Search (47 results, page 2 of 3)

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Abstract

As a constantly changing resource, the Internet poses a challenge for bibliographic instruction librarians. Until recently, there has been little effort to survey Internet users about their search behaviours or source of Internet instruction. Focuses on survey data collected at Albany University, SUNY, early in 1995. It provides information about how users learned to use the Internet (mostly by themselves), the penetration of the Internet instruction programme (only 13% of those surveyed had attended), and public awareness of both instruction and the availability of Internet terminals in the university library

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Abstract

The electronic library and the Internet intensifies the need for information skills in academic research, in 3 categories: judgement; knowledge and operation of resources; and linguistic and logical skills. Outlines strategies for training within the doctoral supervision process. Qualitative data from the Information Access project on current practice among supervisors, suggest that successful training of researchers requires: recognition of the size of the problem; adoption of a different model of library skills training; recognition of the developmental nature of training needs; recognition of the important role research supervisors play alongside librarians; explicit discussion of metacognitive aspects of these skills; formulation of training policy by national and local institutions; training and support for supervisors themselves; and the nees for academics and students to take resposibility for their learning in this area

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Abstract

This study analyzes to which degree the question types addressed to a digital reference service run by a consortium of public libraries have changed between the Years 1999 and 2006. The data consist of representative samples of reference questions to a Finnish Ask a Librarian digital reference service in the years studied. Questions were classified based on a taxonomy refining earlier major taxonomies. The proportion of ready reference questions had increased from 33 to 45% whereas the proportion of subject-based research questions had decreased from 57 to 47%. Among the former, fact-finding questions had especially increased, and among the latter, topical search questions had decreased. These changes in the popularity of question types are likely related to the way people are searching on the Internet. It is concluded that the Internet has somewhat reduced the traditional role of public libraries in mediated topical searching.

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Date

22. 2.2000 10:25:05

Series

Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22

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Abstract

Reports results of a questionnaire survey, conducted by the School of Information and Media, Robert Gordon University, Aberdeen, Scotland, between June and November 1997, to compare and contrast the range and value of use of the Internet with traditional reference sources in Scottish public libraries. Data was collected on the extent of Internet connectivity in Scottish public libraries in 1995, the uses of the Internet in public libraries and the percentages of library staff using it and the type of work for which they are using it. The current study built upon the work of the UKOLN survey by looking at the use of the Internet in reference work by library reference staff in comparison to their usage of traditional printed sources. Recommends that consideration ahould be given to obtaining additional external funding for Internet and WWW access, authorities should consider allocating more resources to training reference staff in Internet use, consideration should be given to providing reference staff with training on the technical difficulties associated with using the Internet and information on authoritative, quality Web sites should be made available to reference staff in all public libraries

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Abstract

Die Digitale Bibliothek hat viele Gesichter und viele Funktionen, Kein des Begriffs ist die Aufbereitung, Zugänglichkeit und Verarbeitung von digitalen - aber auch nichtdigitalen - Quellen. Das Management von elektronischen Informationsressourcen birgt neue Strukturen, neue Paradigmen, neue Arbeitsweisen und neue Informationsvermittlungsmethoden. Noch einer Übersicht über die Begriffsbestimmung "Digitale Bibliothek" werden die Forschungsprogramme und Förderansätze hinsichtlich digitaler Bibliotheksprojekte in den USA, Europa, Asien und Ozeanien dargestellt. Einzelne Aspekte der digitalen Bibliothek werden dann näher erläutert wie die Architektur der digitalen Bibliothek, Metadaten, Dokumentenerstellung, Interoperability, Gateways - Clearinghouses etc., Paradigmenverschiebung, elektronische Zeitschriften, Informationsvermittlung, Abrechungsmodalitäten, Archivierung etc. Weiterhin wird überlegt, was die künftigen Implikationen der Informationseuphorie bzw. des "data smog" sind, wie der Wissenschaftlerarbeitsplatz aussieht und weiche Rolle Bibliothek und Bibliothekare in der Informationsversorgung künftig haben

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Abstract

This article discusses the history and emergence of non-library commercial and noncommercial information services on the World Wide Web. These services are referred to as "expert services," while the term "digital reference" is reserved for library-related on-line information services. Following suggestions in library and information literature regarding quality standards for digital reference, researchers make clear the importance of developing a practicable methodology for critical examination of expert services, and consideration of their relevance to library and other professional information services. A methodology for research in this area and initial data are described. Two hundred forty questions were asked of 20 expert service sites. Findings include performance measures such as response rate, response time, and verifiable answers. Sites responded to 70% of all questions, and gave verifiable answers to 69% of factual questions. Performance was generally highest for factual type questions. Because expert services are likely to continue to fill a niche for factual questions in the digital reference environment, implications for further research and the development of digital reference services may be appropriately turned to source questions. This is contrary to current practice and the emergence of digital reference services reported in related literature thus far.

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Abstract

Purpose - This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to investigate the impact of digital transition on the information behaviour of the Google Generation and to guide library and information services to anticipate and react to any new or emerging behaviours in the most effective way. Design/methodology/approach - The study was virtually longitudinal and is based on a number of extensive reviews of related literature, survey data mining and a deep log analysis of a British Library and a JISC web site intended for younger people. Findings - The study shows that much of the impact of ICTs on the young has been overestimated. The study claims that although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web. Originality/value - The paper reports on a study that overturns the common assumption that the "Google generation" is the most web-literate.

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Abstract

Purpose - In a 31-month period, 1,184 questions addressed to the Internet Public Library's (IPL) reference service remained unanswered on the grounds that they were "out of scope". This paper aims to analyze the questions as artifacts of users' expectations to better chart the distinction between user and librarian views of reference service. Design/methodology/approach - Each question is examined to identify two user expectations, i.e. what kinds of information librarians could provide and what kinds of needs librarians could help meet. Emergent coding with a code-recode rate of 97 per cent identifies 23 types of expected librarian assistance and 28 characteristics of expected applications of that assistance. Findings - Users expect IPL librarians to provide personal advice, analysis, facts, procedures, instruction, technology guidance and evaluation. IPL librarians are expected to help users in making decisions, solving problems, completing processes and developing understanding. Research limitations/implications - Limitations include the use of a single coder and the use of single institution's data set. Mapping these user expectations suggests a need for librarians to consider further development of reference service in terms of its judgment, form, and involvement parameters. Practical implications - Reference service policies and training should be examined to enhance librarians' abilities to consider judgment, form, and involvement parameters primarily from the user's perspective. Originality/value - This paper analyzes that which is rarely seen, i.e. e-mail reference questions which are considered beyond the scope of service. Additionally, the IPL question pool provides a broader range of user mental models than would be found in any geographically bound institution.

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Abstract

Purpose - The purpose of this paper is to explore the impact of a number of human individual differences on the web searching of a sample of the general public. Design/methodology/approach - In total, 91 members of the general public performed 195 controlled searches. Search activity and ratings of search difficulty and success were recorded and statistically analysed. The study was exploratory, and sought to establish whether there is a prima facie case for further systematic investigation of the selection and combination of variables studied here. Findings - Results revealed a number of interactions between individual differences, the use of different search strategies, and levels of perceived search difficulty and success. The findings also suggest that the open and closed nature of searches may affect these interactions. A conceptual model of these relationships is presented. Practical implications - Better understanding of factors affecting searching may help one to develop more effective search support, whether in the form of personalised search interfaces and mechanisms, adaptive systems, training or help systems. However, the findings reveal a complexity and variability suggesting that there is little immediate prospect of developing any simple model capable of driving such systems. Originality/value - There are several areas of this research that make it unique: the study's focus on a sample of the general public; its use of search logs linked to personal data; its development of a novel search strategy classifier; its temporal modelling of how searches are transformed over time; and its illumination of four different types of experienced searcher, linked to different search behaviours and outcomes.

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Abstract

Many discussions exist regarding the credibility of information on the Internet. Similar discussions happen on the interpretation of social scientific research data, for which information triangulation has been proposed as a useful method. In this article, we explore a design theory-consisting of a kernel theory, meta-requirements, and meta-designs-for software and services that triangulate Internet information. The kernel theory identifies 5 triangulation methods based on Churchman's inquiring systems theory and related meta-requirements. These meta-requirements are used to search for existing software and services that contain design features for Internet information triangulation tools. We discuss a prototyping study of the use of an information triangulator among 72 college students and how their use contributes to their opinion formation. From these findings, we conclude that triangulation tools can contribute to opinion formation by information consumers, especially when the tool is not a mere fact checker but includes the search and delivery of alternative views. Finally, we discuss other empirical propositions and design propositions for an agenda for triangulator developers and researchers. In particular, we propose investment in theory triangulation, that is, tools to automatically detect ethically and theoretically alternative information and views.

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Abstract

The Internet has become the first source of consumer health information. Most theoretical and empirical studies are centered on information needs and seeking, rather than on information outcomes. This review's purpose is to explore and explain health outcomes of Online Consumer Health Information (OCHI) in primary care. A participatory systematic mixed studies review with a framework synthesis was undertaken. Starting from an initial conceptual framework, our specific objectives were to (a) identify types of OCHI outcomes in primary care, (b) identify factors associated with these outcomes, and (c) integrate these factors and outcomes into a comprehensive revised framework combining an information theory and a psychosocial theory of behavior. The results of 65 included studies were synthesized using a qualitative thematic data analysis. The themes derived from the literature underwent a harmonization process that produced a comprehensive typology of OCHI outcomes. The revised conceptual framework specifies four individual and one organizational level of OCHI outcomes, while including factors such as consumers' information needs and four interdependent contextual factors. It contributes to theoretical knowledge about OCHI health outcomes, and informs future research, information assessment methods, and tools to help consumers find and use health information.

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Source

Information processing and management. 40(2004) no.2, S.347-363

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Source

Library journal. 119(1994) no.11, S.22-24

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Date

10. 1.1999 17:22:49

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Date

22. 2.1999 13:19:44

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Date

17. 7.1998 22:10:42

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Date

22. 7.2009 13:38:36

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Date

22. 2.1999 16:50:03

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Date

22. 7.2009 13:41:03