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  1. Hancock-Beaulieu, M.: ¬Les catalogues en ligne juges par les utilisateurs (1991) 0.00
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    Abstract
    Briefly reviews research on users and online catalogues, focusing on the different data gathering methodologies. OLIVE, an enhanced facility for logging transactions and introducing online questionnaires as a front end to a personal computer, was used to examine user intentions, search formulations and success ratings on several commercial systems. Describes a third generation system, OKAPI, which addresses some of the issues raised by the user feedback
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