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Buch, H.: "Wie zufrieden sind Sie mit dem Schlagwortkatalog?" : Benutzungsuntersuchung am Schlagwortkatalog der Universitäts- und Landesbibliothek Münster (1998)
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Obermeier, F.: Schlagwortsuche in einem lokalen OPAC am Beispiel der Universitätsbibliothek Eichstätt : Benutzerforschung anhand von OPAC-Protokolldaten (1999)
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- Bibliotheksforum Bayern. 27(1999) H.3, S.296-319
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Arbeitskreis 'Benutzererwartungen in die Sacherschließung' der Kommission für Sacherschließung der VÖB: Schlagwort "Benutzerforschung" : Beobachtungen bei der sachlichen Suche im OPAC des österreichischen wissenschaftlichen Bibliothekenverbundes (1997)
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- Mitteilungen der Vereinigung Österreichischer Bibliothekarinnen und Bibliothekare. 50(1997) H.3/4, S.28-49