Search (9 results, page 1 of 1)

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Abstract

Reports progress and future plans for a project to study the interactions of users with information retrieval interfaces. Tests are run with professional data base searchers and with end users who are members of a profession but have little or no searching experience. Interfaces tested include a command language search system used to search DIALOG bibliographic data bases, a non-procedural system that produces DIALOG commands, and several full text systems, including one using hypertext. The intent is to determine which kinds of users perform best with each type of interface. The project is being conducted jointly bay the University of Toronto and the University of Maryland

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Abstract

The study adopts a naturalistic approach to investigate users' interaction with a browsable MeSH (medical subject headings) display designed to facilitate query construction for the PubMed bibliographic database. The purpose of the study is twofold: first, to test the usefulness of a browsable interface utilizing the principle of faceted classification; and second, to investigate users' preferred query submission methods in different problematic situations. An interface that incorporated multiple query submission methods - the conventional single-line query box as well as methods associated the faceted classification display was constructed. Participants' interactions with the interface were monitored remotely over a period of 10 weeks; information about their problematic situations and information retrieval behaviors were also collected during this time. The traditional controlled experiment was not adequate in answering the author's research questions; hence, the author provides his rationale for a naturalistic approach. The study's findings show that there is indeed a selective compatibility between query submission methods provided by the MeSH display and users' problematic situations. The query submission methods associated with the display were found to be the preferred search tools when users' information needs were vague and the search topics unfamiliar. The findings support the theoretical proposition that users engaging in an information retrieval process with a variety of problematic situations need different approaches. The author argues that rather than treat the information retrieval system as a general purpose tool, more attention should be given to the interaction between the functionality of the tool and the characteristics of users' problematic situations.

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Date

22. 7.2006 18:17:44

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Abstract

Current research on user interfaces to online public access catalogs is reviewed in an attempt to identify research methods and findings applicable to the design of effective user interfaces to online public access catalogs. A broad definition of user interface is employed which includes data structures, in addition to searching and indexing software. The following features of online public access catalogs are discussed: the demonstration of relationships between records, the provision of entry vocabularies, the arrangement of multiple entries on the screen, the provision of access points, the display of single records, and the division of the catalog into separate files or indexes. For each feature, user studies and other research on online public access catalogs are reviewed and those findings summarized which provide insight into user needs concerning that particular feature; issues are identified and directions for further research are suggested. Implications for cataloging codes and standards and system design are discussed

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Abstract

The searching behaviour of 79 end-users of CD-ROM databases was studied at the UCLA campus libraries. The results indicate that users lack basic knowledge on how to search and consequently their searches are not effective despite their efforts. Users therefore need help through training but most importantly by improving the CD-ROM user interfaces and retrieval systems

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Abstract

A research project at Middlesex Polytechnic is examning the problems of subject access in an OPAC. A series of user studies have been carried out which examined students' use of existing catalogue facilities, which in turn led to the experimental evaluation of various interface designs for an online catalogue. The experiments were primarily concerned with the effect of the following variables on the speed and accuracy of retrieval of specific items, the use of colour, the speed of presentation of information, the amount of information on a screen, the paging and scrolling of information, the position of a sought item within a list

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Footnote

Beitrag eines Themenbereichs: Evaluation of Interactive Information Retrieval Systems

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Abstract

In this paper, we report on the second part of an empirical study designed to observe how users interact with World Wide Web resources. Applying a holistic approach, the researches examine users' cognitive, affective, and physical behaviors during user-Web interaction in order to understand better the nature of information retrieval on the Web, the needs of Web users, and the problem-solving strategies Web users employ. From analyses and the participant verbalizations collected during monitored searches, the researchers developed a taxonomy of problem solving strategies. The coding scheme was developed based on a content analysis of the integrated process data. Information from triangulation follow-up with participants via anonymously completed questionnaires, the taxonomy, and analyses of search transcripts were collected to determine 1) what problems users encountered during the interaction and how users solved these problems; and 2) which problem-solving strategies Web users considered and selected for finding factual information. The focus of the coding was on the participants' cognitive, affective, and physical behaviors in response to the components of the problems encountered, which included problems of the following types: Web interfaces, users' mental models, and the Web information sources. Searching behavior and problem-solving patterns are described and interpreted within the relevant situational context and the problems users encountered are identified and analyzed. Both the problems users faced and their problem-solving approaches endeavored evidence a strong reliance on mental models of the features available on sites, the location of those features, and other interface design concepts

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Content

1. Introduction Significant research in the design and use of online public access catalogues (OPACs) has been conducted by professionals in library and information science (Borgman, 1996; Carlyle, 2001, Carlyle & Timmons, 2002; Hancock, 1987). However, only limited research has addressed actual library user interaction with and perceptions of online catalogue displays and bibliographic elements (Abrera, 1986; Luk, 1996; Markey, 1983). Retrieval systems, specifically online library catalogues, should consider user perceptions and expectations as an important aspect of design and implementation for improved catalogue efficiency (Hert, 1996). Therefore, it is necessary to examine the online catalogue from a user perspective to determine if it is currently succeeding in meeting the bibliographic needs of users in terms of description, display, navigation, and to provide principles for design of future OPACs. A study seeking to understand better how public library users interact with general OPAC displays and the more specific displays of bibliographic information was conducted in 2003. Research questions focused an 1) user perceptions of the OPAC, 2) the elements in a bibliographic display standing out as most important in selection and identification, and 3) user feedback an the process of using the OPAC. The purpose of this paper is to highlight the larger study findings having implications for future research and online catalogue design.