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Efthimiadis, E.N.: ¬A study of end-user behaviour in searching CD-ROM bibliographic databases (1994) 0.01

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Abstract: The searching behaviour of 79 end-users of CD-ROM databases was studied at the UCLA campus libraries. The results indicate that users lack basic knowledge on how to search and consequently their searches are not effective despite their efforts. Users therefore need help through training but most importantly by improving the CD-ROM user interfaces and retrieval systems

Marchionini, G.; Meadow, C.T.; Dwiggins, S.; Lin, X.; Jiabin, W.; Yuan, W.: ¬A study of user interaction with information retrieval interfaces : progress report (1991) 0.01
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Abstract

Reports progress and future plans for a project to study the interactions of users with information retrieval interfaces. Tests are run with professional data base searchers and with end users who are members of a profession but have little or no searching experience. Interfaces tested include a command language search system used to search DIALOG bibliographic data bases, a non-procedural system that produces DIALOG commands, and several full text systems, including one using hypertext. The intent is to determine which kinds of users perform best with each type of interface. The project is being conducted jointly bay the University of Toronto and the University of Maryland

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