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  1. Green, A.-M.; Higgins, M.: "Making out" with new media : young people and new information and communication technology (1997) 0.04
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    Abstract
    Reports on a survey of teenagers at a school in Edinburgh, Scotland, conducted as part of the Household Information System (HIS) project at Queen Margaret College. HIS has attempted to apply organizational models of information management to non organizational contexts such as households. Information management concepts have also been complemented by reference to research from sociology and media and cultural studies into the domestic consumption of technologies. Previous HIS research has suggested that notions of technological convergence proposed by producers and suppliers of Information and Communication Technologies (ICTs) are not shared by consumers who prefer to keep their television and computing devioces separate. Television is most often associated with relaxation and entertainment, computing with work and education. However, there is some evidence that expertise with regard to new ICTs is the province of children rather than adults in many homes, a trend which may indicate as inversion of traditional patterns of knowledge dispersal in adult child relationships
    Source
    Proceedings of the 2nd British-Nordic Conference on Library and Information Studies, Edinburgh, 1997. Organized by the British Association for Information and Library Education (BAILER). Ed.: Micheline Beaulieu et al
  2. Burton, P.A.; Hawkins, A.M.: Attitudes to an online public access catalogue in an academic library (1993) 0.04
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    Abstract
    Describes an investigation of attitudes to the LION (Library Integrated Online Network) online public access catalogue at Liverpool Polytechnic Library (now Liverpool John Moores University) using observation and a questionnaire survey of 55 library users. The reaction to the automation of the library catalogue was positive and it appears to have improved service to users but more user education and guidance would result in a further improvement
  3. Pasanen-Tuomainen, I.: Evaluating the user education (1994) 0.04
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    Abstract
    Desicusses the user training programme of the Helsinki University of Technology Library in the light of an internordic monitoring project. In the project, the use of OPACs was evaluated by analyzing the transaction logs and it was concluded that end users do not exploit the various possibilities of OPACs. A large part of the material found in the collections in the library is not retrieved: misspellings, lack of truncation, inequate use of Boolean operators and wrong database choices lead to ineffective retrieval. Emphasis in the online catalogue training has been on the 'hands on' exercises and it appears that the training programme is not very effective in the area of subject searching. Presents reasons for this and discusses plans for the future development of the library user training programme
  4. Lazonder, A.W.; Biemans, H.J.A.; Wopereis, I.G.J.H.: Differences between novice and experienced users in searching information on the World Wide Web (2000) 0.03
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    Abstract
    Searching for information on the WWW basically comes down to locating an appropriate Web site and to retrieving relevant information from that site. This study examined the effect of a user's WWW experience on both phases of the search process. 35 students from 2 schools for Dutch pre-university education were observed while performing 3 search tasks. The results indicate that subjects with WWW-experience are more proficient in locating Web sites than are novice WWW-users. The observed differences were ascribed to the experts' superior skills in operating Web search engines. However, on tasks that required subjects to locate information on specific Web sites, the performance of experienced and novice users was equivalent - a result that is in line with hypertext research. Based on these findings, implications for training and supporting students in searching for information on the WWW are identified. Finally, the role of the subjects' level of domain expertise is discussed and directions for future research are proposed
  5. Barry, C.: Information-seeking in an advanced IT culture : a case study (1997) 0.03
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    Abstract
    Reports results of the Information Access Project, funded by King's College London and the British Library, Research and Development Department, set up to examine the effects of information technology, the electronic library and the Internet on the information seeking behaviour and research behaviour of academics in higher education. The project studied a team of theoretical physicists over 2 years using a qualitative, context situation, user centred methodology. Electronic resources, primarily electronic bulletin boards and electronic mail, were used to access information in 80% of the 48 research projects, ususally in conjunction with traditional methods. Discusses the changes in information activity, changed boundaries and speeding up of the work of the research community; increased visibility for researchers; formalization of the preprint process; replacement of formal with informal peer review; improved access to more current information; and the demise in the use of libraries. Drawbacks reported include: limitations of electronic mail communication; information overload; limitations of reliance on single information sources in terms of their focus; and the reduction in creative active information seeking. The main electronic information source for the high energy physicists, used in the study, was the High Energy Physics Theory (HEPTH) pre-print bulletin board: a service designed to provide rapid access to written research information available before it is published in periodical form
    Source
    Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a
  6. Whitmire, E.: Undergraduates' information seeking behavior : the role of epistemological development theories and models (1999) 0.03
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    Abstract
    Researchers in the discipline of Higher Education have examined philosophical and psychological literature to develop epistemological development theories and models. They are primarily interested in understanding: "how individuals come to know, the theories and beliefs they hold about knowing, and the manner in which such epistemological premises are a part of and an influence on the cognitive processes of thinking and reasoning" (Hofer & Pintrinch, 1997). I propose to develop a theoretical framework for undergraduates' information seeking behavior based upon the insights into their knowledge construction offered through these models and theories of epistemological development. Epistemology is defined as "the philosophical study of the nature, sources, and limits of knowledge' (Moser, Mulder, & Trout, 1998). I will focus my paper on four major theories and models of undergraduates' epistemological development. I will present a new model of information seeking behavior incorporating these theories and models about how undergraduates construct knowledge and the consequent influence on their information seeking behavior
  7. Reuter, K.: Assessing aesthetic relevance : children's book selection in a digital library (2007) 0.03
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    Abstract
    Recreational reading among young people is reportedly on the decline in the United States. Some researchers have suggested that supporting children's strategies for book selection is crucial to encouraging children to engage with books, indicating that improving these strategies might increase the amount of reading they do. In response, this study explores how elementary-school children select books for recreational reading using a digital library. The work extends traditional models of relevance assessment with reader-response theory, employing the concept of aesthetic relevance: the potential of a document to provide a suitable reading experience. Individuals define aesthetic relevance in personal terms and apply it as they assess documents, much as they do in traditional relevance assessment. This study identified a total of 46 factors organized along seven dimensions that influence children's assessment of the aesthetic relevance of books during selection. The analysis yielded differences in the prevalence of the aesthetic-relevance factors that children mention at various stages of book selection. In addition, the children exhibited differences by age and subtle differences by gender in the frequency of mention of various aesthetic-relevance factors. Recommendations drawn from the findings are offered to improve systems design and literacy education in order to enhance children's access to books and to promote recreational reading.
  8. Yitzhaki, M.; Hammershlag, G.: Accessibility and use of information sources among computer scientists and software engineers in Israel : academy versus industry (2004) 0.03
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    Abstract
    Hypothesizing that workplace significantly affects information-seeking patterns, this study compared accessibility and use of information sources among 233 Israeli computer scientists and software engineers, employed in industry and academy, using a mail questionnaire, which yielded a usable reply rate of 33%. The two groups were found to differ significantly in age, education, seniority, and type of research they performed (basic vs. applied). Printed textbooks, professional journals, and oral discussions with colleagues or experts in the organization were common to both groups, topping almost all lists of accessibility and use. For most information sources, however, the two groups differed significantly and consistently. Printed professional journals as weIl as printed and electronic conference or meeting papers were consistently more accessible and more often used by the academy group, while the industry group reported greater access to and more frequent use of electronic textbooks and trade or promotional literature. In regard to handbooks and standards, in-house technical reports (printed), government technical reports (Internet), librarians and technical specialists (Internet), and oral discussions with supervisors, no significant differences in accessibility were found, but their use by the industry group was much higher. In both groups, accessibility was only partly related to use, and more so among the academy than the industry group.
  9. Banwell, L.; Ray, K.; Coulson, G.; Urquhart, C.; Lonsdale, R.; Armstrong, C.; Thomas, R.; Spink, S.; Yeoman, A.; Fenton, R.; Rowley, J.: ¬The JISC User Behaviour Monitoring and Evaluation Framework (2004) 0.03
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    Abstract
    Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.
  10. Pelzer, N.L.; Wiese, W.H.; Leysen, J.M.: Library use and information-seeking behavior of veterinary medical students revisited in the electronic environment (1998) 0.03
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    Abstract
    Reports results of a questionnaire survey, conducted with vetrinary medical students at Iowa State University in 1997, to determine their general use of the Veterinary Medical Library and how they sought information in an electronic environment. Comparisons were made between this study and an ealier study (Bull. MLA 76(1988) no.4, S.328-333). Basic patterns of student activities in the library were found to be unchanged. The 1997 students used the library most frequently for photocopying, office supplies, and studying coursework; and they preferred textbooks and handouts for current information. However, a major shift was seen from the use of print indexes and abstracts in 1987 towards the use of computerized indexes and other electronic resources in 1997. 60% of the students reported using the Internet for current information. Overall use of electronic materials was highest among students receiving the problem based learning method of instruction. Most of the 1997 students indicated that electronic resources would be important for future education needs, particularly the wealth of information and services available on the Internet and WWW
  11. Stubley, P.; Kidd, T.: Questionnaire surveys to discover academic staff and library staff perceptions of a National Union catalogue (2002) 0.03
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    Abstract
    During the feasibility study into a National Union catalogue for the UK (UKNUC), a questionnaire survey was undertaken of the needs of both academic staff in higher education and library staff. A response rate of 40-50 per cent was achieved, 846 questionnaires being returned for academics and 724 for librarians. The analysis suggests that a UKNUC would be highly valued and heavily used by all categories. Academics felt it would have a positive effect on their information searching, and wished to include the holdings of the British Library, and libraries of both the major research universities and the "traditional" universities. They wanted it to be comprehensive and easy to use, to include locations of both books and journals, and to facilitate subject collection searching. Library staff have similar priorities to academics, although there are more variations by sector and a recognition of a UKNUC's value as a potential source of bibliographic records.
  12. Wallace, P.M.: Periodical title searching in online catalogues (1997) 0.03
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    Abstract
    Reports on a dramatic shift from subject to periodical title searching at Colorado University Libraries. States possible reasons for the change, examines problems encountered by users with searching the periodical title index and suggests how this change in online catalogue searching may affect future catalogue design and bibliographic instruction
    Date
    29. 7.1998 10:57:22
  13. Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998) 0.03
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    Abstract
    Reports results of a questionnaire survey to assess the attitudes of scholarly users towards electronic journals and examines the current level of use of these publications by university academics in 2 departments in each of 5 faculties of a UK university
    Date
    22. 5.1999 19:07:29
  14. Stokmans, M.; Oomens, A.: Meer grasduinen door genreplaatsing? : genre- of alfabetische plaatsing: onderzoek naar verschillen in gebruikersgedrag (1997) 0.03
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    Abstract
    As part of her doctoral dissertation at Brabant Catholic University in the Netherlands A. Oomens recently held a survey to determine the relative merits of author and subject arrangements for non fiction collections. Although users browsing through the collections were more likely to find material of interest via a subject arrangement, those looking for a particular title were best served by an author arrangement. All users interviewed preferred the arrangement with which they were familiar
    Footnote
    Übers. d. Titels: Subject arrangement assists browsing?: subject versus alphabetical arrangement: a study in differences in user behavious
    Source
    BibliotheekBlad. 1(1997) no.21, S.22-23
  15. Fidel, R.: ¬The user-centered approach (2000) 0.02
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    Abstract
    I started my professional career in library and information science because of my great interest in knowledge organization. The more experience I gained in the profession, the more I realized how crucial it is to understand which organization would be best for each group of users. This in turn requires an understanding of how users seek information. And so now my focus is an studying information seeking and searching behavior. Throughout the relatively long course of changing my focus, I followed Pauline Cochrane's writings. Now I can say that she has been among the first to have a "user-centered approach" to knowledge organization, and she has used the term three years before it became a mainstream phrase. The following is a short discussion about the usercentered approach which was presented in a workshop in 1997.
    Date
    22. 9.1997 19:16:05
    Source
    Saving the time of the library user through subject access innovation: Papers in honor of Pauline Atherton Cochrane. Ed.: W.J. Wheeler
  16. Kaske, N.K.: ¬A comparative study of subject searching in an OPAC among branch libraries of a university library system (1988) 0.02
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    Abstract
    The degree of variability in the percentage of subject searching in an online public access catalog (OPAC) among branch libraries of one university was studied. A full semester's worth of transactions was analyzed, not sampled. The time units used were hour of the day, day of the week, and week of the semester. The findings show that subject searching varies from a low of 22% to a high of 74% over the hours of a day. Variability for the days of the week ranged from 17% to 64%, and for the weeks of the semester variability ranged from 12% to 70%. Valuable management information on the utilization of the OPAC within each brach library and among all the branch libraries is provided through numerous charts and graphs.
  17. Witt, M.: Survey on the use of the catalogue at the Mediatheque of the Cité des Sciences et de l'Industrie (CSI) (1993) 0.02
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    Abstract
    The library of the Cité des Sciences et de l'industrie attracts 4.000 visitors daily of whom 25% consult the GEAC system OPAC. Describes a 1992 survey consisting of online questions followed by an interview. The questionnaires were adapted from ones used in the UK and utilised OLIVE (Online Interactive Validation and Evaluation). While difficulties arose from users' inconsistency in their replies and failures to answer questions, it has become clear that subject access is unsatisfactory, sometimes because of mistyping by the searcher but also because of the vocabulary problems and lack of guidance in search strategies
    Source
    International cataloguing and bibliographic control. 22(1993) no.4, S.68-71
  18. Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994) 0.02
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    Abstract
    Presents a recently composite view of several user studies in information retrieval. Contains personal conclusions and speculations based on these studies, rather than formal statistical results, which so often are not comparable from 1 experiment to another. Suggests a taxonomy of user characteristics for such studies, in order to make results comparable. Discusses methods and effects of user training, then manner of expression of a query or information need, conduct of a search, use of the system command language or its equivalent, analysis by the user of retrieved information, and user satisfaction with outcome. Concludes with suggestions for system design and experimental methodology
    Source
    Canadian journal of information and library science. 19(1994) no.4, S.1-22
  19. Moulaison, H.L.: OPAC queries at a medium-sized academic library : a transaction log analysis (2008) 0.02
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    Abstract
    Patron queries at a four-year comprehensive college's online public access catalog were examined via transaction logs from March 2007. Three representative days were isolated for a more detailed examination of search characteristics. The results show that library users employed an average of one to three terms in a search, did not use Boolean operators, and made use of limits one-tenth of the time. Failed queries remained problematic, as a full one-third of searches resulted in zero hits. Implications and recommendations for improvements in the online public access catalog are discussed.
    Date
    10. 9.2000 17:38:22
  20. Agosto, D.E.: Bounded rationality and satisficing in young people's Web-based decision making (2002) 0.02
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    Abstract
    This study investigated Simon's behavioral decisionmaking theories of bounded rationality and satisficing in relation to young people's decision making in the World Wide Web, and considered the role of personal preferences in Web-based decisions. It employed a qualitative research methodology involving group interviews with 22 adolescent females. Data analysis took the form of iterative pattern coding using QSR NUD*IST Vivo qualitative data analysis software. Data analysis revealed that the study participants did operate within the limits of bounded rationality. These limits took the form of time constraints, information overload, and physical constraints. Data analysis also uncovered two major satisficing behaviors-reduction and termination. Personal preference was found to play a major role in Web site evaluation in the areas of graphic/multimedia and subject content preferences. This study has related implications for Web site designers and for adult intermediaries who work with young people and the Web

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