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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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Schlacher, W.: Benützererwartung an die elektronische Bibliothek und Benützerzufriedenheit im Bereich Sacherschließung : Ergebnisse einer Umfrage an der Universitätsbibliothek Grza (1998)
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- Speicherbibliotheken - Digitale Bibliotheken: Wissen verteilen und bewahren. Hrsg.: E. Böllmann
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Schmidt, E.; Weigang, G.; Schulz, U.: OPAC-Nutzer ernst genommen : eine Thinking-Aloud-Studie am ALS-OPAC der Hamburger Öffentlichen Bücherhallen (1997)
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Spinas, P.: Benutzerfreundlichkeit von ETHICS : Ergebnisse einer Untersuchung des Online-Kataloges der ETH-Bibliothek (1992)
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Keller, A.; Neubauer, W.: Dienstleistungsangebote von Bibliotheken in elektronischer Form : Eine Benutzungsstudie der ETH-Bibliothek (1999)
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Wallace, P.M.: Periodical title searching in online catalogues (1997)
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Summey, T.P.; Walchle, B.A.: ¬An investigation into use and instruction for an online catalog (1992)
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Park, I.: ¬A comparative study of major OPACs in selected academic libraries for developing countries : user study and subjective user evaluation (1997)
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Vigue-Camus, A.: Des usagers et des écrans à la Bibliothèque Publique d'Informations (1996)
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Pedretti, G.: ¬L'¬uso dei cataloghi in biblioteca (1996)
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Franceschi, L.de: Percorsi di ricerca nell'OPAC del opol bolognese SBN (1998)
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Wilson, T.D.: Exploring models of information behaviour : the 'uncertainty' project (1999)
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Witt, M.: Survey on the use of the catalogue at the Mediatheque of the Cité des Sciences et de l'Industrie (CSI) (1993)
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Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994)
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- Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon
