-
Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998)
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- Abstract
- Provides illustrative examples of the methods, tools and resources that enable librarians, information specialists and end users to make the most of the WWW. The 4 key factors that facilitate access are location, evaluation, organization and communication. Outlines how a number of sistes make use of these factors. Describes: the Internet Library for Librarians, Argus Clearinghouse's Digital Librarian's Award; FEDSTATS, the University Library System, chines University of Hong Kong, the WWW Virtual Library, the Finnish Virtual Library Project, and BIBNET
- Date
- 22. 2.1999 13:19:44
- Source
- Information retrieval and library automation. 33(1998) no.8, S.1-3
-
Liu, L.-G.: ¬The Internet and library and information services : a review, analysis, and annotated bibliography (1995)
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- Abstract
- Reviews the literature of the Internet and WWW, since 1990, covering 446 references on the Internet and library and information services with particular reference to issues such as: academic libraries and scholarly research; collection development and cooperation; community colleges and networks; electronic publishing; document delivery and interloans; global and international networking; government information; Internet training; legal, ethical and security issues; OPACs; privatization and commercialization; public libraries; reference services; school libraries; special libraries; standards and protocols; and women, minorities, disabled and equality
- Imprint
- Champaign, IL : Illinois University at Urbana-Champaign, Graduate School of Library and Information Science
- Series
- Graduate School of Library and Information Science: occasional papers; no.202
-
Pomerantz, J.: ¬A conceptual framework and open research questions for chat-based reference service (2005)
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- Abstract
- This article seeks to shift the literature an chat-based reference services beyond the current spate of case studies and discussions of emerging standards and best practices in providing chat-based reference, to a higher level of discussion an the creation and discussion of theoretical frameworks to unite these standards and practices. The article explores the varlous steps in the process of providing synchronous, chat-based reference, as well as issues involved in providing such service at each step. The purpose of this exploration is twofold: First, this article presents some open research questions at each step in the process of providing chatbased reference service. Second, the entire process of providing chat-based reference is viewed as a whole, and a model of the provision of chat-based reference service is developed at a high level of abstraction. lt is hoped that this model may serve as a conceptual framework for future discussions of and development of applications for chat-based reference.
- Source
- Journal of the American Society for Information Science and Technology. 56(2005) no.12, S.1288-1302
-
Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
-
Janes, J.; Hill, C.; Rolfe, A.: Ask-an-expert services analysis (2001)
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- Abstract
- This article discusses the history and emergence of non-library commercial and noncommercial information services on the World Wide Web. These services are referred to as "expert services," while the term "digital reference" is reserved for library-related on-line information services. Following suggestions in library and information literature regarding quality standards for digital reference, researchers make clear the importance of developing a practicable methodology for critical examination of expert services, and consideration of their relevance to library and other professional information services. A methodology for research in this area and initial data are described. Two hundred forty questions were asked of 20 expert service sites. Findings include performance measures such as response rate, response time, and verifiable answers. Sites responded to 70% of all questions, and gave verifiable answers to 69% of factual questions. Performance was generally highest for factual type questions. Because expert services are likely to continue to fill a niche for factual questions in the digital reference environment, implications for further research and the development of digital reference services may be appropriately turned to source questions. This is contrary to current practice and the emergence of digital reference services reported in related literature thus far.
- Source
- Journal of the American Society for Information Science and technology. 52(2001) no.13, S.1106-1121
-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
-
Shaw, D.: Challenges of information technology in improving information services (1997)
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- Abstract
- Reviews the significant changes in information technology over the last 50 years and considers the many implications for information services. The Internet, global access to distributed information sources, and remote users all present challenges to would-be providers of information services. As resources proliferate, the information professional must develop new methods for locating and accessing them: reliance on publishers and reviews is no longer sufficient. Information service providers can now serve more diverse clienteles, but must be aware of the greater range of information needs and styles of information seeking. The continuing challenge is to harness the information technologies to meet these needs
- Date
- 22. 2.1999 16:50:03
- Source
- Journal of information; communication; and library science. 4(1997) no.1, S.3-9
-
Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998)
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- Abstract
- Reports results of an e-mail questionnaire survey of 161 UK local authorities to determine their use of the WWW for the dissemination of information. Identifies the resons for its adoption, the benefits and disadvantages and the types of information being disseminated by this means. All the Web sites were observed and assessed for relevance and quality and 4 local authorities were used as case studies
- Date
- 10. 1.1999 17:22:49
- Source
- Journal of information science. 24(1998) no.2, S.105-112
-
Weiss, S.C.: ¬The seamless, Web-based library : a meta site for the 21st century (1999)
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- Abstract
- Taking a step beyond Meta search engines which require Web site evaluation skills and a knowledge of how to construct effective search statements, we encounter the concept of a seamless, Web-based library. These are electronic libraries created by information professionals, Meta sites for the 21st Century. Here is a place where average people with average Internet skills can find significant Web sites arranged under a hierarchy of subject categories. Having observed client behavior in a university library setting for a quarter of a century, it is apparent that the extent to which information is used has always been determined by content applicable to user needs, an easy-to-understand design, and high visibility. These same elements have determined the extent to which Internet Quick Reference (IQR), a seamless, Web-based library at cc.usu.edu/-stewei/hot.htm. has been used
- Imprint
- Medford, NJ : Information Today
- Series
- Proceedings of the American Society for Information Science; vol.36
- Source
- Knowledge: creation, organization and use. Proceedings of the 62nd Annual Meeting of the American Society for Information Science, 31.10.-4.11.1999. Ed.: L. Woods
-
Moore, A.: As I sit studying : WWW-based reference services (1998)
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- Abstract
- Reports on the current state of reference services supplied by the WWW and describes: the main features of WWW based reference services; several models of handling requests; and the impact of these services on traditional reference services. Based upon anecdotal information, concludes that, to date, Web based reference services have had little impact upon traditional reference services
- Date
- 17. 7.1998 22:10:42
-
Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997)
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- Source
- Canadian journal of information and library science. 22(1997) no.2, S.1-15
-
Quint, B.: Round the clock, round the world : delivering quality affordable data 24 hours a day will take us into the future (1998)
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- Abstract
- Reports on the Southern California Online Users Group annual workshop, which broke all previous attendance records. The topic was 'Radical redesign of reference and research', and common threads among speakers included the need for a new reference/research model that will scale with future needs, and the now common standard of round the clock service availability. Print could become a secondary medium to digital data, primarily delivered over the Internet, and that information vendors be forced to change pricing structures. Librarians from public, corporate, and academic sectors have begun building Web sites around links to their own data and to other quality sites as a means of providing 24 hour services. Vendors might consider creating new price comparison services, or offering proce guarantees, to compete with this new phenomenon
- Date
- 22. 2.1999 18:08:25
- Source
- Information today. 15(1998) no.6, S.8-9,26
-
Heller, L.: Literatur- und Informationsversorgung in der Spitzenforschung (2009)
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- Abstract
- Zentrale Erwerbung von wissenschaftlichen Informationsressourcen im Netz der virtuellen Hybridbibliothek der Max-Planck-Gesellschaft »Excellent Information Services for Excellent Research« ist das Motto der Anfang 2007 gegründeten Max Planck Digital Library (MPDL). Diese ambitionierte Leitlinie würdigt die Relevanz eines modernen wissenschaftlichen Informationsmanagements für eine exzellente Spitzenforschung. Mit Gründung der MPDL wurde in der Max-Planck-Gesellschaft (MPG) ein entscheidender Schritt zur zentralen Unterstützung eines bisher weitgehend dezentralen Informationsversorgungsnetzes gegangen. Die Entscheidung zu einer Kombination aus zentraler und dezentraler Informationsversorgung trägt den Veränderungen Rechnung, die sich durch die Möglichkeiten der digitalen Welt ergeben haben. Intention der Neugründung ist jedoch nicht, ein unter der Prämisse der Institutsautonomie etabliertes, wohl durchdachtes Literatur- und Informationsversorgungssystem sukzessive durch eine zentrale Einheit abzulösen, sondern gemäß der Maxime der Subsidiarität Stärken von dezentralen und von zentralen Einheiten zu einem effizienten Gesamtsystem zu ergänzen. Der vorliegende Artikel skizziert das Netz der Informationsversorgung in der MPG mit dem Schwerpunkt auf der Versorgung mit elektronischen Medien des institutsübergreifenden Bedarfs. Dieser Schwerpunkt kennzeichnet eines der Hauptarbeitsfelder der MPDL, deren weitere Services und Arbeitsfelder kontextgebunden und ausgewählt vorgestellt werden sollen?
- Date
- 22. 7.2009 13:40:29
-
Nilges, A.; Schirra, D.; Stadler, U.; Thiel, A.: Vermittlung von Informationskompetenz : 2. Workshop der nordrhein-westfälischen Bibliotheken. Organisiert von der AG Informationskompetenz der Arbeitsgemeinschaft der Universitätsbibliotheken NRW und dem Hochschulbibliothekszentrum NRW (2004)
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- Abstract
- Die Hochschulbibliotheken in Nordrhein-Westfalen betrachten die Vermittlung von Informationskompetenz als wichtige Zukunftsaufgabe und beschäftigen sich seit mehr als zwei Jahren intensiv mit diesem Thema. Das Hochschulbibliothekszentrum NRW (HBZ) führt in enger Abstimmung mit der AG Informationskompetenz Fortbildungsveranstaltungen durch und unterstützt damit die Bibliotheken in ihrem Vorhaben, die Angebote bedarfsgerecht weiter zu entwickeln, professioneller zu gestalten und in die Hochschullehre zu integrieren. Nach einem ersten Workshop im Dezember 2002, der sich schwerpunktmäßig mit der Formulierung von Standards und mit Marketingkonzepten beschäftigte, und mehreren Seminaren zu speziellen Fragestellungen trafen sich die Multiplikatorinnen und Multiplikatoren aus zwanzig nordrhein-westfälischen Hochschulbibliotheken vom 8. bis 9. Dezember 2003 wieder in Bergisch-Gladbach. Entsprechend dem Charakter eines Workshop nahm die Gruppenarbeit mit konkreten Arbeitsaufträgen einen breiten Raum ein. Aus der Fülle der behandelten Fragestellungen haben wir drei Themen herausgegriffen und berichten über die Auftaktveranstaltung im Plenum sowie über die Ergebnisse zweier Arbeitsgruppen, die sich mit der Formulierung eines Gesamtkonzepts der Hochschule zur Informationskompetenz und mit der quantitativen Evaluierung der Schulungsangebote im Rahmen einer differenzierten Statistik beschäftigten. Ein weiteres wichtiges Anliegen war die Erarbeitung von Instrumenten zur qualitativen Evaluierung der Schulungsaktivitäten. Die konzipierten Fragebögen werden derzeit mit professioneller Unterstützung überarbeitet und sollen im Sommersemester 2004 testweise in mehreren nordrhein-westfälischen Hochschulbibliotheken eingesetzt werden.
-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
-
Günther, S.: Aufbruch in den virtuellen Raum : Anleitung zum Aufbau eines Web Contact Centers (2005)
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- Abstract
- Die Weiten des Internet tendieren ins Unendliche - kaum etwas, was dort nicht vorhanden zu sein scheint. Google rühmt sich, dass jetzt die Suche auf über acht Milliarden Websites möglich ist und hat mit dem Einscannen der Bestände von US-amerikanischen und englischen Bibliotheken schon das nächste größere Projekt in Angriff genommen. Auch Microsoft schickt sich an, eine ernstzunehmende Konkurrenz in Sachen Internetrecherche zu werden. Hinzu kommt, dass das Internet eine immer größere Nutzung erfährt, 2004 lag diese bei 55,3 Prozent der Bevölkerung ab 14 Jahren - doch das alles heißt nicht, dass die Nutzer 3 im Gegenzug auch immer bessere Recherchefähigkeiten aufweisen. Es vergeht kein Tag, an dem im Informationsdienst von Bibliotheken nicht der Satz »Im Internet habe ich schon geguckt, dafind ich nix!« fällt. 100.000 Treffer zu einer Suchanfrage zu erhalten ist nicht die Kunst, aber fünf relevante Treffer zu erhalten, die noch dazu einer kritischen Bewertung standhalten (Stichwort »Information Literacy«), das bedarf eines professionellen Informationsvermittlers - eines Bibliothekars! Noch nie waren so viele Nutzer im Netz und zugleich so viele so unzufrieden. Wäre es nicht Aufgabe der Bibliotheken diese (potenziellen) Kunden aufzufangen, bevor sie in den Weiten des Internet verloren gehen? Dieses Auffangnetz existiert bereits - bekannt als Digital Reference Service, gebündelt durch die Funktionen, die das Web Contact Center bereit hält.
- Date
- 22. 9.2005 20:50:31
-
Hernon, P.; McClure, C.R.: Electronic U.S. government information : policy issues and directions (1993)
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- Imprint
- Medford, NJ : Learned Information
- Source
- Annual review of information science and technology. 28(1993), S.45-110
-
Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996)
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- Date
- 21. 9.1996 16:03:22
-
Turok, B.J.: Nations connected : information policy for the Global Information Infrastructure (1997)
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- Abstract
- Until now, technological and finacial interests have dominated construction of the Global Information Infrastructure or information superhighway overshadowing what it could do for the world's people and how it might address society's needs. Discusses the 4 major areas of information policy that will ultimately dictate who has access to the electronic information superhighway of the 21st century; universal service; intellectual freedom; intellectual property rights; and equity
- Source
- Journal of information; communication; and library science. 3(1997) no.3, S.11-17
-
Berghel, H.; Berleant, D.; Foy, T.; McGuire, M.: Cyberbrowsing : information customization on the Web (1999)
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- Abstract
- The ability to discriminate and distinguish among individual documents in the ever-increasing volume of information available through digital networks is becoming more and more difficult. With websites being added to the 100 million installed base by tens of thousands per month, information overload is inevitable (H. Berghel, 1997). There are 2 basic paradigms for dealing with this information overload: filtering (information filtering, 1992) information before it reaches the end-user, and customizing the information after it arrives (Berleant & Berghel, 1994). Filtering remains primarily a server side activity since filtering at the client-side would necessitate unnecessary downloads. Information customization is a client-side activity designed to pick up where information filtering leaves off. In this article, we describe our vision of information customization and, along the way, chronicle the development of our proof-of-concept prototype, Cyberbrowser, for customizing information on the Web
- Source
- Journal of the American Society for Information Science. 50(1999) no.6, S.505-513
