-
Cisler, S.: Community computer networks : building electronic greenbelts (1994)
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- Abstract
- Gives a background to the development of community networks giving an outline of the current situation. Describes the information and services found on the networks, the connection the systems use, who starts and runs the systems and their sources of funding. Presents a range of current models describing HAWAII FYI, National Capital FreeNEt. Ottawa, Wellington City Council's Community Computer Network, New Zealand, and Big Sky Telegraphy, Dilton, Montana, and outlining other models. Examines social aspects of the systems and looks to the future of these systems in the light of changing technology
- Imprint
- Illinois : University at Urbana-Champaign, Graduate School of Library and Information Science
- Source
- Emerging communities: integrating networked information into library services. Proceedings of the Clinic on Library Applications of Data Processing, Illinois University at Urbana-Champaign, 4-6 April 1993. Ed.: A.P. Bishop
-
Yu, X.: Advancing reference information systems on the Web (1996)
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- Abstract
- The major attractions of building a Web based reference information system are described: software is virtually 'free'; required training is minimal; systems can be accessed by a variety of platforms; and reference librarians around the world are able to share their expertise. Discusses these points in the context of the evolution of reference information file systems and describes a prototype to show how to construct a basic Web based system
-
Stokes, V.B.: Linking academic systems with the community : current activities at Princeton (1994)
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- Abstract
- Princeton University is using computer networking to forge links with the local community. Describes the work of its Office of Computing and Information Technology. It maintains a campus-wide information system Princeton New Network which is available for public access and supports local schools in a variety of ways the most recent project being to provide Internet access to the Princeton Regional Schools
- Imprint
- Illinois : University at Urbana-Champaign, Graduate School of Library and Information Science
- Source
- Emerging communities: integrating networked information into library services. Proceedings of the Clinic on Library Applications of Data Processing, Illinois University at Urbana-Champaign, 4-6 April 1993. Ed.: A.P. Bishop
-
Wijnhoven, F.; Brinkhuis, M.: Internet information triangulation : design theory and prototype evaluation (2015)
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- Abstract
- Many discussions exist regarding the credibility of information on the Internet. Similar discussions happen on the interpretation of social scientific research data, for which information triangulation has been proposed as a useful method. In this article, we explore a design theory-consisting of a kernel theory, meta-requirements, and meta-designs-for software and services that triangulate Internet information. The kernel theory identifies 5 triangulation methods based on Churchman's inquiring systems theory and related meta-requirements. These meta-requirements are used to search for existing software and services that contain design features for Internet information triangulation tools. We discuss a prototyping study of the use of an information triangulator among 72 college students and how their use contributes to their opinion formation. From these findings, we conclude that triangulation tools can contribute to opinion formation by information consumers, especially when the tool is not a mere fact checker but includes the search and delivery of alternative views. Finally, we discuss other empirical propositions and design propositions for an agenda for triangulator developers and researchers. In particular, we propose investment in theory triangulation, that is, tools to automatically detect ethically and theoretically alternative information and views.
- Source
- Journal of the Association for Information Science and Technology. 66(2015) no.4, S.684-701
-
Halverson, A.L.: ¬The two instructional faces of the Web : information resource and publishing tool (1997)
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- Abstract
- The WWW represents the final step in the evolution of the Internet and is a tool with many practical applications for library training. 2 such WWW applications are discussed in light of projects undertaken in the Helen Topping Architecture and Fine Arts Library at Southern California University. The WWW may be used as a resource in the library as a source of content which must be taught and should be presented to users along with the same information literacy skills which must accompany any resource. The WWW may be used as a publishing tool where the content is created according to the particular instructional need or situation. This usage involves the technology of the WWW rather than its content
-
Kovacs, D.K.; Fleming, M.: Internet resources and humanities reference service (1994)
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- Abstract
- Discusses the information needs of humanities scholars and how humanities reference librarians can use Internet or BITNET resources to fulfil those information needs. Offers advice on locating and identifying Internet resources, and establishing the use of Internet resources in a reference service. Describes selected Internet resources in the disciplines of: classical studies, history, art history, literature, philosophy, religion, music, and linguistcs
- Imprint
- Illinois : University at Urbana-Champaign, Graduate School of Library and Information Science
- Source
- Emerging communities: integrating networked information into library services. Proceedings of the Clinic on Library Applications of Data Processing, Illinois University at Urbana-Champaign, 4-6 April 1993. Ed.: A.P. Bishop
-
Polly, J.A.: Somebody knocking' : the public library at the electronic door (1993)
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- Abstract
- A suburban public library with a long history of technological innovation chronicles its adventures during its first year of Internet connectivity, including staff use of electronic mail, TELNET, and File Transfer Protocol. Future plans include public use from the computer lab located in the library. A resource section includes information on how to get on the Internet and how to learn more about it through user guides
- Imprint
- Illinois : University of Illinois at Urbana-Champaign, Graduate School of Library and Information Science
- Source
- Proceedings of the Clinic on Library Applications of Data Processing: held April 5-7 1992 at University of Illinois at Urbana-Champaign. Ed. by L.C. Smith and P.W. Dalrymple
-
Griffith, J.B.; Smith, M.S.: ¬The information superhighway and the National Information Infrastructure (NII) (1994)
0.02
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- Abstract
- Looks at the moves to develop an information superhighway and the National Information Infrastructure in the USA which are being supported by the Clinton Administration. Describes the results of the government report 'National Information Infrastructure: Agenda for action' released in Sep 93, which covers: principles for government action, economic benefits, regulations, suitable applications, and information policy. Examines issues involved in this debate; the private sector/government relationship; open access and universal service; privacy and security; and intellectual property rights
- Source
- Journal of academic librarianship. 20(1994) no.2, S.93-95
-
Fenichel, C.H.: ¬The Interneted library system (1994)
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- Abstract
- Details the library system at the Hahnemann University which handles the institutions's interface to Internet as well as an institution-wide electronic mail system. Describes the hardware, software involved and the services provided
- Source
- Proceedings of the 15th National Online Meeting 1994, New York, 10-12 May 1994. Ed. by M.E. Williams
-
Bandyopadhyay, A.: Internet-based reference services in medical libraries : a perspective (1997)
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- Abstract
- The emergence of the Internet has dramatically changed computerized information access and tools and resources available on the Internet affect library services in various ways. Many health science librarians are using Internet resources to meet their own information needs, and those of health care providers. Examnies different applications of the Internet components in medical library settings, with special emphasis on reference services, discusses the role of the Internet in fulfilling National Network of Libraries of Medicine's (NN/LM) objectives, and analyzes the merit and demerits of using the Internet as a reference tool in health science libraries
-
Lagace, N.: ¬The Internet Public Library's 'Ask a question worldwide reference service' (1998)
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- Abstract
- Discusses the background to and the mission of the Internet Public Library and the rationale for its Reference Center. Describes the staffing, software, how the questions are submitted, the limitations of e-mail reference, and plans for the future
- Footnote
- Revision of a paper presented to the 25th annual conference of the Art Libraries Society of North America in Apr 1997, within the context of the changing face of reference: electronic reference service case studies
-
Pomerantz, J.: ¬A conceptual framework and open research questions for chat-based reference service (2005)
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- Abstract
- This article seeks to shift the literature an chat-based reference services beyond the current spate of case studies and discussions of emerging standards and best practices in providing chat-based reference, to a higher level of discussion an the creation and discussion of theoretical frameworks to unite these standards and practices. The article explores the varlous steps in the process of providing synchronous, chat-based reference, as well as issues involved in providing such service at each step. The purpose of this exploration is twofold: First, this article presents some open research questions at each step in the process of providing chatbased reference service. Second, the entire process of providing chat-based reference is viewed as a whole, and a model of the provision of chat-based reference service is developed at a high level of abstraction. lt is hoped that this model may serve as a conceptual framework for future discussions of and development of applications for chat-based reference.
- Source
- Journal of the American Society for Information Science and Technology. 56(2005) no.12, S.1288-1302
-
Watkins, S.G.: Finding your way on the Internet : the InfoSlug system at the University of California, Santa Cruz (1994)
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- Abstract
- InfoSlug is a computerized information system at the University of California, Santa Cruz which provides information for and about the Santa Cruz campus and links users with the diverse resources of the Internet via gopher and Wide Area Information Server software. Outlines how the system was developed and details the services provided on the system
- Source
- Journal of academic librarianship. 20(1994) no.1, S.25-28
-
Watts, A.: St Louis Electronic City Hall : a partnership for civic information (1998)
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- Abstract
- In Nov 97, the St Louis Public Library, Missouri, together with the city's Board of Aldermen, announced the inauguration of the 'Electronic City Hall'. The scheme provides Internet users with direct access to the city charter, revised code, and ordinances of the City of St Louis via the St Louis Public Library's homepage. The ability to search and copy software permits legal professionals and citizens alike easy access to the city's critical legal documents
-
Westbrook, L.: Unanswerable questions at the IPL : user expectations of e-mail reference (2009)
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- Abstract
- Purpose - In a 31-month period, 1,184 questions addressed to the Internet Public Library's (IPL) reference service remained unanswered on the grounds that they were "out of scope". This paper aims to analyze the questions as artifacts of users' expectations to better chart the distinction between user and librarian views of reference service. Design/methodology/approach - Each question is examined to identify two user expectations, i.e. what kinds of information librarians could provide and what kinds of needs librarians could help meet. Emergent coding with a code-recode rate of 97 per cent identifies 23 types of expected librarian assistance and 28 characteristics of expected applications of that assistance. Findings - Users expect IPL librarians to provide personal advice, analysis, facts, procedures, instruction, technology guidance and evaluation. IPL librarians are expected to help users in making decisions, solving problems, completing processes and developing understanding. Research limitations/implications - Limitations include the use of a single coder and the use of single institution's data set. Mapping these user expectations suggests a need for librarians to consider further development of reference service in terms of its judgment, form, and involvement parameters. Practical implications - Reference service policies and training should be examined to enhance librarians' abilities to consider judgment, form, and involvement parameters primarily from the user's perspective. Originality/value - This paper analyzes that which is rarely seen, i.e. e-mail reference questions which are considered beyond the scope of service. Additionally, the IPL question pool provides a broader range of user mental models than would be found in any geographically bound institution.
- Source
- Journal of documentation. 65(2009) no.3, S.367-395
-
Lagace, N.; McClennen, M.: Managing an Internet-based distributed reference service (1998)
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- Abstract
- The Internet Public Library (IPL), hosted by the University of Michigan School of Information, is an entirely virtual operation located on the Web with a mission to provide library services to the global Internet community. Describes the work of the IPL Reference Center which provides interactive reference services through a Web server and e-mail. Outlines how reference questions are handled by voluteer librarians and library students, discusses the characteristics of an e-mail reference service, and explains how the IPL's specially developed software system (QRC) works
-
Ford, N.; Eaglestone, B.; Madden, A.; Whittle, M.: Web searching by the "general public" : an individual differences perspective (2009)
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- Abstract
- Purpose - The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public. Design/methodology/approach - In total, 91 members of the general public performed 195 controlled searches. Search activity and ratings of search difficulty and success were recorded and statistically analysed. The study was exploratory, and sought to establish whether there is a prima facie case for further systematic investigation of the selection and combination of variables studied here. Findings - Results revealed a number of interactions between individual differences, the use of different search strategies, and levels of perceived search difficulty and success. The findings also suggest that the open and closed nature of searches may affect these interactions. A conceptual model of these relationships is presented. Practical implications - Better understanding of factors affecting searching may help one to develop more effective search support, whether in the form of personalised search interfaces and mechanisms, adaptive systems, training or help systems. However, the findings reveal a complexity and variability suggesting that there is little immediate prospect of developing any simple model capable of driving such systems. Originality/value - There are several areas of this research that make it unique: the study's focus on a sample of the general public; its use of search logs linked to personal data; its development of a novel search strategy classifier; its temporal modelling of how searches are transformed over time; and its illumination of four different types of experienced searcher, linked to different search behaviours and outcomes.
- Source
- Journal of documentation. 65(2009) no.4, S.632-667
-
Pomerantz, J.; Nicholson, S.; Belanger, Y.; Lankes, R.D.: ¬The current state of digital reference : validation of a general digital reference model through a survey of digital reference services (2004)
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- Abstract
- This paper describes a study conducted to determine the paths digital reference services take through a general process model of asynchronous digital reference. A survey based on the general process model was conducted; each decision point in this model provided the basis for at least one question. Common, uncommon, and wished-for practices are identified, as well as correlations between characteristics of services and the practices employed by those services. Identification of such trends has implications for the development of software tools for digital reference. This study presents a snapshot of the state-of-the-art in digital reference as of late 2001- early 2002, and validates the general process model of asynchronous digital reference.
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
-
Atkinson, R.D.; Curtiss, D.C.: ¬The Infonet : integrating networked CD-ROM databases and Internet search tools (1993)
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- Abstract
- In order to provide researchers at the Naval Research Laboratory (NRL), Washington, DC, with access to information resources at their desk tops, the Ruth H. Hooker Research Library and Technical Information Center of the NRL installed a networked information utility called InfoNet. Using a single menuing system, the InfoNet is available from anywhere on the campus FDDI/Ethernet network. Researchers using any type of computing workstation or dumb terminal are provided with access to CD-ROM databases, the library's online catalogue, laboratory management information database, and state of the art Knowbot prototypes to search the Internet. The InfoNet also makes extensive use of Internet electronic mail to provide Alias accounts, ListServ forums, and to send search results to end users. The InfoNet system hardware and software consists entirely of industry standard components and makes extensive use of the TCP/IP suite of protoclos
- Source
- Proceedings of the 14th National Online Meeting 1993, New York, 4-6 May 1993. Ed.: M.E. Williams
