)
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- Abstract
- Das wachsende Informationsvolumen im WWW führt paradoxerweise zu einer immer schwierigeren Nutzung, das Finden und Verknüpfen von Informationen in einem unstrukturierten Umfeld wird zur Sisyphosarbeit. Hier versprechen Semantic-Web-Ansätze Abhilfe. Die Autoren beschreiben Technologien, wie eine semantische Integration verteilter Daten durch verteilte Ontologien erreicht werden kann. Diese Techniken sind sowohl für Forscher als auch für Professionals interessant, die z.B. die Integration von Produktdaten aus verteilten Datenbanken im WWW oder von lose miteinander verbunden Anwendungen in verteilten Organisationen implementieren sollen.
- Classification
- ST 205 Informatik / Monographien / Vernetzung, verteilte Systeme / Internet allgemein
ST 515 Informatik / Monographien / Einzelne Anwendungen der Datenverarbeitung / Wirtschaftsinformatik / Wissensmanagement, Information engineering
- RVK
- ST 205 Informatik / Monographien / Vernetzung, verteilte Systeme / Internet allgemein
ST 515 Informatik / Monographien / Einzelne Anwendungen der Datenverarbeitung / Wirtschaftsinformatik / Wissensmanagement, Information engineering
-
Lipow, A.G.: ¬The virtual reference librarian's handbook (2003)
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- Date
- 22. 3.2004 14:46:50
- Footnote
- Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
Im umfangreichen Anhang (44 S.) sind Checklisten, Übungen und Schulungsunterlagen vor allem zur richtigen Kommunikation mit den Benutzern zu finden. Am Schluss des Buches befindet sich noch ein Stichwortverzeichnis. Beigelegt ist eine CD-ROM mit allen im Buch aufgeführten Übungen und Links, so dass man auch am Bildschirm darauf zurückgreifen bzw. sie ausdrucken kann. Hervorzuheben ist, dass das Buch als Arbeitsbuch ausgestattet ist, es gibt viel Raum für Notizen, es werden viele anschauliche Beispiele gegeben und zu jedem Kapitel werden mehrere Übungsaufgaben gestellt. Es ist ein typisches amerikanisches Einführungsbuch, das in beneidenswert anschaulicher und konsequent praktisch orientierter Art die Leserin/den Leser in ein neues Arbeitsfeld einführt, so dass man nach der Lektüre wirklich den Eindruck hat, in Stand gesetzt zu sein, einen solchen Service in professioneller Art und Weise aufbauen zu können. Vielleicht sollte noch hervorgehoben werden, dass die Autorin es verstanden hat, den Inhalt so zu gestalten, dass er ein längeres Haltbarkeitsdatum bietet: Obwohl alle grundsätzlichen Dinge abgehandelt werden, wie z.B. die Entscheidungsgrundlagen für eine Software, wird doch nie eine konkrete Software behandelt. Solche Angaben würden schnell veralten im Gegensatz zu den Kriterien, die Software beurteilen zu können. Die Autorin bemüht sich auch, Internet-Quellen aufzuführen und zu besprechen, wo man sich in diesen Fragen up to date halten kann. Ein Buch, das in die Hände all jener gehört, für welche die Einführung einer Online-Auskunft in Frage kommt. Hermann Rösch führte in seinem Artikel zum Schluss lediglich einige Universitätsbibliotheken an, welche bereits eine Online-Auskunft eingeführt haben. Werden die öffentlichen Bibliotheken einen solchen Dienst nur in kooperativer Art und Weise über die Deutsche Internetbibliothek anbieten? Hoffentlich nicht, da die Einrichtung eines Virtual Reference Desk eine hervorragende Gelegenheit darstellt, das Image der Bibliothek als Informationsvermittlungsstelle nachhaltig zu stärken und jenen Benutzern einen Zugang zur Information zu ermöglichen, welche nicht in die Bibliothek kommen. Jedenfalls gibt dieses Buch die Grundlage, das Für und Wider eines solchen Dienstes abzuwägen und im Falle einer Einrichtung auch die Schulung der betroffenen Auskunftsbibliothekarinnen/-bibliothekare auf eine solide Basis zu stellen."
Rez. in BuB 56(2004) H.3: "Auskunfts- und Informationsdienst wird in den USA als unverzichtbare und wohl wichtigste bibliothekarische Tätigkeit betrachtet. Daher verwundert nicht, dass die Popularisierung des Internet Bibliothekare und Bibliotheken frühzeitig dazu veranlasst hat, ihre Auskunftsdienstleistungen im Web anzubieten. Dies geschah zunächst durch organisierte Auskunft per E-Mail, später per Webformular und vor allem seit 2000/2001 verstärkt per Chat. Als zusammenfassende Bezeichnung für diese Varianten wird meist der Begriff digital reference verwendet. In den USA, aber auch in Australien, Großbritannien oder Skandinavien schenkt man dem Thema Digital Reference schon seit mehreren Jahren größte Aufmerksamkeit. Die Zahl der bislang dazu publizierten Fachaufsätze lag Ende 2003 bereits weit über 600, jährlich im November findet seit 1999 die »Digital Reference Conference« statt, und mit DIG_REF sowie LiveReference existieren zwei Diskussionslisten, die sich ausschließlich mit Fragen bibliothekarischer Auskunft im Internet beschäftigen. Im vergangenen Jahr sind in den USA allein vier umfangreiche Monographien zu Digital Reference erschienen, darunter das hier zu besprechende Werk von Anne Lipow. ... Gegenwärtig deutet sich an, dass das Thema Digital Reference, Online-Auskunft oder Auskunft per Chat in deutschen Bibliotheken auf mehr Interesse stößt als in den vergangenen Jahren. Nachdem bislang vorwiegend (einige wenige) wissenschaftliche Bibliotheken ChatAuskunft anbieten, haben mehrere Öffentliche Bibliotheken, darunter die ZLB Berlin und die Stadtbücherei Frankfurt am Main, angekündigt, zukünftig auchAuskunftperChatanbieten zu wollen. Eine wichtige Rolle spielt in diesem Zusammenhang der weltweite Auskunftsverbund QuestionPoint, der von OCLC gemeinsam mit der Library of Congress betrieben wird. Sowohl denjenigen, die sich noch im Unklaren sind, als auch jenen, die entsprechende Planungen bereits beschlossen haben, kann der Band von Anne Lipow nur wärmstens empfohlen werden." (H. Rösch)
-
Hedden, H.: Indexing specialities : Web Sites (2007)
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- Footnote
- Rez. in: IWP 60(2009) H.4, S.245 (J. Fassbender): "Heather Heddens Buch über Website-Indexing gehört zur Indexing Specialties-Serie, die vom Information Today-Verlag in Zusammenarbeit mit der American Society of Indexers herausgegeben wird. Der Bereich Website-Indexing befasst sich mit der Index-Erstellung und -Pflege für Websites und Intranets - ähnlich zu Registern für Printpublikationen. Ein Website-Index hat oft die Bezeichnung Site Index oder A-Z Index und sollte zudem nicht mit Site Maps verwechselt werden. Das Buch füllt gerade auch hierzulande eine Riesenlücke aus: Nach Einschätzung des Deutschen Netzwerks der Indexer (DNI) ist das Wissensdefizit über Website-Indexing in der deutschen Web- und IT-Szene enorm. Die Autorin beginnt in diesem Sinne auch gleich mit zwei Kernaussagen des Buches: 1. Website-Indexing sei deshalb in der Web-Szene nicht so verbreitet, weil die Kenntnisse der Methoden zur Index-Erstellung fehlen und/oder die nötigen Tools unbekannt sind. 2. Ein guter Index stelle für viele Sites die effektivste Suchmethode dar - trotz der Konkurrenz zu Navigationsmenüs und Sucheingabe. Verdeutlicht werden sodann die Unterschiede zu Print-Registern, der bedeutendste betrifft die Locators (Fundstellen), die in der Regel keine Seitenangaben, sondern Links sind.
Ein Kapitel über HTML-Grundlagen ist für diejenigen Indexer gedacht, die sich in diesem Bereich bisher nicht oder wenig auskennen. Ein weiteres Kapitel verdeutlicht die HTML-Tags, die speziell für die Website-Index-Erstellung von Bedeutung sind. Die Erläuterungen zu Cascading Style Sheets (CSS) ist ausreichend, aber etwas knapp; hier wären einige CSS-Techniken für Fortgeschrittene von Interesse gewesen. Auf die Möglichkeiten von Konvertierungs-Tools (wie HTML/Prep), mit denen Dokumente ins HTML-Format umgewandelt werden können, sowie von Online Help Authoring Tools wird ebenfalls eingegangen. Sie bilden eine gute Ergänzung zu den indexspezifischen HTML-Erläuterungen. Das Thema XML ist bewusst ausgeschlossen worden, um sich vom Fokus des Buches nicht zu weit zu entfernen. Dennoch hätte man sich als Leser zumindest ein paar grundsätzliche Erläuterungen im Kontext zum Website-Indexing gewünscht. Ein Kapitel über Dedicated-IndexingSoftware behandelt deren Möglichkeiten einer Index-Erstellung für Websites. Die Autorin argumentiert überzeugend, dass die großen Vorteile dieser von Indexern weltweit am meisten eingesetzten Software deren mächtige Möglichkeiten zur Erstellung, Bearbeitung, Veränderung und Kontrolle von Index-Einträgen sind, was einer hohen Index-Qualität zugute kommt. Die HTML-Ausgabe-Optionen dieser Software-Art sind allerdings etwas eingeschränkter, so dass der Output oft einer Nachbearbeitung bedarf. Es folgen zwei Kapitel über spezielle Website-Indexing-Software. XRefHT (gesprochen: Shreft) ist eine Freeware, die von Prof. Timothy Craven (University of Western Ontario) entwickelt wurde. HTML Indexer ist eine kommerziell erhältliche Software. Detailliert erläutert werden, welche Elemente von Web-Seiten von den beiden Programmen für Index-Einträge berücksichtigt werden, wie Index-Einträge und Querverweise erstellt und bearbeitet und wie die Register aktualisiert werden können.
Zwei Kapitel behandeln die Vorgehensweise bei der Index-Erstellung sowie die vielfältigen Aspekte der Index-Gestaltung. Anhand vieler Beispiele werden die Besonderheiten, aber auch Parallelen zu Printregistern beleuchtet, z. B. bestehende und neu einzufügende Anker, Berücksichtigung verschiedener Seiten-Arten und -Formate, Umgang mit mehreren Locatorn pro Eintrag, Navigation innerhalb des Site Indexes. Das Schlusskapitel widmet sich den Business-Aspekten des Website-Indexing, auch aus Freelancer-Sicht. Erläutert werden z. B., welche Arten von Websites in Frage kommen und wie die Fortführung der Indexierung berücksichtigt wird. Der Index des Buches ist insgesamt von guter Qualität, wie man es von den Indexing-Büchern des Information Today-Verlages gewöhnt ist - ja sogar von exzellenter Qualität im Vergleich zu vielen unzureichenden Registern deutschsprachiger Fachbücher. Mit fünf Prozent Umfang im Verhältnis zur Anzahl der inhaltlichen Seiten hat der Index eine gute Standardlänge. Wesentliche Indexierungstechniken, wie Untereinträge, siehe- und siehe auch-Querverweise, vollständige Seitenbereichsangaben (d. h. ohne die wenig hilfreichen ff.-Angaben) kommen zum Einsatz. Einige Untereinträge tauchen allerdings nicht auch als Haupteintrag auf; so findet man z. B. "indexing rates" nur als Untereintrag des Haupteintrages "Business and index market". Die typographische und satztechnische Qualität des Registers ist ebenfalls gut, z. B. unterschiedliche Einrückungen von Untereinträgen und deren Zeilenumbrüchen. Insgesamt gesehen ist Indexing Specialties: Web Sites ein sehr empfehlenswertes Buch, das ein wichtiges (und bisher vernachlässigtes) Thema abdeckt."
-
Spinning the Semantic Web : bringing the World Wide Web to its full potential (2003)
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- Abstract
- As the World Wide Web continues to expand, it becomes increasingly difficult for users to obtain information efficiently. Because most search engines read format languages such as HTML or SGML, search results reflect formatting tags more than actual page content, which is expressed in natural language. Spinning the Semantic Web describes an exciting new type of hierarchy and standardization that will replace the current "Web of links" with a "Web of meaning." Using a flexible set of languages and tools, the Semantic Web will make all available information - display elements, metadata, services, images, and especially content - accessible. The result will be an immense repository of information accessible for a wide range of new applications. This first handbook for the Semantic Web covers, among other topics, software agents that can negotiate and collect information, markup languages that can tag many more types of information in a document, and knowledge systems that enable machines to read Web pages and determine their reliability. The truly interdisciplinary Semantic Web combines aspects of artificial intelligence, markup languages, natural language processing, information retrieval, knowledge representation, intelligent agents, and databases.
- Classification
- ST 205 Informatik / Monographien / Vernetzung, verteilte Systeme / Internet allgemein
- Date
- 29. 3.1996 18:16:49
- RVK
- ST 205 Informatik / Monographien / Vernetzung, verteilte Systeme / Internet allgemein
-
¬The Semantic Web : research and applications ; second European Semantic WebConference, ESWC 2005, Heraklion, Crete, Greece, May 29 - June 1, 2005 ; proceedings (2005)
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- LCSH
- Software engineering
- Subject
- Software engineering
-
Broughton, V.: Essential thesaurus construction (2006)
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- Abstract
- Many information professionals working in small units today fail to find the published tools for subject-based organization that are appropriate to their local needs, whether they are archivists, special librarians, information officers, or knowledge or content managers. Large established standards for document description and organization are too unwieldy, unnecessarily detailed, or too expensive to install and maintain. In other cases the available systems are insufficient for a specialist environment, or don't bring things together in a helpful way. A purpose built, in-house system would seem to be the answer, but too often the skills necessary to create one are lacking. This practical text examines the criteria relevant to the selection of a subject-management system, describes the characteristics of some common types of subject tool, and takes the novice step by step through the process of creating a system for a specialist environment. The methodology employed is a standard technique for the building of a thesaurus that incidentally creates a compatible classification or taxonomy, both of which may be used in a variety of ways for document or information management. Key areas covered are: What is a thesaurus? Tools for subject access and retrieval; what a thesaurus is used for? Why use a thesaurus? Examples of thesauri; the structure of a thesaurus; thesaural relationships; practical thesaurus construction; the vocabulary of the thesaurus; building the systematic structure; conversion to alphabetic format; forms of entry in the thesaurus; maintaining the thesaurus; thesaurus software; and; the wider environment. Essential for the practising information professional, this guide is also valuable for students of library and information science.
- Date
- 23. 6.2007 12:15:56
- Footnote
- Rez. in: Mitt. VÖB 60(2007) H.1, S.98-101 (O. Oberhauser): "Die Autorin von Essential thesaurus construction (and essential taxonomy construction, so der implizite Untertitel, vgl. S. 1) ist durch ihre Lehrtätigkeit an der bekannten School of Library, Archive and Information Studies des University College London und durch ihre bisherigen Publikationen auf den Gebieten (Facetten-)Klassifikation und Thesaurus fachlich einschlägig ausgewiesen. Nach Essential classification liegt nun ihr Thesaurus-Lehrbuch vor, mit rund 200 Seiten Text und knapp 100 Seiten Anhang ein handliches Werk, das seine Genese zum Grossteil dem Lehrbetrieb verdankt, wie auch dem kurzen Einleitungskapitel zu entnehmen ist. Das Buch ist der Schule von Jean Aitchison et al. verpflichtet und wendet sich an "the indexer" im weitesten Sinn, d.h. an alle Personen, die ein strukturiertes, kontrolliertes Fachvokabular für die Zwecke der sachlichen Erschliessung und Suche erstellen wollen bzw. müssen. Es möchte dieser Zielgruppe das nötige methodische Rüstzeug für eine solche Aufgabe vermitteln, was einschliesslich der Einleitung und der Schlussbemerkungen in zwanzig Kapiteln geschieht - eine ansprechende Strukturierung, die ein wohldosiertes Durcharbeiten möglich macht. Zu letzterem tragen auch die von der Autorin immer wieder gestellten Übungsaufgaben bei (Lösungen jeweils am Kapitelende). Zu Beginn der Darstellung wird der "information retrieval thesaurus" von dem (zumindest im angelsächsischen Raum) weit öfter mit dem Thesaurusbegriff assoziierten "reference thesaurus" abgegrenzt, einem nach begrifflicher Ähnlichkeit angeordneten Synonymenwörterbuch, das gerne als Mittel zur stilistischen Verbesserung beim Abfassen von (wissenschaftlichen) Arbeiten verwendet wird. Ohne noch ins Detail zu gehen, werden optische Erscheinungsform und Anwendungsgebiete von Thesauren vorgestellt, der Thesaurus als postkoordinierte Indexierungssprache erläutert und seine Nähe zu facettierten Klassifikationssystemen erwähnt. In der Folge stellt Broughton die systematisch organisierten Systeme (Klassifikation/ Taxonomie, Begriffs-/Themendiagramme, Ontologien) den alphabetisch angeordneten, wortbasierten (Schlagwortlisten, thesaurusartige Schlagwortsysteme und Thesauren im eigentlichen Sinn) gegenüber, was dem Leser weitere Einordnungshilfen schafft. Die Anwendungsmöglichkeiten von Thesauren als Mittel der Erschliessung (auch als Quelle für Metadatenangaben bei elektronischen bzw. Web-Dokumenten) und der Recherche (Suchformulierung, Anfrageerweiterung, Browsing und Navigieren) kommen ebenso zur Sprache wie die bei der Verwendung natürlichsprachiger Indexierungssysteme auftretenden Probleme. Mit Beispielen wird ausdrücklich auf die mehr oder weniger starke fachliche Spezialisierung der meisten dieser Vokabularien hingewiesen, wobei auch Informationsquellen über Thesauren (z.B. www.taxonomywarehouse.com) sowie Thesauren für nicht-textuelle Ressourcen kurz angerissen werden.
In den stärker ins Detail gehenden Kapiteln weist Broughton zunächst auf die Bedeutung des systematischen Teils eines Thesaurus neben dem alphabetischen Teil hin und erläutert dann die Elemente des letzteren, wobei neben den gängigen Thesaurusrelationen auch die Option der Ausstattung der Einträge mit Notationen eines Klassifikationssystems erwähnt wird. Die Thesaurusrelationen selbst werden später noch in einem weiteren Kapitel ausführlicher diskutiert, wobei etwa auch die polyhierarchische Beziehung thematisiert wird. Zwei Kapitel zur Vokabularkontrolle führen in Aspekte wie Behandlung von Synonymen, Vermeidung von Mehrdeutigkeit, Wahl der bevorzugten Terme sowie die Formen von Thesauruseinträgen ein (grammatische Form, Schreibweise, Zeichenvorrat, Singular/Plural, Komposita bzw. deren Zerlegung usw.). Insgesamt acht Kapitel - in der Abfolge mit den bisher erwähnten Abschnitten didaktisch geschickt vermischt - stehen unter dem Motto "Building a thesaurus". Kurz zusammengefasst, geht es dabei um folgende Tätigkeiten und Prozesse: - Sammlung des Vokabulars unter Nutzung entsprechender Quellen; - Termextraktion aus den Titeln von Dokumenten und Probleme hiebei; - Analyse des Vokabulars (Facettenmethode); - Einbau einer internen Struktur (Facetten und Sub-Facetten, Anordnung der Terme); - Erstellung einer hierarchischen Struktur und deren Repräsentation; - Zusammengesetzte Themen bzw. Begriffe (Facettenanordnung: filing order vs. citation order); - Konvertierung der taxonomischen Anordnung in ein alphabetisches Format (Auswahl der Vorzugsbegriffe, Identifizieren hierarchischer Beziehungen, verwandter Begriffe usw.); - Erzeugen der endgültigen Thesaurus-Einträge.
Diese Abschnitte sind verständlich geschrieben und trotz der mitunter gar nicht so einfachen Thematik auch für Einsteiger geeignet. Vorteilhaft ist sicherlich, dass die Autorin die Thesauruserstellung konsequent anhand eines einzelnen thematischen Beispiels demonstriert und dafür das Gebiet "animal welfare" gewählt hat, wohl nicht zuletzt auch deshalb, da die hier auftretenden Facetten und Beziehungen ohne allzu tiefgreifende fachwissenschaftliche Kenntnisse für die meisten Leser nachvollziehbar sind. Das methodische Gerüst der Facettenanalyse wird hier deutlich stärker betont als etwa in der (spärlichen) deutschsprachigen Thesaurusliteratur. Diese Vorgangsweise soll neben der Ordnungsbildung auch dazu verhelfen, die Zahl der Deskriptoren überschaubar zu halten und weniger auf komplexe (präkombinierte) Deskriptoren als auf postkoordinierte Indexierung zu setzen. Dafür wird im übrigen das als Verfeinerung der bekannten Ranganathanschen PMEST-Formel geltende Schema der 13 "fundamental categories" der UK Classification Research Group (CRG) vorgeschlagen bzw. in dem Beispiel verwendet (Thing / Kind / Part / Property; Material / Process / Operation; Patient / Product / By-product / Agent; Space; Time). Als "minor criticism" sei erwähnt, dass Broughton in ihrem Demonstrationsbeispiel als Notation für die erarbeitete Ordnung eine m.E. schwer lesbare Buchstabenfolge verwendet, obwohl sie zugesteht (S. 165), dass ein Zifferncode vielfach als einfacher handhabbar empfunden wird.
In einem abschliessenden Kapitel geht das Buch auf Thesauruspflege und -verwaltung ein, wobei auch das Thema "Thesaurussoftware" angerissen wird - letzteres vielleicht ein wenig zu kurz. Erst hier mag manchem unbefangenen Leser bewusst werden, dass die in den vorhergehenden Kapiteln dargestellte Methodik eigentlich ohne den Einsatz dezidierter Software besprochen wurde, ja vielleicht auch so besprochen werden musste, um ein entsprechendes Verständnis herzustellen. In der nachfolgenden zweiseitigen Conclusio wird erwähnt, dass die britische Norm Structured Vocabularies for Information Retrieval (BS 8723) vor einer Neufassung stehe - was den Rezensenten darauf hinzuweisen gemahnt, dass sich dieses Buch natürlich ausschliesslich auf den anglo-amerikanischen Sprachraum und die dort geltenden Thesaurus-Gepflogenheiten bezieht. Der relativ umfangreiche Anhang beinhaltet ausser Materialie zum erwähnten Demonstrationsbeispiel auch ein nützliches Glossarium sowie ein professionell gefertigtes Sachregister. Literaturhinweise werden - in sparsamer Dosierung - jeweils am Ende der einzelnen Kapitel gegeben, sodass sich die "Bibliography" am Ende des Buches auf einige Normen und zwei Standardwerke beschränken kann. Realistisch betrachtet, darf vermutlich nicht davon ausgegangen werden, dass Leser, die dieses Buch durchgearbeitet haben, sogleich in der Lage sein werden, eigenständig einen Thesaurus zu erstellen. Ein Lehrbuch allein kann weder einen Kurs noch die praktische Erfahrung ersetzen, die für eine solche Tätigkeit vonnöten sind. Ich kann mir aber gut vorstellen, dass die Kenntnis der in diesem Buch vermittelten Inhalte sehr wohl in die Lage versetzt, in einem Team, das einen Thesaurus erstellen soll, kompetent mitzuarbeiten, mit den Konzepten und Fachtermini zurechtzukommen und selbst konstruktive Beiträge zu leisten. Ausserdem erscheint mir das Werk hervorragend als Begleitmaterial zu einer Lehrveranstaltung geeignet - oder auch als Grundlage für die Planung einer solchen. Ein britischer Einführungstext eben, im besten Sinne."
- Theme
- Konzeption und Anwendung des Prinzips Thesaurus
-
International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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- Date
- 25. 3.2003 13:22:23
-
Advances in librarianship (2000)
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- Issue
- Vol.23.
- Signature
- 78 BAHH 1089-23
-
Farkas, M.G.: Social software in libraries : building collaboration, communication, and community online (2007)
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- Content
- Inhalt: What is social software? -- Blogs -- Blogs in libraries : practical applications -- RSS -- Wikis -- Online communities -- Social networking -- Social bookmarking and collaborative filtering -- Tools for synchronous online reference -- The mobile revolution -- Podcasting -- Screencasting and vodcasting -- Gaming -- What will work @ your library -- Keeping up : a primer -- Future trends in social software.
- RSWK
- Bibliothek / Soziale Software
Soziale Software / Bibliothek
- Subject
- Bibliothek / Soziale Software
Soziale Software / Bibliothek
-
Semantic Web services challenge : results from the first year (2009)
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- Abstract
- Service-Oriented Computing is one of the most promising software engineering trends for future distributed systems. Currently there are many different approaches to semantic web service descriptions and many frameworks built around them. Yet a common understanding, evaluation scheme, and test bed to compare and classify these frameworks in terms of their abilities and shortcomings, is still missing. "Semantic Web Services Challenge" is an edited volume that develops this common understanding of the various technologies intended to facilitate the automation of mediation, choreography and discovery for Web Services using semantic annotations. "Semantic Web Services Challenge" is designed for a professional audience composed of practitioners and researchers in industry. Professionals can use this book to evaluate SWS technology for their potential practical use. The book is also suitable for advanced-level students in computer science.
- Date
- 13.12.2008 11:34:29
-
Software for Indexing (2003)
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- Footnote
- Rez. in: Knowledge organization 30(2003) no.2, S.115-116 (C. Jacobs): "This collection of articles by indexing practitioners, software designers and vendors is divided into five sections: Dedicated Software, Embedded Software, Online and Web Indexing Software, Database and Image Software, and Voice-activated, Automatic, and Machine-aided Software. This diversity is its strength. Part 1 is introduced by two chapters an choosing dedicated software, highlighting the issues involved and providing tips an evaluating requirements. The second chapter includes a fourteen page chart that analyzes the attributes of Authex Plus, three versions of CINDEX 1.5, MACREX 7, two versions of SKY Index (5.1 and 6.0) and wINDEX. The lasting value in this chart is its utility in making the prospective user aware of the various attributes/capabilities that are possible and that should be considered. The following chapters consist of 16 testimonials for these software packages, completed by a final chapter an specialized/customized software. The point is made that if a particular software function could increase your efficiency, it can probably be created. The chapters in Part 2, Embedded Software, go into a great deal more detail about how the programs work, and are less reviews than illustrations of functionality. Perhaps this is because they are not really stand-alones, but are functions within, or add-ons used with larger word processing or publishing programs. The software considered are Microsoft Word, FrameMaker, PageMaker, IndexTension 3.1.5 that is used with QuarkXPress, and Index Tools Professional and IXgen that are used with FrameMaker. The advantages and disadvantages of embedded indexing are made very clear, but the actual illustrations are difficult to follow if one has not worked at all with embedded software. Nonetheless, the section is valuable as it highlights issues and provides pointers an solutions to embedded indexing problems.
Part 3, Online and Web Indexing Software, opens with a chapter in which the functionalities of HTML/Prep, HTML Indexer, and RoboHELP HTML Edition are compared. The following three chapters look at them individually. This section helps clarify the basic types of non-database web indexing - that used for back-of-the-book style indexes, and that used for online help indexes. The first chapter of Part 4, Database and image software, begins with a good discussion of what database indexing is, but falls to carry through with any listing of general characteristics, problems and attributes that should be considered when choosing database indexing software. It does include the results of an informal survey an the Yahoogroups database indexing site, as well as three short Gase studies an database indexing projects. The survey provides interesting information about freelancing, but it is not very useful if you are trying to gather information about different software. For example, the most common type of software used by those surveyed turns out to be word-processing software. This seems an odd/awkward choice, and it would have been helpful to know how and why the non-specialized software is being used. The survey serves as a snapshot of a particular segment of database indexing practice, but is not helpful if you are thinking about purchasing, adapting, or commissioning software. The three case studies give an idea of the complexity of database indexing and there is a helpful bibliography.
A chapter an image indexing starts with a useful discussion of the elements of bibliographic description needed for visual materials and of the variations in the functioning and naming of functions in different software packaltes. Sample features are discussed in light of four different software systems: MAVIS, Convera Screening Room, CONTENTdm, and Virage speech and pattern recognition programs. The chapter concludes with an overview of what one has to consider when choosing a system. The last chapter in this section is an oddball one an creating a back-ofthe-book index using Microsoft Excel. The author warns: "It is not pretty, and it is not recommended" (p.209). A curiosity, but it should have been included as a counterpoint in the first part, not as part of the database indexing section. The final section begins with an excellent article an voice recognition software (Dragon Naturally Speaking Preferred), followed by a look at "automatic indexing" through a critique of Sonar Bookends Automatic Indexing Generator. The final two chapters deal with Data Harmony's Machine Aided Indexer; one of them refers specifically to a news content indexing system. In terms of scope, this reviewer would have liked to see thesaurus management software included since thesaurus management and the integration of thesauri with database indexing software are common and time-consuming concerns. There are also a few editorial glitches, such as the placement of the oddball article and inconsistent uses of fonts and caps (eg: VIRAGE and Virage), but achieving consistency with this many authors is, indeed, a difficult task. More serious is the fact that the index is inconsistent. It reads as if authors submitted their own keywords which were then harmonized, so that the level of indexing varies by chapter. For example, there is an entry for "controlled vocabulary" (p.265) (singular) with one locator, no cross-references. There is an entry for "thesaurus software" (p.274) with two locators, plus a separate one for "Thesaurus Master" (p.274) with three locators. There are also references to thesauri/ controlled vocabularies/taxonomies that are not mentioned in the index (e.g., the section Thesaurus management an p.204). This is sad. All too often indexing texts have poor indexes, I suppose because we are as prone to having to work under time pressures as the rest of the authors and editors in the world. But a good index that meets basic criteria should be a highlight in any book related to indexing. Overall this is a useful, if uneven, collection of articles written over the past few years. Because of the great variation between articles both in subject and in approach, there is something for everyone. The collection will be interesting to anyone who wants to be aware of how indexing software works and what it can do. I also definitely recommend it for information science teaching collections since the explanations of the software carry implicit in them descriptions of how the indexing process itself is approached. However, the book's utility as a guide to purchasing choices is limited because of the unevenness; the vendor-written articles and testimonials are interesting and can certainly be helpful, but there are not nearly enough objective reviews. This is not a straight listing and comparison of software packaltes, but it deserves wide circulation since it presents an overall picture of the state of indexing software used by freelancers."
-
Information science in transition (2009)
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- Abstract
- Are we at a turning point in digital information? The expansion of the internet was unprecedented; search engines dealt with it in the only way possible - scan as much as they could and throw it all into an inverted index. But now search engines are beginning to experiment with deep web searching and attention to taxonomies, and the semantic web is demonstrating how much more can be done with a computer if you give it knowledge. What does this mean for the skills and focus of the information science (or sciences) community? Should information designers and information managers work more closely to create computer based information systems for more effective retrieval? Will information science become part of computer science and does the rise of the term informatics demonstrate the convergence of information science and information technology - a convergence that must surely develop in the years to come? Issues and questions such as these are reflected in this monograph, a collection of essays written by some of the most pre-eminent contributors to the discipline. These peer reviewed perspectives capture insights into advances in, and facets of, information science, a profession in transition. With an introduction from Jack Meadows the key papers are: Meeting the challenge, by Brian Vickery; The developing foundations of information science, by David Bawden; The last 50 years of knowledge organization, by Stella G Dextre Clarke; On the history of evaluation in IR, by Stephen Robertson; The information user, by Tom Wilson A; The sociological turn in information science, by Blaise Cronin; From chemical documentation to chemoinformatics, by Peter Willett; Health informatics, by Peter A Bath; Social informatics and sociotechnical research, by Elisabeth Davenport; The evolution of visual information retrieval, by Peter Enser; Information policies, by Elizabeth Orna; Disparity in professional qualifications and progress in information handling, by Barry Mahon; Electronic scholarly publishing and open access, by Charles Oppenheim; Social software: fun and games, or business tools? by Wendy A Warr; and, Bibliometrics to webometrics, by Mike Thelwall. This monograph previously appeared as a special issue of the "Journal of Information Science", published by Sage. Reproduced here as a monograph, this important collection of perspectives on a skill set in transition from a prestigious line-up of authors will now be available to information studies students worldwide and to all those working in the information science field.
- Content
- Inhalt: Fifty years of UK research in information science - Jack Meadows / Smoother pebbles and the shoulders of giants: the developing foundations of information science - David Bawden / The last 50 years of knowledge organization: a journey through my personal archives - Stella G. Dextre Clarke / On the history of evaluation in IR - Stephen Robertson / The information user: past, present and future - Tom Wilson / The sociological turn in information science - Blaise Cronin / From chemical documentation to chemoinformatics: 50 years of chemical information science - Peter Willett / Health informatics: current issues and challenges - Peter A. Bath / Social informatics and sociotechnical research - a view from the UK - Elisabeth Davenport / The evolution of visual information retrieval - Peter Enser / Information policies: yesterday, today, tomorrow - Elizabeth Orna / The disparity in professional qualifications and progress in information handling: a European perspective - Barry Mahon / Electronic scholarly publishing and Open Access - Charles Oppenheim / Social software: fun and games, or business tools ? - Wendy A. Warr / Bibliometrics to webometrics - Mike Thelwall / How I learned to love the Brits - Eugene Garfield
- Date
- 22. 2.2013 11:35:35
- Footnote
- Rez. in: Mitt VÖB 62(2009) H.3, S.95-99 (O. Oberhauser): "Dieser ansehnliche Band versammelt 16 Beiträge und zwei Editorials, die bereits 2008 als Sonderheft des Journal of Information Science erschienen sind - damals aus Anlass des 50. Jahrestages der Gründung des seit 2002 nicht mehr selbständig existierenden Institute of Information Scientists (IIS). Allgemein gesprochen, reflektieren die Aufsätze den Stand der Informationswissenschaft (IW) damals, heute und im Verlauf dieser 50 Jahre, mit Schwerpunkt auf den Entwicklungen im Vereinigten Königreich. Bei den Autoren der Beiträge handelt es sich um etablierte und namhafte Vertreter der britischen Informationswissenschaft und -praxis - die einzige Ausnahme ist Eugene Garfield (USA), der den Band mit persönlichen Reminiszenzen beschließt. Mit der nunmehrigen Neuauflage dieser Kollektion als Hardcover-Publikation wollten Herausgeber und Verlag vor allem einen weiteren Leserkreis erreichen, aber auch den Bibliotheken, die die erwähnte Zeitschrift im Bestand haben, die Möglichkeit geben, das Werk zusätzlich als Monographie zur Aufstellung zu bringen. . . . Bleibt die Frage, ob eine neuerliche Publikation als Buch gerechtfertigt ist. Inhaltlich besticht der Band ohne jeden Zweifel. Jeder, der sich für Informationswissenschaft interessiert, wird von den hier vorzufindenden Texten profitieren. Und: Natürlich ist es praktisch, eine gediegene Buchpublikation in Händen zu halten, die in vielen Bibliotheken - im Gegensatz zum Zeitschriftenband - auch ausgeliehen werden kann. Alles andere ist eigentlich nur eine Frage des Budgets." Weitere Rez. in IWP 61(2010) H.2, S.148 (L. Weisel); JASIST 61(2010) no.7, S.1505 (M. Buckland); KO 38(2011) no.2, S.171-173 (P. Matthews): "Armed then with tools and techniques often applied to the structural analysis of other scientific fields, this volume frequently sees researchers turning this lens on themselves and ranges in tone from the playfully reflexive to the (parentally?) overprotective. What is in fact revealed is a rather disparate collection of research areas, all making a valuable contribution to our understanding of the nature of information. As is perhaps the tendency with overzealous lumpers (see http://en.wikipedia.org/wiki/Lumpers_and_splitters), some attempts to bring these areas together seem a little forced. The splitters help draw attention to quite distinct specialisms, IS's debts to other fields, and the ambition of some emerging subfields to take up intellectual mantles established elsewhere. In the end, the multidisciplinary nature of information science shines through. With regard to future directions, the subsumption of IS into computer science is regarded as in many ways inevitable, although there is consensus that the distinct infocentric philosophy and outlook which has evolved within IS is something to be retained." Weitere Rez. in: KO 39(2012) no.6, S.463-465 (P. Matthews)
- RSWK
- Informations- und Dokumentationswissenschaft / Aufsatzsammlung
- Subject
- Informations- und Dokumentationswissenschaft / Aufsatzsammlung
-
Heckner, M.: Tagging, rating, posting : studying forms of user contribution for web-based information management and information retrieval (2009)
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- Abstract
- Die Entstehung von Social Software ermöglicht es Nutzern, in großem Umfang im Netz zu publizieren. Bisher liegen aber nur wenige empirische Befunde zu funktionalen Eigenschaften sowie Qualitätsaspekten von Nutzerbeiträgen im Kontext von Informationsmanagement und Information Retrieval vor. Diese Arbeit diskutiert grundlegende Partizipationsformen, präsentiert empirische Studien über Social Tagging, Blogbeiträge sowie Relevanzbeurteilungen und entwickelt Design und Implementierung einer "sozialen" Informationsarchitektur für ein partizipatives Onlinehilfesystem.
- Classification
- AN 96800 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Informationswissenschaft / Informationsvermittlung, Informationsplanung / Bewertung, Effizienz, Qualität
- RSWK
- World Wide Web 2.0 / Benutzer / Online-Publizieren / Information Retrieval / Soziale Software / Hilfesystem
- RVK
- AN 96800 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Informationswissenschaft / Informationsvermittlung, Informationsplanung / Bewertung, Effizienz, Qualität
- Subject
- World Wide Web 2.0 / Benutzer / Online-Publizieren / Information Retrieval / Soziale Software / Hilfesystem
-
Devedzic, V.: Semantic Web and education (2006)
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- Abstract
- The first section of "Semantic Web and Education" surveys the basic aspects and features of the Semantic Web. After this basic review, the book turns its focus to its primary topic of how Semantic Web developments can be used to build attractive and more successful education applications. The book analytically discusses the technical areas of architecture, metadata, learning objects, software engineering trends, and more. Integrated with these technical topics are the examinations of learning-oriented topics such as learner modeling, collaborative learning, learning management, learning communities, ontological engineering of web-based learning, and related topics. The result is a thorough and highly useful presentation on the confluence of the technical aspects of the Semantic Web and the field of Education or the art of teaching. The book will be of considerable interest to researchers and students in the fields Information Systems, Computer Science, and Education.
-
Furrie, B.; Data Base Development Department of The Follett Software Company: Understanding MARC Bibliographic : Machine-readable cataloging (2000)
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- Footnote
- Vgl. auch unter: http://lcweb.loc.gov/marc/umb/. - Understanding MARC: Bibliographic was a copyrighted work originally published by the Follett Software Co. in 1988 (second edition, 1989, third edition, 1990, fourth edition, 1994, fifth edition, 1998)
-
Janes, J.: Introduction to reference work in the digital age. (2003)
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- Date
- 22.10.2005 19:23:21
- Footnote
- Rez. in: JASIST 56(2005) no.11, S.1237-1238 (E. Yakel): "This book provides the profession with a cogent, thorough, and thoughtful introduction to digital reference. Janes not only provides the breadth of coverage expected in an introduction, but also depth into this important topic. Janes' approach is managerial or administrative, providing guidelines for reference work that can be applied in different settings. Janes creates a decision-making framework to help reference librarians make decisions concerning how, to what extent, and in what cases digital reference services will be delivered. In this way, Janes avoids dictating a "one-size-fits-all" model. This approach is the major strength of the book. Library administrators and heads of reference services will find the administrative approach welcome by helping them think through which digital reference policies and methods will best target core constituencies and their institutional environments. However, the book deserves a broader audience as professors will find that the book fits nicely in a general reference course. For all readers, the book is readable and engaging and also challenging and questioning. The book begins with a history of reference work, nicely positioning digital reference in this tradition and noting the changes wrought by the digital age. By doing this, the author establishes both continuity and change in reference work as well as the values surrounding this activity. These values are largely those from the library community and Support people's access to information as well as activities that support the use of information. Janes closes this chapter by noting that the continuing changes in demographics, technology, and connectivity will impact reference work in ways that are not yet imaginable. This introduction sets the tone for the rest of the book. Janes defines digital reference service as "the use of digital technologies and resources to provide direct, professional assistance to people who are seeking information, wherever and whenever they need it" (p. 29). This definition covers a lot of ground. Examples include everything from a public library answering email queries to commercial ask-an-expert services. While the primary audience is librarians, Janes continually reminds readers that many others perform reference activities an the World Wide Web. Furthermore, he cautions readers that there are larger forces shaping this activity in the world that need to acknowledged. In building a framework for decision-making, Janes outlines the types of digital reference service. This discussion covers the communieations modes, such as e-mail, chat, Web forms, etc. It also analyzes the modalities by which reference service is delivered: synchronous/ asynchronous. Using these two dimensions (communication method and synchronous/asynchronous), Janes presents the variety of contexts in which digital reference can take place and then outlines the strengths and weaknesses of each of these. This translates into a decision-making framework by which readers analyze their particular setting and then select the modes and modalities that world be most effective. This is a powerful device and demonstrates the many options (and perhaps also the obstacles) for providing digital reference service.
The discussion of modes for digital reference world be incomplete without focusing an the technologies that support this activity. E-mail, Web forms, chat, instant messaging, and videoconferencing, as well as the call center based software, are now being adapted for use in libraries. The book discusses the technologies currently available and an the horizon to support digital reference services. While these sections of the book may not age well, they will provide us with a historical glimpse of the nascent development of such tools and how they were used at the beginning of the digital reference age. True to the emphasis an decision-making, the chapter an technology includes a list of functions that reference librarians world want in software to support digital reference. While no current applications have all of these features, this list provides librarians with some ideas concerning possible features that can be prioritized to aid in a selection process. Despite the emphasis an technology, Janes contextualizes this discussion with several significant issues relating to its implementation. These include everything from infrastructure, collaborative service standards, service design, user authentication, and user expectations. The sections an collaborative service models and service design are particularly interesting since they are both in their infancy. Readers wanting an answer or the "best" design of either institutional or collaborative digital reference service will be disappointed. However, raising these considerations is important and Janes points out how crucial these issues will be as online reference service matures. User authentication in the context of reference service is especially tricky since tensions can emerge between license agreements and the range of people who may or may not be covered by these contracts querying reference librarians. Finally, no discussion of digital reference is complete without a discussion of the possibility of 24/7 reference service and the ensuing user expectations. While Janes has no answers to the dilemmas these raise, he does alert libraries providing digital reference services to some of the realities. One is that libraries will get a broader range of questions, which could impact staff time, collection development to support these questions, and necessitate either a confirmation of priorities or a reprioritization of activities. Another reality is that the users of digital reference services may never have partaken of their services before. In fact, for libraries funded to serve a particular constituency (public libraries, academic libraries) this influx of users raises questions about levels of service, funding, and policy. Finally, in keeping with the underlying theme of values that pervades the book, Janes points out the deeper issues related to technology such as increasing ability to track users an the web. While he realizes that anonymous information about those who ask reference questions world provide reference librarians with a great deal of information to hone services and better serve constituencies, he is well aware of the dangers involved in collectiog patron information in electronic form.
