Slone, D.J.: Encounters with the OPAC : On-line searching in public libraries (2000)
0.01
0.0052987295 = product of:
0.010597459 = sum of:
0.010597459 = product of:
0.021194918 = sum of:
0.021194918 = weight(_text_:2 in 4810) [ClassicSimilarity], result of:
0.021194918 = score(doc=4810,freq=2.0), product of:
0.1294644 = queryWeight, product of:
2.4695914 = idf(docFreq=10170, maxDocs=44218)
0.05242341 = queryNorm
0.16371232 = fieldWeight in 4810, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
2.4695914 = idf(docFreq=10170, maxDocs=44218)
0.046875 = fieldNorm(doc=4810)
0.5 = coord(1/2)
0.5 = coord(1/2)
- Abstract
- This article reports on a qualitative study exploring: (1) strategies and behaviors of public library users during interaction with an OPAC; and (2) users' confidence in finding needed information on-line. Questionnaires, interviews, and observations were employed to gather data from 32 public library users. the results found search behaviors, confidence, and other feelings varied, based on 3 types of searches: unknown-item searches; area searches; and known-item searches. Term generation was the most important factor in unknown-item search strategies. Speed and convenience palyed a role in area searches, and simplicity characterized known-item searches. Of the 3 types, unknown-item searchers experienced the most frustration and doubt; known-item searchers the most disappointment; and area searchers the most confidence and contentment. Knowledge of these differences may prove helpful for librarians and interface designers
