Search (3 results, page 1 of 1)

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Abstract

Business librarianship is affected by a combination of forces. Among them are the nature of business as a discipline, the characteristics of business publications, and the needs and expectations of business patrons. Business reference queries are almost always complex. To handle them well, the librarian must spend considerable time with each patron. Bibliographic expertise and subject knowledge are also required. Ways to improve the quality of business reference service include a willingness to help patrons devise appropriate search strategies, assisting them in understanding and evaluating search results, investing in self-education, developing service-oriented reference policies, implementing flexible reference desk schedules, and establishing formal staff training programs

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Abstract

To identify the information search patterns of business communities, 2 surveys were conducted, one aimed at small businesses and the other at medium sized businesses. Use of different information sources, especially the public library, for business purposes were examined. Results show that businesses obtain information more through informal sources than formal ones. The customer is the most important business information source. Although less than 50% of the businesses surveyed reported using public libraries for business purposes in the previous year, the majority of those who did use the library sought help from library staff. Public libraries are more important for small businesses, especially those in their early stages of development, than for medium-sized businesses

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Source

Cogito. 10(1994) H.6, S.21-22