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Buckland, M.: Redesigning library services : a manifesto (1992) 0.01

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Date: 27. 7.2002 18:38:26

Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998) 0.01

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Date: 26. 7.2002 20:18:02
Signature: 77 BCNM 109 (2) +18

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