Search (10 results, page 1 of 1)

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Abstract

Reports results of a survey, conducted by the State University of New York and Albany Library, to investigate the effects of gender, college status and prior Internet experience on the use of Internet resources. The subjects were 96 randomly selected users using the library's Internet terminals during the first 2 months of 1995. The majority of users were found to share the following characteristics: male undergraduates affiliated with the social sciences; and novice users who have less than 6 months experience. Respondents felt strongly that the Internet is useful, and has been an important resource for their research and assignment. Users have high expectations of searching capabilities, while they feel neutral or disappointed with browsing. Results indicate that libraries should provide access to the Internet and suggest that libraries should take the lead in developing searchable indexes and making databases better organized for the ease and effectiveness of browsing

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Abstract

Reports a study of 40 audiotaped reference interactions between librarians and public library users. Analyzes the data to identify patterns of interaction, with a focus on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by the users and the effect of these factors for the outcome of the interaction. Compares the results with studies of public library user behaviour in unassisted online catalogue searches. Users' initial query formulations are similar in the 2 situations. In the mediated searches, ambiguities are resolved and users' information needs are determined while interacting with the material on the shelf. Replication of this functionality in the online catalogue's interaction with the user would solve many problems in unassisted end user searches

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Abstract

Reports of a study in a Chilean university library, comparing 100 users of online databases and CD-ROMs with 100 users of non-computerized bibliographical resources. Results showed that users tended to be teachers / researchers, and potential users were postgraduate students. Comparison of search results showed online searching improved results and saved time. The chief reasons for non-use were ignorance of the service and use of own personal computer. The study indicated the need to review policy on database acquisition and improve promotion of the service. In general, librarians should motivate greater use of online searching by providing skilled intermediary services to maximize uptake

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Abstract

Reports results of a questionnaire survey, the main purpose of which was to study and understand library users' perceptions of reference librarians' body language and its influence on the users' satisfaction of the reference interviews. The aim was to improve the overall quality of reference services. The study was undertaken in the National Yang-Ming University Library and involved 162 data samples. Describes the statistical methods used and the content analysis applied to the analysis of the data. Findings indicate that users prefer librarians' to adopt an approachable mode: arms relaxed; frequent eye contact; greeting users with a smile; hands unoccupied, and with appropriate hand gestures. Contrarily, preoccupation mode: with arms crossed; frowning; and hands busy with work; conveys an unfriendly message to library users. Concludes that the findings could be a valuable tool for reference librarians to develop their interviewing techniques in terms of body language and so improve the quality of referecne services

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Abstract

Reports results of the Information Access Project, funded by King's College London and the British Library, Research and Development Department, set up to examine the effects of information technology, the electronic library and the Internet on the information seeking behaviour and research behaviour of academics in higher education. The project studied a team of theoretical physicists over 2 years using a qualitative, context situation, user centred methodology. Electronic resources, primarily electronic bulletin boards and electronic mail, were used to access information in 80% of the 48 research projects, ususally in conjunction with traditional methods. Discusses the changes in information activity, changed boundaries and speeding up of the work of the research community; increased visibility for researchers; formalization of the preprint process; replacement of formal with informal peer review; improved access to more current information; and the demise in the use of libraries. Drawbacks reported include: limitations of electronic mail communication; information overload; limitations of reliance on single information sources in terms of their focus; and the reduction in creative active information seeking. The main electronic information source for the high energy physicists, used in the study, was the High Energy Physics Theory (HEPTH) pre-print bulletin board: a service designed to provide rapid access to written research information available before it is published in periodical form

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Abstract

Reports results of a questionnaire survey, conducted with vetrinary medical students at Iowa State University in 1997, to determine their general use of the Veterinary Medical Library and how they sought information in an electronic environment. Comparisons were made between this study and an ealier study (Bull. MLA 76(1988) no.4, S.328-333). Basic patterns of student activities in the library were found to be unchanged. The 1997 students used the library most frequently for photocopying, office supplies, and studying coursework; and they preferred textbooks and handouts for current information. However, a major shift was seen from the use of print indexes and abstracts in 1987 towards the use of computerized indexes and other electronic resources in 1997. 60% of the students reported using the Internet for current information. Overall use of electronic materials was highest among students receiving the problem based learning method of instruction. Most of the 1997 students indicated that electronic resources would be important for future education needs, particularly the wealth of information and services available on the Internet and WWW

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Abstract

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The project was funded by the BLR&IC and comprised a survey by questionnaire covering all regions of the United Kingdom. 1.294 responses were received giving a valid and demographically respresentative response rate of 45,7%. Major findings include: that the majority of respondents had sought information in the past (59,4%) and that an even greater number predicted a future need for information (78,4%). Over three quarters of respondents said that they would use public libraries and between half and three quarters would approach CABx, post offices, government departments or family and friends. Face to face communicationss and reading a book were the most popular means of accessing information but a wide variety of other preferred options were cited. Only a small proportion expressed a preference for using a computer to seek information and there was a clear emphasis on public libraries as an appropriate location for accessing computerised information. A highly significant majority (79,2%) believed that access to information was very important for exercising their rights as citizens. Many significant variables, in terms of age, gender, status and region were found. In particular it was felt significant that young people were less sure of the importance of being able to access information

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Abstract

This paper reports findings from Phase I of the Wynnewood Study - a major project investigating the information-seeking and information needs of lowincome African-American households in the Wynnewood Project in Dallas, Texas. The Parks at Wynnewood is a residential housing development at which the University of North Texas (UNT) is currently conducting the Healthy Neighbourhoods urban revitalization project. This study is also part of the second phase of a major UNT project that is investigating the community service needs of the Wynnewood residents. During this needs assessment all Wynnewood households were interviewed using an extensive twelve-page questionnaire, including a number of questions on their information needs and information-seeking behaviour. The results of the survey provide data bearing on the development of an information resource center and an information literacy programme for Wynnewood community residents. A model of resident's information environment is presented. The study of information-seeking and information needs, also known as nonwork information-seeking or citizen information-seeking, is an important and emerging area of interdisciplinary information science research. More specifically, this study is providing important data on the everyday life information needs and seeking behaviours of low-income African Americans households.

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Abstract

This paper reports the results of a survey of information needs and information seeking behaviour of a national sample of the UK population. The survey was the first stage of the Citizenship Information project, funded by the British Library Research and Innovation Centre. In total, 1294 responses were received giving a valid and demographically representative response rate of 45.7 per cent. Major findings include: that the majority of respondents had sought information in the past (59.4 per cent) and that an even greater number predicted a future need for information (78.4 per cent). Over three quarters of respondents said that they would use public libraries and between half and three quarters would approach Citizens Advice Bureaux, Post Offices, Government departments or family and friends. Face-to-face communications and reading a book were the most popular means of accessing information, but a wide variety of other preferred options were cited. Only a small proportion expressed a preference for using a computer to seek information, and there was a clear emphasis on public libraries as an appropriate location for accessing electronic information. A highly significant majority (79.2 per cent) believed that access to information was very important for exercising their rights as a citizen.

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Date

22. 3.2002 8:51:28