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Dijk, J.v.: Foundation, de basis voor een successvolle klantenbenadering : nieuw catalogusconcept op basis van wensprofielen (1995)
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Bergen, C. van; Mastenbroek, O.: Wat wil de gebruiker? : onderwerpsontsluiting bij de Universiteitsbibliotheek Utrecht (1995)
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Verwer, R.: Waar is W.F. Hermans? : het bedrog van de OPC (1996)
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Riesthuis, G.J.A.; Stuurman, P.: Tendenzen in de onderwerpsontsluiting : T.4: Onderwerpsontsluiting en on-line catalogi (1990)
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