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Daconta, M.C.; Oberst, L.J.; Smith, K.T.: ¬The Semantic Web : A guide to the future of XML, Web services and knowledge management (2003) 0.07

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Date: 22. 5.2007 10:37:38

Knowledge management in practice : connections and context. (2008) 0.01

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Classification: 658.4/038 22
Date: 22. 3.2009 18:43:51
DDC: 658.4/038 22

Liebowitz, J.: What they didn't tell you about knowledge management (2006) 0.01
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Abstract

There are a myriad of books that have been published on knowledge management. However, very few of these books give the practical know-how of what truly is needed in the information professional/manager's mind, such as: how to make the decision whether knowledge management is right for you; how to explain the pros and cons of the various knowledge management alternatives/solutions; how to determine which knowledge management solution, if any, is the best fit with your organizational culture; how to explain the way to show the expected value-added benefits of using knowledge management; and how to discuss lessons learned in applying knowledge management (i.e. how others have utilized KM techniques for enhanced decision making). This applied and concise guide - based on the author's many years of experience - addresses these areas and includes helpful tools developed by the author, such as knowledge audit instruments, knowledge access and sharing surveys, and techniques for determining knowledge management success.

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