Search (300 results, page 1 of 15)

  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"a"
  • × year_i:[2000 TO 2010}
  1. Bürger, T.: Informationszentrum? Forschungsbibliothek? Dienstleister? : Zum Strukturwandel wissenschaftlicher Bibliotheken (2006) 0.03
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    Date
    4. 3.2006 16:29:22
    Source
    "Geld ist rund und rollt weg, aber Bildung bleibt": 94. Deutscher Bibliothekartag in Düsseldorf 2006. Hrsg.: D. Lülfing u. I. Siebert
  2. Koopmans, N.I.: What's your question? : The need for research information from the perspective of different user groups (2002) 0.03
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    Date
    2. 7.2005 12:22:50
    Language
    e
    Source
    Gaining insight from research information (CRIS2002): Proceedings of the 6th International Conference an Current Research Information Systems, University of Kassel, August 29 - 31, 2002. Eds: W. Adamczak u. A. Nase
  3. Weilenmann, A.-K.: Informationsdienstleistungen für virtuelle Universitäten (2000) 0.03
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    Abstract
    Die sich rasant verändernde Informationslandschaft erfordert ein Umdenken in den verschiedenen Informations- und Dokumentationsstellen; es gibt kaum noch einen Arbeitsbereich, der nicht stetigen Umwälzungen unterworfen ist. Besonders in der Auskunftstätigkeit sehen wir uns mit neuen Herausforderungen konfrontiert, um der zunehmenden Disintermediation zu begegnen. Unseren Kunden stehen übers Internet vielfältige Wege zur Verfügung, um sich die Informationen selbst zu beschaffen, was jedoch meist dazu führt, dass sie sich in den Weiten des World Wide Web verlieren. Die Kompetenz und sachkundige Navigationshilfe der Informations- und Dokumentationsspezialisten wird demnach je länger, umso mehr gefordert sein; es verändert sich lediglich die Art und Weise des Auskunftgebens: ,Librarians need to more formally incorporate this awesome information power into a new model of service provision so that they may position themselves to meet the needs of reference services in the next century". Vor diesem Hintergrund drängt sich nicht nur ein anderes Vorgehen beim Kundeninterview auf, sondern es stellt sich ebenfalls die Frage, wie man die Informations- und Kommunikationstechnologien (l+K-Technologien) sinnvoll einsetzen kann, sowohl für den konventionellen als auch für den virtuellen Auskunftsdienst. Das zunehmende Aufkommen virtueller Universitäten verlangt nach neuen innovativen Ideen, um den potenziellen Studenten angemessene Dienstleistungen zu bieten, die es ihnen erlauben, das ganze Spektrum der l+K-Technologien voll auszuschöpfen. Virtuelle Auskunftsdienste bzw. "virtual reference desks" sind immer häufiger beliebte Themen in der Fachpresse und werden in Zukunft als entscheidender Wettbewerbsfaktor gelten. Wie kann man die vorhandenen Informationen so bündeln und kanalisieren, dass unsere Kunden so rasch und so effizient als möglich zu den von ihnen nachgefragten Inhalten kommen? Ein kurzer Überblick über den heutigen Entwicklungsstand der "virtual reference desks" zeigt auf, dass vor allem die "Internet Public Library" (IPL) auf diesem Gebiet Pionierarbeit geleistet hat, dass ihre Angebote jedoch nicht über E-Mail-Auskunft hinausgehen. Anhand eines dreistufigen Auskunftsmodells werden fortschrittliche Möglichkeiten aufgezeigt, wie man Fernauskunft unter Einbezug aller Internetdienste (E-Mail, Newsgroups, Chat, WWW) abwickeln und gestalten könnte, wobei vor allem technische Ansätze berücksichtigt werden, das ganze Umfeld einer virtuellen Universität jedoch nicht außer Acht gelassen wird.
    Source
    Information und Öffentlichkeit: 1. Gemeinsamer Kongress der Bundesvereinigung Deutscher Bibliotheksverbände e.V. (BDB) und der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. (DGI), Leipzig, 20.-23.3.2000. Zugleich 90. Deutscher Bibliothekartag, 52. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. (DGI). Hrsg.: G. Ruppelt u. H. Neißer
  4. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.03
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    Date
    22. 1.2000 17:52:11
  5. Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000) 0.02
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    Date
    22. 7.2000 16:36:09
    Source
    Dokumente und Datenbanken in elektronischen Netzen: Tagungsberichte vom 6. und 7. Österreichischen Online-Informationstreffen bzw. vom 7. und 8. Österreichischen Dokumentartag, Schloß Seggau, Seggauberg bei Leibnitz, 26.-29. September 1995, Congresszentrum Igls bei Innsbruck, 21.-24. Oktober 1997. Hrsg.: E. Pipp
  6. Cox, A.; Patrick, K.; Abdullah, R.: Seeding a community of interest : the experience of the knowledge library project (2003) 0.01
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    Language
    e
  7. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.01
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    Date
    22. 1.2000 19:29:08
  8. Rusnak, U.: MPG und FIZ Karlsruhe öffnen e-Science-Plattform für die wissenschaftliche Gemeinschaft : Bericht über die eSciDoc Days in Berlin (2008) 0.01
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    Abstract
    Vom 9. bis 10. Juni luden die Max Planck Gesellschaft (MPG) und FIZ Karlsruhe Wissenschaftlerinnen und Wissenschaftler aus verschiedenen Disziplinen zu den ersten eSciDoc Days nach Berlin ein. Im Vordergrund der Veranstaltung stand die Gründung einer offenen Community zur Nachnutzung und Weiterentwicklung von eSciDoc, einer innovativen Arbeitsumgebung für die digital gestützte Forschung (e-Research). Knapp 100 Teilnehmerinnen und Teilnehmer aus 40 wissenschaftlichen Organisationen in Europa, USA und Japan folgten der Einladung.
  9. Adlington, J.; Benda, C.: Checking under the hood : evaluating Google Scholar for reference use (2005) 0.01
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    Language
    e
    Source
    Libraries and Google. Eds.: Miller, W. u. R.M. Pellen
  10. Cathcart, R.; Roberts, A.: Evaluating Google Scholar as a tool for information literacy (2005) 0.01
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    Language
    e
    Source
    Libraries and Google. Eds.: Miller, W. u. R.M. Pellen
  11. Schulz, U.: Trainingswerkstatt für Teaching Librarians : Hamburger Studierende lernen das Unterrichten / WebQuests für Lehrende und Praktiker (2007) 0.01
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  12. Agrasso Neto, M.; França de Abreu, A.: Modelo de servicio de referencia e información para portal de conocimiento de grupos de investigación (2007) 0.01
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    Source
    ¬La interdisciplinariedad y la transdisciplinariedad en la organización del conocimiento científico : actas del VIII Congreso ISKO-España, León, 18, 19 y 20 de Abril de 2007 : Interdisciplinarity and transdisciplinarity in the organization of scientific knowledge. Ed.: B. Rodriguez Bravo u. M.L Alvite Diez
  13. Drechsel, K.: Marketing für elektronische Informationsdienstleistungen : Workshop des DBV-Landesverbandes Thüringen (2002) 0.01
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  14. Cloughley, K.: Digital reference services : how do the library-based services compare with the expert services? (2004) 0.01
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    Abstract
    Reports on the performance of five free digital reference services (DRS) in answering ten reference questions. The first five questions were of a simple, factual, nature which should have ready answers. The second set of five were based on the subject of film studies. The answers to these questions varied from a simple one- or two-word response, to more extensive information, such as question 10. This study notes the use of various delivery methods for DRS: chat, Web forms, e-mail. It outlines the individual and co-operative approaches; and the challenges posed to the academic libraries by the so-called expert services. This study also intends to check if the services would ask for further information to ensure accuracy or simply provide the best answer based on the first query. It finds that there is often a trade-off between speed of response and quality or accuracy of response.
    Language
    e
  15. Steiner, K.: Auf zu neuen Ufern : die didaktische Konzeption von Lotse wird erweitert (2009) 0.01
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  16. Dette, K.: Vom Voice-Call-Center zum Multimedia-Contact-Center (2001) 0.01
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  17. Byström, K.: Information and information sources in tasks of varying complexity (2002) 0.01
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    Language
    e
  18. Godfrey, K.: ¬A new world for virtual reference (2008) 0.01
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    Language
    e
  19. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.01
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    Date
    9. 2.2008 17:52:22
    Language
    e
  20. Franke, F.; Scholle, U.: "Neue Schulungen braucht das Land" : Ergebnisse von zwei Fortbildungsveranstaltungen des Hochschulbibliothekszentrums Nordrhein-Westfalen über die Vermittlung von Informationskompetenz durch DV-basierte Schulungsangebote (2003) 0.01
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    Abstract
    Wie müssen wir virtuelle Rundgänge und Online-Tutorials gestalten, damit sie ihre Zielgruppe auch wirklich erreichen? Worauf müssen wir bei einer guten Präsentation unseres OPACs achten? Was machen wir mit großen Schülergruppen? Diesen Fragen stellten sich insgesamt 22 Bibliothekarinnen und Bibliothekare in Münster und Köln während zweier Fortbildungsveranstaltungen des HBZ im Juni 2003. Ziel der jeweils zweitägigen Workshops, die in Zusammenarbeit mit der Adhoc-Arbeitsgruppe "Informationskompetenz" der AG der Universitätsbibliotheken im VBNW konzipiert wurden, waren Konzepte und erste Schritte zur Umsetzung von elektronischen Angeboten zur Vermittlung von Bibliotheksbzw. Informationskompetenz. Dem voraus ging die konstruktive Bewertung von bereits existierenden Materialien, die zum einen von den Teilnehmern aus ihren Bibliotheken mitgebracht wurden, zum anderen über Bibliotheks-Homepages abrufbar waren. Die Teilnehmer, die in ihren Bibliotheken bereits Benutzerschulungen konzipieren und durchführen, beschäftigten sich dabei in Gruppen u.a. mit den Themen - Virtuelle Rundgänge, - Online-Tutorials - Bibliothekseinführungen für Schüler und Erstsemester - Präsentationen von Online-Katalog und Methoden zur Literatursuche. Im Folgenden werden einige wesentliche und manchmal durchaus kontrovers diskutierte Ergebnisse und Thesen wiedergegeben, die sich aus der Arbeit der Teilnehmer ergeben haben. Sie erheben keinen Anspruch auf Ausgewogenheit oder Vollständigkeit, können aber als Anregungen und Diskussionsgrundlage für zukünftige Projekte dienen.
    Date
    31.12.2003 18:22:26

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