-
Fidel, R.: ¬The user-centered approach (2000)
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- Abstract
- I started my professional career in library and information science because of my great interest in knowledge organization. The more experience I gained in the profession, the more I realized how crucial it is to understand which organization would be best for each group of users. This in turn requires an understanding of how users seek information. And so now my focus is an studying information seeking and searching behavior. Throughout the relatively long course of changing my focus, I followed Pauline Cochrane's writings. Now I can say that she has been among the first to have a "user-centered approach" to knowledge organization, and she has used the term three years before it became a mainstream phrase. The following is a short discussion about the usercentered approach which was presented in a workshop in 1997.
- Date
- 22. 9.1997 19:16:05
-
Fourie, I.: ¬A theoretical model for studying Web information seeking / searching behaviour (2003)
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- Source
- Tendencias de investigación en organización del conocimient: IV Cologuio International de Ciencas de la Documentación , VI Congreso del Capitulo Espanol de ISKO = Trends in knowledge organization research. Eds.: J.A. Frias u. C. Travieso
-
Huang, C.-Y.; Shen, Y.-C.; Chiang, I.-P.; Lin, C.-S.: Characterizing Web users' online information behavior (2007)
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-
Su, L.T.: ¬A comprehensive and systematic model of user evaluation of Web search engines : Il. An evaluation by undergraduates (2003)
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- Abstract
- This paper presents an application of the model described in Part I to the evaluation of Web search engines by undergraduates. The study observed how 36 undergraduate used four major search engines to find information for their own individual problems and how they evaluated these engines based an actual interaction with the search engines. User evaluation was based an 16 performance measures representing five evaluation criteria: relevance, efficiency, utility, user satisfaction, and connectivity. Non-performance (user-related) measures were also applied. Each participant searched his/ her own topic an all four engines and provided satisfaction ratings for system features and interaction and reasons for satisfaction. Each also made relevance judgements of retrieved items in relation to his/her own information need and participated in post-search Interviews to provide reactions to the search results and overall performance. The study found significant differences in precision PR1 relative recall, user satisfaction with output display, time saving, value of search results, and overall performance among the four engines and also significant engine by discipline interactions an all these measures. In addition, the study found significant differences in user satisfaction with response time among four engines, and significant engine by discipline interaction in user satisfaction with search interface. None of the four search engines dominated in every aspect of the multidimensional evaluation. Content analysis of verbal data identified a number of user criteria and users evaluative comments based an these criteria. Results from both quantitative analysis and content analysis provide insight for system design and development, and useful feedback an strengths and weaknesses of search engines for system improvement
- Date
- 24. 1.2004 18:27:22
- Footnote
- Teil I im selben Heft
-
Shiri, A.A.; Revie, C.: Query expansion behavior within a thesaurus-enhanced search environment : a user-centered evaluation (2006)
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- Abstract
- The study reported here investigated the query expansion behavior of end-users interacting with a thesaurus-enhanced search system on the Web. Two groups, namely academic staff and postgraduate students, were recruited into this study. Data were collected from 90 searches performed by 30 users using the OVID interface to the CAB abstracts database. Data-gathering techniques included questionnaires, screen capturing software, and interviews. The results presented here relate to issues of search-topic and search-term characteristics, number and types of expanded queries, usefulness of thesaurus terms, and behavioral differences between academic staff and postgraduate students in their interaction. The key conclusions drawn were that (a) academic staff chose more narrow and synonymous terms than did postgraduate students, who generally selected broader and related terms; (b) topic complexity affected users' interaction with the thesaurus in that complex topics required more query expansion and search term selection; (c) users' prior topic-search experience appeared to have a significant effect on their selection and evaluation of thesaurus terms; (d) in 50% of the searches where additional terms were suggested from the thesaurus, users stated that they had not been aware of the terms at the beginning of the search; this observation was particularly noticeable in the case of postgraduate students.
- Date
- 22. 7.2006 16:32:43
-
Mehra, B.; Bishop, A.P.; Bazzell, I.; Smith, C.: Scenarios in the Afya project as a participatory action research (PAR) tool for studying information seeking and use across the 'digital divide' (2002)
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-
Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
-
Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
-
Tenopir, C.; Read, E.: Patterns of database use in academic libraries (2000)
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-
Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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- Date
- 9. 2.2008 17:52:22
-
Wang, P.; Hawk, W.B.; Tenopir, C.: Users' interaction with World Wide Web resources : an exploratory study using a holistic approach (2000)
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-
Novotny, E,: I don't think I click : a protocol analysis study of use of a library online catalog in the Internet age (2004)
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-
Toms, E.G.; Duff, W.: "I spent 1 1/2 hours sifting through one large box ..." : diaries as information behavior of the archives user: lessons learned (2002)
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-
Su, L.T.: ¬A comprehensive and systematic model of user evaluation of Web search engines : I. Theory and background (2003)
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- Abstract
- The project proposes and tests a comprehensive and systematic model of user evaluation of Web search engines. The project contains two parts. Part I describes the background and the model including a set of criteria and measures, and a method for implementation. It includes a literature review for two periods. The early period (1995-1996) portrays the settings for developing the model and the later period (1997-2000) places two applications of the model among contemporary evaluation work. Part II presents one of the applications that investigated the evaluation of four major search engines by 36 undergraduates from three academic disciplines. It reports results from statistical analyses of quantitative data for the entire sample and among disciplines, and content analysis of verbal data containing users' reasons for satisfaction. The proposed model aims to provide systematic feedback to engine developers or service providers for system improvement and to generate useful insight for system design and tool choice. The model can be applied to evaluating other compatible information retrieval systems or information retrieval (IR) techniques. It intends to contribute to developing a theory of relevance that goes beyond topicality to include value and usefulness for designing user-oriented information retrieval systems.
-
Hsieh-Yee, I.: Research on Web-search behavior (2001)
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-
Gremett, P.: Utilizing a user's context to improve search results (2006)
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- Date
- 22. 7.2006 18:17:44
-
Schneider, R.: OPACs, Benutzer und das Web (2009)
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- Date
- 22. 2.2009 18:50:43
-
Moulaison, H.L.: OPAC queries at a medium-sized academic library : a transaction log analysis (2008)
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- Date
- 10. 9.2000 17:38:22
-
Bilal, D.: Children's use of the Yahooligans! Web search engine : I. Cognitive, physical, and affective behaviors on fact-based search tasks (2000)
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Harms, I.; Schweibenz, W.: Usability engineering methods for the Web (2000)
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