Search (18 results, page 1 of 1)

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Abstract

Previous models of searching behavior have taken as their foundation the Markov model of random processes. In this model, the next action that a user takes is determined by a probabilistic rule which is conditioned by the most recent experiences of the user. This model, which has achieved very limited success in describing real data, is at odds with the evidence of introspection in a crucial way. Introspection reveals that when we search we are, more or less, in a state of expectancy, which can be satisfied in a number of ways. In addition, the state can be modified by the accumulated evidence of our searches. The Markov model approach can not readily accommodate such persistence of intention and behavior. The Petri Net model, which has been developed to analyze the interdependencies among events in a communications network, can be adapted to this situation. In this adaptation, the so-called "transitions" of the Petri Net occur only when their necessary pre-conditions have been met. We are able to show that various key abstractions of information finding, such as "document relevance", "a desired number of relevant documents", "discouragement", "exhaustion" and "satisfaction" can all be modeled using the Petri Net framework. Further, we show that this model leads naturally to a new approach to the collection of user data, and to the analysis of transaction logs, by providing a far richer description of the user's present state, without inducing a combinatorial explosion

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Abstract

Reports on research into the information-seeking habits of primary schoolchildren conducted under operational conditions. Three workstations with Internet access were installed in a grade-six classroom in suburban Montreal. After a short introductory training session for the entire group followed by short individual sessions for each student, 53 students, working in small groups, used these workstations over a six-week period to seek information on the Web of relevance to a class project assigned by their teacher. The project dealt with the Winter Olympic Games (recently completed at that time). The student objective was to locate relevant information for a poster and an oral presentation on one of the sports represented at the Games. All screen activity was directly captured on videotape and group conversations at the workstation were audiotaped. Demographic and computer literacy information was gathered in a questionnaire. This paper presents a map of the information-seeking landscape based upon an analysis of the descriptive statistics gathered from the Web searches. It reveals that the novice users favored browsing over analytic search strategies, although they did show some sophistication in the construction of the latter. Online help was ignored. The children demonstrated a very high level of interactivity with the interface at the expense of thinking, planning and evaluating. This is a preliminary analysis of data which will subsequently be expanded by the inclusion of qualitative data

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Abstract

This article analyzes Web searching behavior for homework assignments of high school students through field observations in class and the terminal with students thinking alound, and through interviews with various participants, including the teacher and librarian. Students performed focused searching and progressed through a search swiftly and flexibly. They used landmarks and assumed that one can always start a new search and ask for help. They were satisfied with their searches and the results, but impatient with slow response. The students enjoyed searching the Web because it had a variety of formats, it showed pictures, it covered a multitude of subjects and it provided easy access to information. Difficulties and problems students encountered emphasize the need for training to all involved, and for a system design that is based on user seeking and searching behavior

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Abstract

Reports results of an evaluation of the Online at PA Libraries project (Autumn 1996 to Autumn 1997), funded by Bell Atlantic and administered by the Pennsylvania Dept. of Education's Office of Commonwealth Libraries and the Schuylkill Intermediate Unit, which has had a significant impact on the provision of Internet based information services and resources to Pennsylvania public library users. 4 surveys were conducted: a survey to assess the participating libraries' expectations concerning the project; a user survey to determine user satisfaction, demographic and overall project and Internet assessment; and 2 training evaluation surveys conducted at the start and at the follow up stage of the project. The project has provided a statewide demonstration of what can be done to improve quickly and significantly the statewide public library services; to connect public libraries to the Internet and provide a range of new services and resources to their communities; and to 'junpstart' libraries, librarians and citizens into the global networked society

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Abstract

Examines and compares the use of the Internet among various sectors of the faculty at the Hebrew University of Jerusalem, Israel, in order to verify the influence of a number of parameters on this use. Questionnaires were sent to faculty members in all departments and professional schools of the Hebrew University of Jerusalem, a total population of 918 for both the pilot project and the main study. Results indicated that Internet use is consistently higher among faculty members in the sciences and agriculture than among those in the humanities or social sciences. Makes suggestions for training the level of Internet use among the various disciplines of the faculty

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Abstract

Internet use research has focused on user surveys and novice learner studies, using survey, experimental, and ethnographic methods. They share a focus on user-based categories in the affective and cognitve domains. Information behaviour has an affective component that influences the direction of cognitive processing through hierarchically organized goals, characterized by both an individual and a cultural component. Research in human-computer interaction is evolving a user-centred methodology for system design and instruction that focuses on integrating affective and cognitive user variables to increase productivity, creativity, and human growth

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Abstract

Describes how librarians at Bowling Green State University, USA, used the McKinley Search Voyeur World wide Web site to observe a sample of searches currently entered by users of the McKinley Magellan search engine, in order to try to establish how library patrons search for information. Discusses search errors revealed by this research and provides a list of tips for successful WWW searching

Type

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Abstract

Examines the problem of a compelling online news delivery system by focusing on how mass media audiences and online users differ in their assessment of news. It employed a 2-wave USA national survey to study the perception of interactivity in mass media and computer networks and its relationship to the assessment of news. The 1st wave looked a national probability sample, ahile the 2nd targeted viewers of NBC Nightly News who responded to the show via e-mail. NBC respondents rated mass media to be less interactive, while they rated computer communication more interactive than the national sample. The NBC group also rated mass media news less important and of lower quality than did the national sample. Interactivity ratings did not predict mass media credibility assessment for either group. However, respondents who defined interactivity as cybernetic feedback or who contacted NBC by e-mail rated computer communication to be more credible than thos who did not

Footnote

Contribution to a special issue devoted to electronic newspapers

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Abstract

Faculty members from a major university were surveyed to explore the possible relationship between Internet usage and the following dependent variables: computer usage (length of time and perceived expertise), length of time of Internet use, perceived expertise of Internet use, and perceived utility of the Internet. 97% have an Internet account. Furthermore, computer literacy and length of computer experience are correlated with early adoption of the Internet, perceived utility of the Internet is correlated with computer literacy and with Internet usage, and usage is correlated with perceived expertise, but not with the length of time of Internet experience. Highly skilled computer users are more likely to use the network in a more intensive way and have higher appreciation of the network's potential

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Abstract

Focuses on how satisfied Australian academics are when they use the Internet to search for information. Results validated magnitude estimates of user satisfaction with information seeking on the Internet. Testing the validity and reliability magnitude estimation as a technique for gathering and analysing interval data on satisfaction with information seeking was key to the investigation. Data for user satisfaction were then associated with end user characteristics like training, frequency of use and expectation of success. They have a high expectation of success when they engage in information seeking on the Internet and are satisfied with the process regardless of how frequently they use the network or whether or not they have formal training

Type

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Abstract

In this paper, we report on the second part of an empirical study designed to observe how users interact with World Wide Web resources. Applying a holistic approach, the researches examine users' cognitive, affective, and physical behaviors during user-Web interaction in order to understand better the nature of information retrieval on the Web, the needs of Web users, and the problem-solving strategies Web users employ. From analyses and the participant verbalizations collected during monitored searches, the researchers developed a taxonomy of problem solving strategies. The coding scheme was developed based on a content analysis of the integrated process data. Information from triangulation follow-up with participants via anonymously completed questionnaires, the taxonomy, and analyses of search transcripts were collected to determine 1) what problems users encountered during the interaction and how users solved these problems; and 2) which problem-solving strategies Web users considered and selected for finding factual information. The focus of the coding was on the participants' cognitive, affective, and physical behaviors in response to the components of the problems encountered, which included problems of the following types: Web interfaces, users' mental models, and the Web information sources. Searching behavior and problem-solving patterns are described and interpreted within the relevant situational context and the problems users encountered are identified and analyzed. Both the problems users faced and their problem-solving approaches endeavored evidence a strong reliance on mental models of the features available on sites, the location of those features, and other interface design concepts

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Abstract

Reports results of a survey, conducted by the State University of New York and Albany Library, to investigate the effects of gender, college status and prior Internet experience on the use of Internet resources. The subjects were 96 randomly selected users using the library's Internet terminals during the first 2 months of 1995. The majority of users were found to share the following characteristics: male undergraduates affiliated with the social sciences; and novice users who have less than 6 months experience. Respondents felt strongly that the Internet is useful, and has been an important resource for their research and assignment. Users have high expectations of searching capabilities, while they feel neutral or disappointed with browsing. Results indicate that libraries should provide access to the Internet and suggest that libraries should take the lead in developing searchable indexes and making databases better organized for the ease and effectiveness of browsing

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Abstract

Reports results of a study that examined factors influencing the adoption and use of electronic networks by science and engineering faculty in 6 small universities in the southerneaster USA. Part of the study gathered data on the purpose, type, and extent of electronic communications. Data were gathered by mail questionnaire and by follow up site visits. Reports on 5 types of network use, electronic mail, electronic discussion groups, accessing remote databases, accessing remote computer facilities, and file transfer. For each service, data are reported for frequency of use by purpose: research, teaching administration, social and current awareness. Outlines preliminary use indicators for each service in terms of heavy and moderate use

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Abstract

HTTP server log files provide Web site operators with substantial detail regarding the visitors to their sites. Interest in interpreting this data has spawned an active market for software packages that summarize and analyze this data, providing histograms, pie graphs, and other charts summarizing usage patterns. While useful, these summaries obscure useful information and restrict users to passive interpretation of static displays. Interactive starfield visualizations can be used to provide users with greater abilities to interpret and explore web log data. By combining two-dimensional displays of thousands of individual access requests, color and size coding for additional attributes, and facilities for zooming and filtering, these visualizations provide capabilities for examining data that exceed those of traditional web log analysis tools. We introduce a series of interactive starfield visualizations, which can be used to explore server data across various dimensions. Possible uses of these visualizations are discussed, and difficulties of data collection, presentation, and interpretation are explored

Type

a