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Schwarz, W.: ¬Das Fach 'Auskunftsdienst' in der Ausbildung des gehobenen Bibliotheksdienstes (1995)
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Hoffmann, B.: Professionalität für kundenorientierte Dienstleistungen : Bibliographie, Auskunft und Informationsvermittlung in der bibliothekarischen Ausbildung (1994)
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Furlong, K.; Roberts, F.D.: If you teach it, will they learn? : Information literacy and reference services in a college library (1998)
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- Source
- Computers in libraries. 18(1998) no.5, S.22-25