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Abstract

Does contemporary Internet technology strengthen civic engagement and democratic practice? The recent surge in online community participation has become a cultural phenomenon enmeshed in ongoing debates about the health of American civil society. But observations about online communities often concentrate on ascertaining the true nature of community and democracy, typically rehearsing familiar communitarian and liberal perspectives. This book seeks to understand the technology on its own terms, focusing on how the technological and organizational configurations of online communities frame our contemporary beliefs and assumptions about community and the individual. It analyzes key structural features of thirty award-winning online community websites to show that while the values of individual autonomy, egalitarianism, and freedom of speech dominate the discursive content of these communities, the practical realities of online life are clearly marked by exclusivity and the demands of commercialization and corporate surveillance. Promises of social empowerment are framed within consumer and therapeutic frameworks that undermine their democratic efficacy. As a result, online communities fail to revolutionize the civic landscape because they create cultures of membership that epitomize the commodification of community and public life altogether.

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Footnote

Rez. in: Publishers Weekly. May 2007: "In a high-minded twist on the Internet-has-changed-everything book, Weinberger (Small Pieces Loosely Joined) joins the ranks of social thinkers striving to construct new theories around the success of Google and Wikipedia. Organization or, rather, lack of it, is the key: the author insists that "we have to get rid of the idea that there's a best way of organizing the world." Building on his earlier works' discussions of the Internet-driven shift in power to users and consumers, Weinberger notes that "our homespun ways of maintaining order are going to break-they're already breaking-in the digital world." Today's avalanche of fresh information, Weinberger writes, requires relinquishing control of how we organize pretty much everything; he envisions an ever-changing array of "useful, powerful and beautiful ways to make sense of our world." Perhaps carried away by his thesis, the author gets into extended riffs on topics like the history of classification and the Dewey Decimal System. At the point where readers may want to turn his musings into strategies for living or doing business, he serves up intriguing but not exactly helpful epigrams about "the third order of order" and "useful miscellaneousness." But the book's call to embrace complexity will influence thinking about "the newly miscellanized world.""