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Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998)
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- Source
- Encyclopedia of library and information science. Vol.63, [=Suppl.26]
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Koutnik, C.: ¬The World Wide Web is here : is the end of printed reference sources near? (1997)
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- Abstract
- Although at first sight the WWW appears to have the potential for making printed reference sources obsolete, a systematic study of 104 reference questions, at the West Virginia Library Commission, demonstrated that, although the WWW is a powerful source of information, at the present time it is not a source that will answer a majority of reference questions. The WWW is strong in some categories of referenc equestions and weak in others. Time spent searching the WWW is another factor that must be taken into consideration by reference librarians. Concludes that it is not a wise decision to discard a reference book that will answer a question in 5 minutes when it will take 20 minutes to find the answer on the Web
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Tenopir, C.; Ennis, L.: ¬The digital reference work of academic libraries (1998)
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- Abstract
- Reports a survey of all academic members of the Association of Research Libraries in the 4th quarter of 1997 which examined how academic libraries incorporate electronic information sources into their reference activities and the effects on libraries services. There was a response rate of 68 per cent, Compares results surveys carried out in 1991 and 1994. The survey covered: numbers of computers access options (intermediary, end user online, CD-ROM locally loaded databases or those accessible through the library catalogue and the Internet. There is a trend away from print resources, particularly indexing and abstracting materials, and away from CD-ROM LANs and local loading of databases towards remote online resources
- Source
- Online. 22(1998) no.4, S.22-28
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Adams, V.M.: Concepts in end-user training : how to convert end users into effective searchers (1997)
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- Abstract
- Provides guidelines for information professionals running end user search programmes. Covers: the reference interview, evaluation of information sources (purpose, authprity, scope and proposed audience), user aids giving information on access, electronic database procedures, standards, electronic search strategies (logical connectors, proximity connections, limiting searches), and the role of the information centre in supporting end users
