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Stachnik, I.: Benutzerbefragungen in Bibliotheken : Grundlagen, Methoden, Beispiele (1995)
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- Footnote
- Rez. in: ProLibris 1996, H.1, S.54 (C. Bartel)
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Dreis, G.: Benutzerverhalten an einem Online-Publikumskatalog für wissenschaftliche Bibliotheken : Ergebnisse und Erfahrungen aus dem OPAC-Projekt der Universitätsbibliothek Düsseldorf (1994)
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- Footnote
- Rez. in: ABI-Technik 14(1994) H.3, S.267-268 (D. Schmidmaier); ZfBB 42(1995) H.6, S.641-643 (G. Ewert)
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Poll, R.; Boekhorst, P. de: Measuring quality : international guidelines for performance measurement in academic libraries (1996)
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- Footnote
- Rez. in: ProLibris 1996, H.4, S.267-268 (R. Depping)
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Peters, T.A.: ¬The online catalog : A critical examination of public use (1991)
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