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Abstract

A research project at Middlesex Polytechnic is examning the problems of subject access in an OPAC. A series of user studies have been carried out which examined students' use of existing catalogue facilities, which in turn led to the experimental evaluation of various interface designs for an online catalogue. The experiments were primarily concerned with the effect of the following variables on the speed and accuracy of retrieval of specific items, the use of colour, the speed of presentation of information, the amount of information on a screen, the paging and scrolling of information, the position of a sought item within a list

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Content

1. Introduction Significant research in the design and use of online public access catalogues (OPACs) has been conducted by professionals in library and information science (Borgman, 1996; Carlyle, 2001, Carlyle & Timmons, 2002; Hancock, 1987). However, only limited research has addressed actual library user interaction with and perceptions of online catalogue displays and bibliographic elements (Abrera, 1986; Luk, 1996; Markey, 1983). Retrieval systems, specifically online library catalogues, should consider user perceptions and expectations as an important aspect of design and implementation for improved catalogue efficiency (Hert, 1996). Therefore, it is necessary to examine the online catalogue from a user perspective to determine if it is currently succeeding in meeting the bibliographic needs of users in terms of description, display, navigation, and to provide principles for design of future OPACs. A study seeking to understand better how public library users interact with general OPAC displays and the more specific displays of bibliographic information was conducted in 2003. Research questions focused an 1) user perceptions of the OPAC, 2) the elements in a bibliographic display standing out as most important in selection and identification, and 3) user feedback an the process of using the OPAC. The purpose of this paper is to highlight the larger study findings having implications for future research and online catalogue design.

Source

Knowledge organization and the global information society: Proceedings of the 8th International ISKO Conference 13-16 July 2004, London, UK. Ed.: I.C. McIlwaine

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Abstract

Presents the selected findings of a research project based on the British Library Network Online Public Access Catalogue (NOPAC) carried out in the department of information and library management at the University of Northumbria in Newcastle, UK over the academic year 1994/95. Data was collected by means of interviews with NOPAC users especially on use made of the NOPAC and on attitudes towards the NOPAC's interface. Discusses the views of users as they relate to: display features; mode of interaction; help/user assistance; extra features available; and usability. Lists important points which emerged from the survey concerning the NOPAC service

Source

Managing information. 3(1996) no.1, S.34-37

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Source

Journal of the American Society for Information Science. 42(1991), S.78-98

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Source

Journal of the American Society for Information Science and Technology. 63(2012) no.4, S.702-715