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Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005) 0.01

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Date: 22. 9.2005 20:50:31

Windrath, M.: Auf der Suche nach der richtigen Antwort : Von der Bücherrallye bis zur Web-Recherche: Neuer Schulservice der Stadtbibliothek boomt (2006) 0.01

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Date: 3. 5.1997 8:44:22

Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.00

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Date: 22. 3.2004 14:46:50

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