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Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999)
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- Abstract
- This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
- Date
- 22. 3.2002 8:51:28
- Type
- a
-
Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- 22. 1.2000 17:52:11
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Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
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Kilgour, F.G.: Known-item online searches employed by scholars using surnames plus first, or last, or first and last title words (2001)
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- Abstract
- This experiment explores the effectiveness of retrieving the listing of a known-item book from the 3.6 million entry onine catalog at the library of the University of Michigan using various combinations of author's name plus first and last title words. The principal finding was that 98.9% of the time a 1 to 20 line miniature catalog (minicat) was displayed that contained either the entry sought or a not-in-database (NID) reply when the search comprised all three words.
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- a
-
Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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- Date
- 9. 2.2008 17:52:22
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- a
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Andersson, R.; Holst, E.: Indexes and other depictions of fictions : a new model for analysis empirically tested (1996)
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- Abstract
- In this study descriptions of a novel by 100 users at 2 Swedish public libraries, Malmö and Molndal, Mar-Apr 95, were compared to the index terms used for the novels at these libraries. Describes previous systems for fiction indexing, the 2 libraries, and the users interviewed. Compares the AMP system with their own model. The latter operates with terms under the headings phenomena, frame and author's intention. The similarities between the users' and indexers' descriptions were sufficiently close to make it possible to retrieve fiction in accordance with users' wishes in Molndal, and would have been in Malmö, had more books been indexed with more terms. Sometimes the similarities were close enough for users to retrieve fiction on their own
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- a
-
Tang, M.-C.: Browsing and searching in a faceted information space : a naturalistic study of PubMed users' interaction with a display tool (2007)
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- Abstract
- The study adopts a naturalistic approach to investigate users' interaction with a browsable MeSH (medical subject headings) display designed to facilitate query construction for the PubMed bibliographic database. The purpose of the study is twofold: first, to test the usefulness of a browsable interface utilizing the principle of faceted classification; and second, to investigate users' preferred query submission methods in different problematic situations. An interface that incorporated multiple query submission methods - the conventional single-line query box as well as methods associated the faceted classification display was constructed. Participants' interactions with the interface were monitored remotely over a period of 10 weeks; information about their problematic situations and information retrieval behaviors were also collected during this time. The traditional controlled experiment was not adequate in answering the author's research questions; hence, the author provides his rationale for a naturalistic approach. The study's findings show that there is indeed a selective compatibility between query submission methods provided by the MeSH display and users' problematic situations. The query submission methods associated with the display were found to be the preferred search tools when users' information needs were vague and the search topics unfamiliar. The findings support the theoretical proposition that users engaging in an information retrieval process with a variety of problematic situations need different approaches. The author argues that rather than treat the information retrieval system as a general purpose tool, more attention should be given to the interaction between the functionality of the tool and the characteristics of users' problematic situations.
- Type
- a
-
Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998)
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- Abstract
- Reports results of a questionnaire survey to assess the attitudes of scholarly users towards electronic journals and examines the current level of use of these publications by university academics in 2 departments in each of 5 faculties of a UK university
- Date
- 22. 5.1999 19:07:29
- Type
- a
-
Gremett, P.: Utilizing a user's context to improve search results (2006)
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- Abstract
- Usability evaluations and observations of users shopping at Amazon.com (http://www.amazon.com) revealed some interesting user behaviors. The mixed behavior patterns were leveraged to create an interface for an e-commerce product. The author describes some design practices for providing a scoped search interface for an e-commerce site.
- Date
- 22. 7.2006 18:17:44
- Type
- a
-
Wallace, P.M.: Periodical title searching in online catalogues (1997)
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- Abstract
- Reports on a dramatic shift from subject to periodical title searching at Colorado University Libraries. States possible reasons for the change, examines problems encountered by users with searching the periodical title index and suggests how this change in online catalogue searching may affect future catalogue design and bibliographic instruction
- Date
- 29. 7.1998 10:57:22
- Type
- a
-
Kaske, N.K.: ¬A comparative study of subject searching in an OPAC among branch libraries of a university library system (1988)
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- Abstract
- The degree of variability in the percentage of subject searching in an online public access catalog (OPAC) among branch libraries of one university was studied. A full semester's worth of transactions was analyzed, not sampled. The time units used were hour of the day, day of the week, and week of the semester. The findings show that subject searching varies from a low of 22% to a high of 74% over the hours of a day. Variability for the days of the week ranged from 17% to 64%, and for the weeks of the semester variability ranged from 12% to 70%. Valuable management information on the utilization of the OPAC within each brach library and among all the branch libraries is provided through numerous charts and graphs.
- Type
- a
-
Stokmans, M.; Oomens, A.: Meer grasduinen door genreplaatsing? : genre- of alfabetische plaatsing: onderzoek naar verschillen in gebruikersgedrag (1997)
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- Abstract
- As part of her doctoral dissertation at Brabant Catholic University in the Netherlands A. Oomens recently held a survey to determine the relative merits of author and subject arrangements for non fiction collections. Although users browsing through the collections were more likely to find material of interest via a subject arrangement, those looking for a particular title were best served by an author arrangement. All users interviewed preferred the arrangement with which they were familiar
- Footnote
- Übers. d. Titels: Subject arrangement assists browsing?: subject versus alphabetical arrangement: a study in differences in user behavious
- Source
- BibliotheekBlad. 1(1997) no.21, S.22-23
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- a
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Moulaison, H.L.: OPAC queries at a medium-sized academic library : a transaction log analysis (2008)
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- Abstract
- Patron queries at a four-year comprehensive college's online public access catalog were examined via transaction logs from March 2007. Three representative days were isolated for a more detailed examination of search characteristics. The results show that library users employed an average of one to three terms in a search, did not use Boolean operators, and made use of limits one-tenth of the time. Failed queries remained problematic, as a full one-third of searches resulted in zero hits. Implications and recommendations for improvements in the online public access catalog are discussed.
- Date
- 10. 9.2000 17:38:22
- Type
- a
-
Schneider, R.: OPACs, Benutzer und das Web (2009)
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- Date
- 22. 2.2009 18:50:43
- Type
- a
-
Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994)
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- Abstract
- Presents a recently composite view of several user studies in information retrieval. Contains personal conclusions and speculations based on these studies, rather than formal statistical results, which so often are not comparable from 1 experiment to another. Suggests a taxonomy of user characteristics for such studies, in order to make results comparable. Discusses methods and effects of user training, then manner of expression of a query or information need, conduct of a search, use of the system command language or its equivalent, analysis by the user of retrieved information, and user satisfaction with outcome. Concludes with suggestions for system design and experimental methodology
- Source
- Canadian journal of information and library science. 19(1994) no.4, S.1-22
- Type
- a
-
Berger, F.C.; Hofstede, A.H.M. ter; Van der Weide, T.P.: Supporting query by navigation (1996)
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- Abstract
- Describes the technique used to study hypertext systems from a very general point of view, focus on monitoring searchers' behaviour, predict the estimation of the ultimate goals of the searchers, and estimate the searchers' determination to find these goals. The components are combined via a Markov chain approach so as to study information retrieval in general and hypertext (hypermedia) in particular. Demonstrates how these estimations can be used to assist searchers during their searching process and presents the derivation of a relevance function for documents, based on these estimations
- Source
- Information retrieval: new systems and current research. Proceedings of the 16th Research Colloquium of the British Computer Society Information Retrieval Specialist Group, Drymen, Scotland, 22-23 Mar 94. Ed.: R. Leon
- Type
- a
-
Witt, M.: Survey on the use of the catalogue at the Mediatheque of the Cité des Sciences et de l'Industrie (CSI) (1993)
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- Abstract
- The library of the Cité des Sciences et de l'industrie attracts 4.000 visitors daily of whom 25% consult the GEAC system OPAC. Describes a 1992 survey consisting of online questions followed by an interview. The questionnaires were adapted from ones used in the UK and utilised OLIVE (Online Interactive Validation and Evaluation). While difficulties arose from users' inconsistency in their replies and failures to answer questions, it has become clear that subject access is unsatisfactory, sometimes because of mistyping by the searcher but also because of the vocabulary problems and lack of guidance in search strategies
- Source
- International cataloguing and bibliographic control. 22(1993) no.4, S.68-71
- Type
- a
-
Okoli, C.; Mehdi, M.; Mesgari, M.; Nielsen, F.A.; Lanamäki, A.: Wikipedia in the eyes of its beholders : a systematic review of scholarly research on Wikipedia readers and readership (2014)
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- Abstract
- Hundreds of scholarly studies have investigated various aspects of Wikipedia. Although a number of literature reviews have provided overviews of this vast body of research, none has specifically focused on the readers of Wikipedia and issues concerning its readership. In this systematic literature review, we review 99 studies to synthesize current knowledge regarding the readership of Wikipedia and provide an analysis of research methods employed. The scholarly research has found that Wikipedia is popular not only for lighter topics such as entertainment but also for more serious topics such as health and legal information. Scholars, librarians, and students are common users, and Wikipedia provides a unique opportunity for educating students in digital literacy. We conclude with a summary of key findings, implications for researchers, and implications for the Wikipedia community.
- Date
- 18.11.2014 13:22:03
- Type
- a
-
Fidel, R.: ¬The user-centered approach (2000)
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- Abstract
- I started my professional career in library and information science because of my great interest in knowledge organization. The more experience I gained in the profession, the more I realized how crucial it is to understand which organization would be best for each group of users. This in turn requires an understanding of how users seek information. And so now my focus is an studying information seeking and searching behavior. Throughout the relatively long course of changing my focus, I followed Pauline Cochrane's writings. Now I can say that she has been among the first to have a "user-centered approach" to knowledge organization, and she has used the term three years before it became a mainstream phrase. The following is a short discussion about the usercentered approach which was presented in a workshop in 1997.
- Date
- 22. 9.1997 19:16:05
- Type
- a
-
Agosto, D.E.: Bounded rationality and satisficing in young people's Web-based decision making (2002)
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- Abstract
- This study investigated Simon's behavioral decisionmaking theories of bounded rationality and satisficing in relation to young people's decision making in the World Wide Web, and considered the role of personal preferences in Web-based decisions. It employed a qualitative research methodology involving group interviews with 22 adolescent females. Data analysis took the form of iterative pattern coding using QSR NUD*IST Vivo qualitative data analysis software. Data analysis revealed that the study participants did operate within the limits of bounded rationality. These limits took the form of time constraints, information overload, and physical constraints. Data analysis also uncovered two major satisficing behaviors-reduction and termination. Personal preference was found to play a major role in Web site evaluation in the areas of graphic/multimedia and subject content preferences. This study has related implications for Web site designers and for adult intermediaries who work with young people and the Web
- Type
- a
