-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
-
Bürger, T.: Informationszentrum? Forschungsbibliothek? Dienstleister? : Zum Strukturwandel wissenschaftlicher Bibliotheken (2006)
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- Date
- 4. 3.2006 16:29:22
- Source
- "Geld ist rund und rollt weg, aber Bildung bleibt": 94. Deutscher Bibliothekartag in Düsseldorf 2006. Hrsg.: D. Lülfing u. I. Siebert
-
Salvesen, G.: Is the library able to find the answer? (2005)
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- Abstract
- To answer this question I need a theoretical discussion of the aspects that have implication on the quality of the reference service, and an empirical study of the service. By combining theories from the field of reference service, service, goods quality and service quality, I propose six factors related to the total quality of the reference service: The library, the servicescape, the librarian, the user and the answer. From these aspects I have in this paper chosen to focus on the librarian's ability to communicate with the user. The empirical study consists of an analysis of 20 dialogs conversations between user and librarian. The analysis has its theoretical and conceptual roots in Conversation Analysis or CA.
- Date
- 22. 7.2009 10:54:45
-
Daniel, F.; Maier, C.; Mayr, P.; Wirtz, H.-C.: ¬Die Kunden dort bedienen, wo sie sind : DigiAuskunft besteht Bewährungsprobe / Seit Anfang 2006 in Betrieb (2006)
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- Date
- 8. 7.2006 21:06:22
-
Sauer, C.-D.; Ulrich, P.S.: Zuverlässige Brücke zu den Informationen im Netz : Von der Allgemeinen Auskunft der Amerika-Gedenkbibliothek zum Referat Informationsdienste der Zentral und Landesbibliothek Berlin (2004)
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- Date
- 8.10.2004 12:07:22
-
Rowlands, I.; Nicholas, D.; Williams, P.; Huntington, P.; Fieldhouse, M.; Gunter, B.; Withey, R.; Jamali, H.R.; Dobrowolski, T.; Tenopir, C.: ¬The Google generation : the information behaviour of the researcher of the future (2008)
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- Footnote
- Vgl. auch: Rowlands, I.: Google generation: issues in information literacy. In: http://www.lucis.me.uk/retrieval%20issues.pdf.
-
Nicholas, D.; Huntington, P.; Jamali, H.R.; Rowlands, I.; Fieldhouse, M.: Student digital information-seeking behaviour in context (2009)
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- Date
- 23. 2.2009 17:22:41
-
Nilges, A.; Siebert, I.: Teaching Library als umfassende Strategie : Das Konzept zur Vermittlung von Informationskompetenz der Universitäts- und Landesbibliothek Düsseldorf hat sich bewährt (2007)
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- Date
- 22. 8.2007 11:50:06
-
Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- Date
- 20. 4.2002 17:30:22
-
Courtright, C.: Context in information behavior research (2007)
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-
Bunke, C.: Benutzerschulung : Konzept und Erfahrungen an der Zentral- und Landesbibliothek Berlin (2000)
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-
Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
-
Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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- Date
- 9. 2.2008 17:52:22
-
Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002)
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- Date
- 21. 2.2003 14:18:22
-
Swanson, D.R.; Smalheiser, N.R.; Torvik, V.I.: Ranking indirect connections in literature-based discovery : the role of Medical Subject Headings (2006)
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- Abstract
- Arrowsmith, a computer-assisted process for literature-based discovery, takes as input two disjoint sets of records (A, C) from the Medline database. lt produces a list of title words and phrases, B, that are common to A and C, and displays the title context in which each B-term occurs within A and within C. Subject experts then can try to find A-B and B-C title-pairs that together may suggest novel and plausible indirect A-C relationships (via B-terms) that are of particular interest in the absence of any known direct A-C relationship. The list of B-terms typically is so large that it is difficult to find the relatively few that contribute to scientifically interesting connections. The purpose of the present article is to propose and test several techniques for improving the quality of the B-Iist. These techniques exploit the Medical Subject Headings (MeSH) that are assigned to each input record. A MesH-based concept of literature cohesiveness is defined and plays a key rote. The proposed techniques are tested an a published example of indirect connections between migraine and magnesium deficiency. The tests demonstrate how the earlier results can be replicated with a more efficient and more systematic computer-aided process.
-
Sühl-Strohmenger, W.; Becht, M.; Leithold, F.-J.; Ohlhoff, R.; Schneider, C.: "Informations- und Medienkompetenz" in den neuen Bachelor-Studiengängen an der Universität Freiburg (2002)
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-
Dillon, M.; Jul, E.: Assessing Information on the Internet: : Toward Providing Library Services for Computer-Mediated Communication (2001)
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- Footnote
- Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
-
Dillon, M.: Assessing Information on the Internet: : Toward Providing Library Services for Computer-Mediated Communication (2001)
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- Footnote
- Teil eines Themenheftes: OCLC and the Internet: An Historical Overview of Research Activities, 1990-1999 - Part I
-
Klein, A.; Leichtweiß, A.: Vom Quiz zur Prüfung : der Einsatz von Testverfahren bei der Vermittlung von Informationskompetenz (2009)
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- Date
- 22. 8.2009 19:51:28
-
Klein, R.N.; Beutelspacher, L.; Hauk, K.; Terp, C.; Anuschewski, D.; Zensen, C.; Trkulja, V.; Weller, K.: Informationskompetenz in Zeiten des Web 2.0 : Chancen und Herausforderungen im Umgang mit Social Software (2009)
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