Search (3 results, page 1 of 1)

  • × theme_ss:"Benutzerstudien"
  • × theme_ss:"Suchoberflächen"
  • × year_i:[1990 TO 2000}
  1. Ballard, T.; Smith, J.: ¬The human interface : an ongoing study of OPAC usage at Adelphi University (1992) 0.00 
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    Abstract
    Presents results of 2 user surveys of the Innopac OPAC developed at Adelphi Univ. Library, New York State. 1.: how long users spend at the terminal; how the length of searches vary; how session commands were distributed; how user behaviour varied by session and length of session. 2.: unsuccessful searches: author searches; title searches, and subject searches
    Source
    Advances in online public access catalogs. 1(1992)
  2. ¬A graphical user interface : the case of the British Library network OPAC (1996) 0.00 
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    Source
    Managing information. 3(1996) no.1, S.34-37
  3. Hawk, W.B.; Wang, P.: Users' interaction with the World Wide Web : problems and problem solving (1999) 0.00 
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    Abstract
    In this paper, we report on the second part of an empirical study designed to observe how users interact with World Wide Web resources. Applying a holistic approach, the researches examine users' cognitive, affective, and physical behaviors during user-Web interaction in order to understand better the nature of information retrieval on the Web, the needs of Web users, and the problem-solving strategies Web users employ. From analyses and the participant verbalizations collected during monitored searches, the researchers developed a taxonomy of problem solving strategies. The coding scheme was developed based on a content analysis of the integrated process data. Information from triangulation follow-up with participants via anonymously completed questionnaires, the taxonomy, and analyses of search transcripts were collected to determine 1) what problems users encountered during the interaction and how users solved these problems; and 2) which problem-solving strategies Web users considered and selected for finding factual information. The focus of the coding was on the participants' cognitive, affective, and physical behaviors in response to the components of the problems encountered, which included problems of the following types: Web interfaces, users' mental models, and the Web information sources. Searching behavior and problem-solving patterns are described and interpreted within the relevant situational context and the problems users encountered are identified and analyzed. Both the problems users faced and their problem-solving approaches endeavored evidence a strong reliance on mental models of the features available on sites, the location of those features, and other interface design concepts

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