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Abstract

Um Benutzergruppen tagesaktuell, nutzerfreundlich und preiswert über das Unternehmens-, Hochschulnetze oder über das Internet informieren zu können, bilden Intranet- und Portal-Anbindungen ideale Lösungen. Es wird der prinzipielle Aufbau von Intranet- und Portal-Anbindungen dargestellt und die Verfahrensweise bei der Konzipierung und Umsetzung von Lösungen erläutert. Von GBI realisierte Lösungen und die in ihnen umgesetzten Leistungsangebote werden präsentiert

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Abstract

Die Entstehung und Gestaltung intraorganisationaler Netzwerke ist Teil der gegenwärtigen Entwicklung zur Informationsgesellschaft. Dieses Buch befasst sich mit der Entstehung von Netzwerken zwischen Mitarbeitern eines Unternehmens und den Auswirkungen auf die Performanz dieser Unternehmen. Dabei wird erstmalig die institutionelle und evolutionäre Netzwerktheorie (Nelson/Winter) auf intraorganisationale Probleme und Interdependenzen, Lernprozesse und gelernte Kooperationen zwischen Mitarbeitern angewendet. So wird die hierarchische Unternehmensorganisation um netzwerkbasierte Interaktionsformen erweitert. Das Fallbeispiel DC eLife in der DaimlerChrysler AG illustriert die Möglichkeiten der neuen digitalen Technologien und die Einführung von Intranet-Applikationen für gewerbliche Produktionsmitarbeiter.

Content

Inhalt: Wandel zur Informationsgesellschaft - Netzwerkorganisation in der digitalen Wirtschaft - Workforce connect (B2E) nach B2B und B2C - Routinen und Lernprozesse für die Netzwerkentstehung - Social Learning - Einführung von Mitarbeiter-Portal und elektronischen Personalprozessen in der DaimlerChrysler AG.

Image

Aus dem Inhalt: Wandel zur Informationsgesellschaft - Netzwerkorganisation in der digitalen Wirtschaft - Workforce connect (B2E) nach B2B und B2C - Routinen und Lernprozesse für die Netzwerkentstehung - Social Learning - Einführung von Mitarbeiter-Portal und elektronischen Personalprozessen in der DaimlerChrysler AG.

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Abstract

The Intranet has been hailed as the solution to organizational technology issues as far reaching as faster information systems development, access to legacy system data, integration of incompatible systems, and progress toward the "paperless office." Moreover, intranets enable work-flow management and project management and are a platform for process redesign. Yet possibly the most far-reaching impact of the Intranet is an organizational knowledge. Intranets are providing institutions and organizations with opportunities to create knowledge. A large proportion of the pioneers are high-technology companies making use of intranets for knowledge-intensive new product development. Intranets enable community expertise to develop, as engineers brainstorm and give each other feedback in discussion groups and share product specifications and product test result queries. The scope of interest in intranets is evidenced by diverse articles and applications in the medical, legal, engineering, training, travel, technical, computer-related, and manufacturing industries. Although some definitions restrict intranets to internal information an internal webs accessed exclusively by internal users, in this article, we adopt a broader definition that includes customers and suppliers in the extended enterprise [also called an "Extranet"] and industrywide applications. Thus, an intranet is a "powerful tool for institution-wide communications, collaborative projects, and the establishment of a sense of community an a manageable scale". Despite the fact that many organizations have adopted the Intranet with great enthusiasm and there has been an avalanche of Web and journalistic articles an the Intranet since the end of 1995, theoretical research has been lacking. Evidence of the business value of the Intranet has been convincing but largely anecdotal. In addition, negative reports have surfaced an hidden costs, performance limitations, and organizational resistance. Such issues have been researched with political theories that explain how some constituents gain and others lose when there is organizational change associated with information technology (IT) implementation. Organizational learning theories also explain such contradictions by examining what affects the creation, integration, and management of knowledge and the facilitation of organizational memory. For example, the theory of organizational knowledge creation posits that autonomy, intention, redundancy, fluctuation and creative chaos, and requisite variety are conditions that induce the transfer of tacit and explicit knowledge in a spiral from individual to group, to organization levels. The findings from this analysis of reported implementations of intranets generate a theoretically based model relating organizational kowledge to the Intranet phenomenon. We extend the inductive concepts by analyzing example of enabling conditions and organizational knowledge creation modes an intranets, using Nonaka's theory of organizational knowledge creation as a guide. Our contribution is to develop a theoretical understanding of the Intranet phenomenon, with an initial framework to guide further conceptual and empirical research an the impacts and business value of the Intranet and to present implications for information systems (IS) developers, IS departments, management, and researchers.

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a