-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
- Source
- Bibliotheksdienst. 35(2001) H.2, S.217-218
-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- 22. 1.2000 19:29:08
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- Bibliotheksdienst. 34(2000) H.1, S.102-112
-
Heller, L.: Warum Wissenschaftler nicht mehr einfach nur publizieren : Beobachtungen anhand aktueller digitaler Trends (2009)
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- Date
- 22. 7.2009 13:38:36
- Source
- BuB. 61(2009) H.4, S.264-267
-
Beddies, A.: Sprung ins digitale Zeitalter : Geisteswissenschaftliche Forschung nutzt Potenziale des Internet (2009)
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- Date
- 22. 7.2009 13:41:03
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- BuB. 61(2009) H.4, S.254-257
-
Weilenmann, A.-K.: Informationsdienstleistungen für virtuelle Universitäten (2000)
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- Abstract
- Die sich rasant verändernde Informationslandschaft erfordert ein Umdenken in den verschiedenen Informations- und Dokumentationsstellen; es gibt kaum noch einen Arbeitsbereich, der nicht stetigen Umwälzungen unterworfen ist. Besonders in der Auskunftstätigkeit sehen wir uns mit neuen Herausforderungen konfrontiert, um der zunehmenden Disintermediation zu begegnen. Unseren Kunden stehen übers Internet vielfältige Wege zur Verfügung, um sich die Informationen selbst zu beschaffen, was jedoch meist dazu führt, dass sie sich in den Weiten des World Wide Web verlieren. Die Kompetenz und sachkundige Navigationshilfe der Informations- und Dokumentationsspezialisten wird demnach je länger, umso mehr gefordert sein; es verändert sich lediglich die Art und Weise des Auskunftgebens: ,Librarians need to more formally incorporate this awesome information power into a new model of service provision so that they may position themselves to meet the needs of reference services in the next century". Vor diesem Hintergrund drängt sich nicht nur ein anderes Vorgehen beim Kundeninterview auf, sondern es stellt sich ebenfalls die Frage, wie man die Informations- und Kommunikationstechnologien (l+K-Technologien) sinnvoll einsetzen kann, sowohl für den konventionellen als auch für den virtuellen Auskunftsdienst. Das zunehmende Aufkommen virtueller Universitäten verlangt nach neuen innovativen Ideen, um den potenziellen Studenten angemessene Dienstleistungen zu bieten, die es ihnen erlauben, das ganze Spektrum der l+K-Technologien voll auszuschöpfen. Virtuelle Auskunftsdienste bzw. "virtual reference desks" sind immer häufiger beliebte Themen in der Fachpresse und werden in Zukunft als entscheidender Wettbewerbsfaktor gelten. Wie kann man die vorhandenen Informationen so bündeln und kanalisieren, dass unsere Kunden so rasch und so effizient als möglich zu den von ihnen nachgefragten Inhalten kommen? Ein kurzer Überblick über den heutigen Entwicklungsstand der "virtual reference desks" zeigt auf, dass vor allem die "Internet Public Library" (IPL) auf diesem Gebiet Pionierarbeit geleistet hat, dass ihre Angebote jedoch nicht über E-Mail-Auskunft hinausgehen. Anhand eines dreistufigen Auskunftsmodells werden fortschrittliche Möglichkeiten aufgezeigt, wie man Fernauskunft unter Einbezug aller Internetdienste (E-Mail, Newsgroups, Chat, WWW) abwickeln und gestalten könnte, wobei vor allem technische Ansätze berücksichtigt werden, das ganze Umfeld einer virtuellen Universität jedoch nicht außer Acht gelassen wird.
- Source
- Information und Öffentlichkeit: 1. Gemeinsamer Kongress der Bundesvereinigung Deutscher Bibliotheksverbände e.V. (BDB) und der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. (DGI), Leipzig, 20.-23.3.2000. Zugleich 90. Deutscher Bibliothekartag, 52. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. (DGI). Hrsg.: G. Ruppelt u. H. Neißer
-
Kasperek, G.: Recherchieren - auch mal mit dem Mut zur Lücke : Literaturbezogene Arbeitsweisen bei Naturwissenschaftlern am Beispiel der Biologie (2009)
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- Date
- 22. 7.2009 13:41:12
- Source
- BuB. 61(2009) H.4, S.258-264
-
Heller, L.: Literatur- und Informationsversorgung in der Spitzenforschung (2009)
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- Date
- 22. 7.2009 13:40:29
- Source
- BuB. 61(2009) H.4, S.267-272
-
Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005)
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- Date
- 22. 9.2005 20:50:31
- Source
- BuB. 57(2005) H.9, S.611-616
-
Hermann, D.: Bibliotheks-Recherche- und Informationssystem in Sachsen-Anhalt : Eine Zwischenbilanz (2000)
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- Bibliotheksdienst. 34(2000) H.5, S.807-818
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Lapp, E.; Schwartz, D.: Konzept und prototypische Realisierung einer elektronischen Bibliothek für Ingenieure : Teil 2 (2000)
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Miedtke, E.: ILEKS : Zum aktuellen Stand der Datenbank und des ILEKS-Konsortiums (2000)
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Cloughley, K.: Digital reference services : how do the library-based services compare with the expert services? (2004)
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-
Rohlinger, J.F.: ¬Der Bibliothekar als Lotse im Internetdschungel (2001)
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Neuer Online-Shop für wissenschaftliche-technische Literatur : GetInfo (2002)
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Hörner, H.; Roos, A.: Wirtschaftsinformationsanbieter im Umbruch : Wie die Internet-Ökonomie ihre Dienstleistungen verändert (2001)
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Lüdtke, H.: Taking the reference desk to cyberspace : Internet-Bibliotheken und Online-Auskunftsdienste / im Mittelpunkt die Internet Public Library (USA) (2001)
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- BuB. 53(2001) H.9, S.544-552
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Rösch, H.: Digital Reference : Bibliothekarische Auskunft und Informationsvermittlung im Web (2003)
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Thiele, R.: Neue Medien, neue Dienste und neue Aufgaben in (Hochschul-)Bibliotheken : Change is the norm, embrace it (2000)
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Empfehlungen zur weiteren Entwicklung der Digitalen Bibliothek NRW : Arbeitsgemeinschaft der Universitätsbibliotheken im verband der Bibliotheken des Landes NRW - Arbeitsgemeinschaft der Fachhochschulbibliotheken im Verband der Bibliotheken des Landes NRW, 30. Januar 2001 (2001)
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