Search (257 results, page 13 of 13)

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 663) [ClassicSimilarity], result of:
          0.017300837 = score(doc=663,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 663, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=663)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Purpose. To convey the initial findings of Biblio.for.mEDA, an EU project exploring lifelong learning provision for adults in public libraries set in the context of a literature review regarding support for learners in public libraries. Design/methodology/approach. A total of 20 public library authorities in England agreed to participate in a survey of the resources, support and staffing to facilitate lifelong learning in public libraries. The data were analysed manually and reported here, including current provision for learners, collaborative working, plans for the future and consideration of the impacts on staff. The findings are reported in the context of other research exploring learning in public libraries and consideration of authority's web sites, annual library plans and position statements. Findings. Depicts current lifelong learning provision in public libraries and the challenges faced by staff in supporting learners. The varying degrees of learner support provided by library services are described including assistance for adults with basic skills needs. Research limitations/implications. The findings are indicative as only 20 public library managers completed the lifelong learning survey in the UK. Practical implications. Provides an extensive review of the literature pertaining to learning in public libraries. Results of the project provide a useful snapshot of current lifelong learning activity and the ways in which services are working to support adults wishing to learn. Originality/value. This paper offers recent research results and analysis of a pressing public library issue for practitioners.

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 722) [ClassicSimilarity], result of:
          0.017300837 = score(doc=722,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 722, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=722)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

There is very little qualitative data on what impact the Internet is having on information seeking in the workplace. Using open-ended interviews, questionnaires and observation, the impact of the Internet on the British Media was assessed. The focus was largely on newspapers, with The Guardian being covered in some depth. Over 300 journalists and media librarians were surveyed. It was found that amongst traditional journalists use was light. Poor access to the Internet - and good access to other information resources - were largely the reasons for this. Of the journalists it was mainly the older and more senior journalists and the New Media journalists who used the Internet. Librarians were also significant users. Searching the World Wide Web was the principal Internet activity and use was generally conservative in character. Newspapers and official sites were favoured, and searches were mainly of a fact-checking nature. Email was used on a very limited scale and was not regarded as a serious journalistic tool. Non-users were partly put off by the Internet's potential for overloading them with information and its reputation for producing information of suspect quality. Users generally dismissed these concerns, dealing with potential overload and quality problems largely by using authoritative sites and exploiting the lower quality data where it was needed. Where the Internet has been used it has not been at the expense of other information sources or communication channels, but online hosts seem to be at most risk in the future.

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 551) [ClassicSimilarity], result of:
          0.017300837 = score(doc=551,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 551, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=551)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Purpose - The purpose of this paper is to show how an academic library added access points to its digital reference service outside its traditional library web pages (e.g. online catalog, subscription databases). It seeks to determine whether, how, and to what extent these access points were used by patrons. Design/methodology/approach - Almost 1,200 chat, e-mail, and instant message digital reference transactions were examined. The data collected included: status of user; format by which questions were submitted (chat, e-mail, IM); subject area of the question; type of question, and the access point from which the patron submitted the question. The data were analyzed using SPSS statistical software. Findings - Patrons used the access points in external resources over 25 per cent of the time. They took advantage of the access points as their research needs arose. An increase in the amount of reference transactions received was observed after the addition of the external access points. Practical implications - This study may be useful in planning, administering, and staffing digital reference services. Originality/value - This is currently the only comprehensive study that has examined digital reference transactions in multiple formats, the correlation between access point and information need, and the impact of adding access points to digital reference in external resources.

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 969) [ClassicSimilarity], result of:
          0.017300837 = score(doc=969,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 969, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=969)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

This paper deals with information needs, seeking, searching, and uses within scholarly communities by introducing theory from the field of science and technology studies. In particular it contributes to the domain-analytic approach in information science by showing that Whitley's theory of 'mutual dependence' and 'task uncertainty' can be used as an explanatory framework in understanding similarity and difference in information practices across intellectual fields. Based on qualitative case studies of three specialist scholarly communities across the physical sciences, applied sciences, social sciences and arts and humanities, this paper extends Whitley's theory into the realm of information communication technologies. The paper adopts a holistic approach to information practices by recognising the interrelationship between the traditions of informal and formal scientific communication and how it shapes digital outcomes across intellectual fields. The findings show that communities inhabiting fields with a high degree of 'mutual dependence' coupled with a low degree of 'task uncertainty' are adept at coordinating and controlling channels of communication and will readily co-produce field-based digital information resources, whereas communities that inhabit fields characterised by the opposite cultural configuration, a low degree of 'mutual dependence' coupled with a high degree of 'task uncertainty', are less successful in commanding control over channels of communication and are less concerned with co-producing field-based digital resources and integrating them into their epistemic and social structures. These findings have implications for the culturally sensitive development and provision of academic digital resources such as digital libraries and web-based subject portals.

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 1726) [ClassicSimilarity], result of:
          0.017300837 = score(doc=1726,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 1726, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=1726)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Purpose - The purpose of this paper is to propose a multi-dimensional taxonomy for information kiosk-based self service technologies (SSTs). This taxonomy has an important contribution to make to the integration of research and development, in relation to information kiosks. There are aspects that may also be extended to e-service, online service and self-service. Design/methodology/approach - The conceptual context for this work is established by a review of previous literature. This focuses on taxonomies and classification schemes relating to information kiosks, traditional services (p-services) and e-services. A comprehensive database of information kiosk technologies and their applications is constructed. Longitudinal observation of the development of information kiosk technologies is the basis for this and has been extended by web research. Findings - An iterative analysis of the kiosk database defines the nature of service delivery from kiosks, and supports the identification and verification of the dimensions and sub-dimensions of the taxonomy. It is informed by earlier classification schemes and taxonomies in the information kiosk, e-service and p-service literature. Originality/value - This taxonomy has four main dimensions: Location, User, Task and Technology. Sub-dimensions are developed for each of these main dimensions. It can be used to classify all information kiosks.

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 3417) [ClassicSimilarity], result of:
          0.017300837 = score(doc=3417,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 3417, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=3417)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Literature examining information judgments and Internet search behaviors notes a number of major research gaps, including how users actually make these judgments outside of experiments or researcher-defined tasks, and how search behavior is impacted by a user's judgment of online information. Using the medical setting, where doctors face real consequences in applying the information found, we examine how information judgments employed by doctors to mitigate risk impact their cognitive search. Diaries encompassing 444 real clinical information search incidents, combined with semistructured interviews across 35 doctors, were analyzed via thematic analysis. Results show that doctors, though aware of the need for information quality and cognitive authority, rarely make evaluative judgments. This is explained by navigational bias in information searches and via predictive judgments that favor known sites where doctors perceive levels of information quality and cognitive authority. Doctors' mental models of the Internet sites and Web experience relevant to the task type enable these predictive judgments. These results suggest a model connecting online cognitive search and information judgment literatures. Moreover, this implies a need to understand cognitive search through longitudinal- or learning-based views for repeated search tasks, and adaptations to medical practitioner training and tools for online search.

9.611576E-4 = product of:
  0.008650418 = sum of:
    0.008650418 = product of:
      0.017300837 = sum of:
        0.017300837 = weight(_text_:web in 3979) [ClassicSimilarity], result of:
          0.017300837 = score(doc=3979,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.18028519 = fieldWeight in 3979, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0390625 = fieldNorm(doc=3979)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Architectural design projects are heavily reliant on electronic information seeking. However, there have been few studies on how architects look for and use information on the Web. We examined the electronic information behavior of 9 postgraduate architectural design and urban design students. We observed them undertake a self-chosen, naturalistic information task related to one of their design projects and found that although the architectural students performed many similar interactive information behaviors to academics and practitioners in other disciplines, they also performed behaviors reflective of the nature of their domain. The included exploring and encountering information (in addition to searching and browsing for it) and visualizing/appropriating information. The observations also highlighted the importance of information use behaviors (such as editing and recording) and communication behaviors (such as sharing and distributing) as well as the importance of multimedia materials, particularly images, for architectural design projects. A key overarching theme was that inspiration was found to be both an important driver for and potential outcome of information work in the architecture domain, suggesting the need to design electronic information tools for architects that encourage and foster creativity. We make suggestions for the design of such tools based on our findings.

8.853288E-4 = product of:
  0.007967959 = sum of:
    0.007967959 = product of:
      0.015935918 = sum of:
        0.015935918 = weight(_text_:22 in 286) [ClassicSimilarity], result of:
          0.015935918 = score(doc=286,freq=2.0), product of:
            0.10297151 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.02940506 = queryNorm
            0.15476047 = fieldWeight in 286, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.03125 = fieldNorm(doc=286)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Date

22. 3.2002 8:51:28

8.853288E-4 = product of:
  0.007967959 = sum of:
    0.007967959 = product of:
      0.015935918 = sum of:
        0.015935918 = weight(_text_:22 in 3120) [ClassicSimilarity], result of:
          0.015935918 = score(doc=3120,freq=2.0), product of:
            0.10297151 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.02940506 = queryNorm
            0.15476047 = fieldWeight in 3120, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.03125 = fieldNorm(doc=3120)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Date

22. 1.2005 18:12:01

8.853288E-4 = product of:
  0.007967959 = sum of:
    0.007967959 = product of:
      0.015935918 = sum of:
        0.015935918 = weight(_text_:22 in 3053) [ClassicSimilarity], result of:
          0.015935918 = score(doc=3053,freq=2.0), product of:
            0.10297151 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.02940506 = queryNorm
            0.15476047 = fieldWeight in 3053, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.03125 = fieldNorm(doc=3053)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Date

22. 8.2009 19:51:28

8.853288E-4 = product of:
  0.007967959 = sum of:
    0.007967959 = product of:
      0.015935918 = sum of:
        0.015935918 = weight(_text_:22 in 2963) [ClassicSimilarity], result of:
          0.015935918 = score(doc=2963,freq=2.0), product of:
            0.10297151 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.02940506 = queryNorm
            0.15476047 = fieldWeight in 2963, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.03125 = fieldNorm(doc=2963)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Date

20. 1.2015 18:30:22

8.1556925E-4 = product of:
  0.007340123 = sum of:
    0.007340123 = product of:
      0.014680246 = sum of:
        0.014680246 = weight(_text_:web in 5730) [ClassicSimilarity], result of:
          0.014680246 = score(doc=5730,freq=4.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.15297705 = fieldWeight in 5730, product of:
              2.0 = tf(freq=4.0), with freq of:
                4.0 = termFreq=4.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0234375 = fieldNorm(doc=5730)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Wer Verona Feldbuschs Kultspruch "Hier werden Sie geholfen" in die Internet Suchmaschine www.google.de eingibt, bekommt innerhalb von 1,69 Sekunden 1.800 Web-Seiten angezeigt, auf denen dieser populäre Satz steht - zu viel um den Überblick nicht zu verlieren. Das Dilemma von Suchmaschinen wird dabei offensichtlich: Ausgerechnet der Name des Werbesponsors, für den Verona ihr Sprüchlein aufsagen darf, ist unter den Verweisen nicht zu entdecken: Telegate AG. Dabei bietet der Münchner Telekom-Konkurrent mit dem Handelsgiganten Metro Holding und Ex-Postminister Christian Schwarz-Schilling als Kapitalgeber mehr als nur Auskunft über Telefonnummern: Anrufer können unter der Nummer 11880 zum Beispiel auch Adressen, Postleitzahlen, Börsenkurse, Konzerttermine oder Wetterprognosen erfragen. Dauert die Antwort länger als zwei Minuten - bis dahin sind 2,904 Mark fällig - verspricht Telegate kostenlose Offline-Recherche mit, Rückruf. Als Beispiel nennt die Telegate-Werbung die Suche nach der Adresse eines alten Schulfreunds, den man aus den Augen verloren hat. Quelle für solche Auskünfte ist das Internet. Neben Telegate entdecken jetzt auch andere Anbieter das Geschäft mit Ratsuchenden für alle Lebenslagen. Seit Januar 2001 sind zum Beispiel die Erfurter Talking.net AG und die Clarity AG (Bad Homburg) neu im Markt. - Internet für alle - Die Geschäftskonzepte dieser Unternehmen gründen auf zwei Überlegungen: Sie wollen den gewaltigen Informationspool Internet auch Leuten erschließen, denen aus der Zugang zum Internet bislang verwehrt ist. Etwa weil sie keinen Anschluss haben oder weil sie gerade unterwegs sind. Zum anderen wird das Internet durch die explosionsartig wachsende Informationsfülle zum Datendschungel, in dem sich normale Benutzer immer schwieriger zurechtfinden. Hier bieten Auskunftsdienste ihre Hilfe an.
Das allerdings zu höchst unterschiedlichen Preisen. So kassiert Talking.net 1,94 Mark pro Minute Auskunftszeit über das Festnetz, während Clarity für Handy-Dienste 3,63 Mark verlangt. Angesichts von gegenwärtig vier Milliarden Internet-Seiten mit einem Zuwachs von sieben Millionen Seiten pro Tag, so die Schätzung des Internet-Forschungsinstituts Cyveillance, sind Orientierungsprobleme im Netz vorprogrammiert. Suchmaschinen werfen auf Schlagworteingabe oft eine Unzahl von Verweisen aus - und lassen den Suchenden ratlos. - Exotische Fragen - Das stellten auch die Marktforscher Fittkau & Maaß bei einer Online-Umfrage fest: 57 Prozent der Internetsurfer finden es schwierig, Informationen aufzuspüren, 36 Prozent haben Probleme, vorhandene Seiten im World Wide Web zu finden und über ein Fünftel konnte nicht einmal bereits besuchte Websites wiederfinden. Dabei hat die Info-Sintflut erst begonnen. Die School of Information und Management Systems der University of California in Berkeley hat herausgefunden, dass allein 1999 1,5 Exabyte (1,5 Millionen Terabyte) neuer Daten erzeugt wurden - das sind 1.500.000.000.000.000 Bücher im Umfang von rund 300 Seiten. Derzeit taxieren die Autoren Hal Varian und Peter Lyman das Volumen aller weltweit verfügbaren Informationen auf zwölf Exabyte (= zwölf Millionen Terabyte), bis 2003 werden noch mehr Informationen erzeugt werden. Das bedeutet: In etwas mehr als zwei Jahren entstehen mehr Informationen als in den letzten 300 000 Jahren zusammen. Angesichts solcher Zahlen dürften Auskunftsdiensten goldene Zeiten bevorstehen. Vor allem wenn komplizierte Fragen zum Geschäftskonzept gehören, wie es bei der Talking.net AG der Fall ist. Der Service ist erreichbar unter der Nummer 11821 und nennt sich ausdrücklich "Alles-Auskunft".

7.6892605E-4 = product of:
  0.0069203344 = sum of:
    0.0069203344 = product of:
      0.013840669 = sum of:
        0.013840669 = weight(_text_:web in 5515) [ClassicSimilarity], result of:
          0.013840669 = score(doc=5515,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.14422815 = fieldWeight in 5515, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.03125 = fieldNorm(doc=5515)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Was haben Videos, CD-ROM, Bücher, Musik-CDs, Zeitungen, DVDs, Zeitschriften, Noten, Karten und Spiele gemeinsam? Richtig: alle diese Medien gehören zum Standardangebot einer Öffentlichen Bibliothek. Aber noch eine weitere Gemeinsamkeit gibt es: die auf diese Weise angebotenen Inhalte findet man mittlerweile - losgelöst von ihrer physikalischen Form - auch im Internet! Das Internet als Distributionsmedium für Texte, Bilder, Töne, Filme macht den herkömmlichen Medien starke Konkurrenz und entwickelt sich zum alles umfassenden Vertriebskanal. Zwei Firmenübernahmen der letzten Monate zeugen beispielhaft von der zu erwartenden breiten Medienkonvergenz: Das Internetportal Yahoo! übernimmt das traditionsreiche Medienunternehmen Time Warner und die spanische Telefonica den Soap- und Gameshow-Produzenten Endemol, der verstärkt für das Web produzieren soll. Aber auch ohne Internetfernsehen sind Online-Banking, Reisebuchungen, Inforniationssuche, Chatten, E-Mailen, Surfen, Versteigerungen und elektronischer Einkauf für viele bereits Alltag. Fast ein Viertel der Deutschen sind schon online, weltweit sollen es bereits 300 Millionen Menschen sein 1 - Tendenz exponenziell steigend, Zwar ist momentan der Vertrieb von kostenpflichtigen Inhalten über das Weh für die breite Bevölkerung noch die Ausnahme, doch dies wird sich bald ändern. Schon macht das Schlagwort vom I-Commerce die Runde. Die digitale Signatur verspricht Rechtssicherheit beim elektronischen Einkaufsbummel und auch Kleinbeträge können auf komfortable Weise automatisch abgebucht werden. Für das Pay-per-ViewGeschäft mit Dokumenten bietet beispielsweise die Deutsche Telekom mittlerweile einen "Click & Pay"-Service an, der eine problemlose Abrechnung von Nutzungsentgelten über die Telefonrechnung ermöglicht. Wie ist angesichts der oft beschworenen "digitalen Revolution" die Rolle der Bibliotheken einzuschätzen? Sie bieten immerhin einen sorgfältig ausgewählten Medienbestand, sind gut sortiert, der Kunde wird persönlich betreut und konkurrenzlos preisgünstig ist es auch

7.6892605E-4 = product of:
  0.0069203344 = sum of:
    0.0069203344 = product of:
      0.013840669 = sum of:
        0.013840669 = weight(_text_:web in 5517) [ClassicSimilarity], result of:
          0.013840669 = score(doc=5517,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.14422815 = fieldWeight in 5517, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.03125 = fieldNorm(doc=5517)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Die sich rasant verändernde Informationslandschaft erfordert ein Umdenken in den verschiedenen Informations- und Dokumentationsstellen; es gibt kaum noch einen Arbeitsbereich, der nicht stetigen Umwälzungen unterworfen ist. Besonders in der Auskunftstätigkeit sehen wir uns mit neuen Herausforderungen konfrontiert, um der zunehmenden Disintermediation zu begegnen. Unseren Kunden stehen übers Internet vielfältige Wege zur Verfügung, um sich die Informationen selbst zu beschaffen, was jedoch meist dazu führt, dass sie sich in den Weiten des World Wide Web verlieren. Die Kompetenz und sachkundige Navigationshilfe der Informations- und Dokumentationsspezialisten wird demnach je länger, umso mehr gefordert sein; es verändert sich lediglich die Art und Weise des Auskunftgebens: ,Librarians need to more formally incorporate this awesome information power into a new model of service provision so that they may position themselves to meet the needs of reference services in the next century". Vor diesem Hintergrund drängt sich nicht nur ein anderes Vorgehen beim Kundeninterview auf, sondern es stellt sich ebenfalls die Frage, wie man die Informations- und Kommunikationstechnologien (l+K-Technologien) sinnvoll einsetzen kann, sowohl für den konventionellen als auch für den virtuellen Auskunftsdienst. Das zunehmende Aufkommen virtueller Universitäten verlangt nach neuen innovativen Ideen, um den potenziellen Studenten angemessene Dienstleistungen zu bieten, die es ihnen erlauben, das ganze Spektrum der l+K-Technologien voll auszuschöpfen. Virtuelle Auskunftsdienste bzw. "virtual reference desks" sind immer häufiger beliebte Themen in der Fachpresse und werden in Zukunft als entscheidender Wettbewerbsfaktor gelten. Wie kann man die vorhandenen Informationen so bündeln und kanalisieren, dass unsere Kunden so rasch und so effizient als möglich zu den von ihnen nachgefragten Inhalten kommen? Ein kurzer Überblick über den heutigen Entwicklungsstand der "virtual reference desks" zeigt auf, dass vor allem die "Internet Public Library" (IPL) auf diesem Gebiet Pionierarbeit geleistet hat, dass ihre Angebote jedoch nicht über E-Mail-Auskunft hinausgehen. Anhand eines dreistufigen Auskunftsmodells werden fortschrittliche Möglichkeiten aufgezeigt, wie man Fernauskunft unter Einbezug aller Internetdienste (E-Mail, Newsgroups, Chat, WWW) abwickeln und gestalten könnte, wobei vor allem technische Ansätze berücksichtigt werden, das ganze Umfeld einer virtuellen Universität jedoch nicht außer Acht gelassen wird.

7.6892605E-4 = product of:
  0.0069203344 = sum of:
    0.0069203344 = product of:
      0.013840669 = sum of:
        0.013840669 = weight(_text_:web in 285) [ClassicSimilarity], result of:
          0.013840669 = score(doc=285,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.14422815 = fieldWeight in 285, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.03125 = fieldNorm(doc=285)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

The Household Information Systems (HIS) project in Queen Margaret College was funded to explore the use of new media in a group of Edinburgh households (Davenport & Higgins, 1995). One of the motivations of the HIS 'programme' was to find a suitable theoretical and/or exploratory framework, which takes account of multiple aspects of behaviour surrounding technologies, and thus avoids assumptions about their role in information-seeking or other isolated activities. A focus on single activities would occlude knowledge of other motivations: bonding, killing time, defining boundaries. In Phase One, `information management' rather than `information seeking' was used as a conceptual framework, embracing work on the `life cycle' of ICTs as illustrated by Kopytoffs `biography of things' approach (1986), Johnson's cultural circuit (1986), research on households as micro-organisations by McCrone and his colleagues (1994), and work by Silverstone and others on ICTs in the home as tools for internal and external adaptation (Silverstone, 1994, Silverstone et al 1994). The `management' framework has been productive - Phase One allowed us to identify patterns of ICT acquisition and deployment in the home, and, more interestingly, structures of appropriation which reflect rules, roles and responsibilities in individual households. These constitute what may be called a `reproduction lattice' (adapting terminology used by Kling (1987) in his analysis of the `web of computing' in organisations), a structure which captures the political and cultural economy of a household. Phase One's findings are consistent with those of other researchers working in the area of domestic consumption of ICTs but a major limitation of the work is the homogeneous nature of the respondents. Among our Edinburgh 'household managers', internal culture was a more compelling explanation for use than technical functionality.

7.6892605E-4 = product of:
  0.0069203344 = sum of:
    0.0069203344 = product of:
      0.013840669 = sum of:
        0.013840669 = weight(_text_:web in 848) [ClassicSimilarity], result of:
          0.013840669 = score(doc=848,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.14422815 = fieldWeight in 848, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.03125 = fieldNorm(doc=848)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Purpose - The purpose of this research is to explore UK teachers' use of research-based information, with a particular focus on issues relating to access to information in schools, information literacy, and the role of the school librarian and school library services. Design/methodology/approach - The study adopts a mixed methodology. In-depth qualitative data gathered through vignette interviews (n=28), group exercises (four groups of between three and five teachers) and a discussion forum were supplemented by quantitative data gathered through surveys of teachers (n=312), head teachers (n=78), school librarians (n=78) and school library services (n=26). Findings - Teachers' professional use of research information reflects a preference for predigested information and informal sources. Although professional bodies and government departments promote the use of research by teachers and provide a range of customised web sites for information, lack of ready local access to information and lack of time were cited as major barriers to the use of research information. Teachers also revealed uncertainties and lack of confidence in their own ability to find and evaluate such information. The findings suggest scope for more targeted provision by school librarians of both information and skills to support the professional development of teachers. However, this raises issues of priorities and resources, and needs to be seen in the context of a wider change in ethos supported by senior management. The study also raises questions about teachers' own experiences and approaches to the use of information in professional learning, and how this might impact on the provision of support for their pupils and the potential for collaborative working between librarians and teachers. Research limitations/implications - The qualitative aspects of the study provided a rich source of data from teachers with varying levels of experience and involvement with the use of research information. However, a low response to the teacher questionnaire survey (10.9 per cent, overall, 312 teachers) resulted in a bias towards more research-oriented teachers in that particular data set. While the data from research-oriented teachers do appear to triangulate, it is difficult to generalise to other teachers. Therefore teacher survey data have been treated with some caution and drawn on only to aid further understanding of the issues raised in interviews and group exercises. Originality/value - In focusing attention on teachers' information behaviour and information literacy, this paper provides a new perspective on the issues affecting the lack of uptake of research evidence within the teaching profession, contributes to the literature on information behaviour and information literacy in professional contexts, and contributes to the understanding of factors which may have a bearing on the development of student information literacy in schools.

5.766945E-4 = product of:
  0.0051902505 = sum of:
    0.0051902505 = product of:
      0.010380501 = sum of:
        0.010380501 = weight(_text_:web in 1175) [ClassicSimilarity], result of:
          0.010380501 = score(doc=1175,freq=2.0), product of:
            0.09596372 = queryWeight, product of:
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.02940506 = queryNorm
            0.108171105 = fieldWeight in 1175, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.2635105 = idf(docFreq=4597, maxDocs=44218)
              0.0234375 = fieldNorm(doc=1175)
      0.5 = coord(1/2)
  0.11111111 = coord(1/9)

Abstract

Much progress has been made in aligning library services with changing (and increasingly digital and networked) research and learning environments. At times, however, this progress has been uneven, fragmented, and reactive. As libraries continue to engage with an ever-shifting information landscape, it is apparent that their efforts would be facilitated by a shared view of how library services should be organized and surfaced in these new settings and contexts. Recent discussions in a variety of areas underscore this point: * Institutional repositories: what is the role of the library in collecting, managing, and preserving institutional scholarly output, and what services should be offered to faculty and students in this regard? * Metasearch: how can the fragmented pieces of library collections be brought together to simplify and improve the search experience of the user? * E-learning and course management systems: how can library services be lifted out of traditional library environments and inserted into the emerging workflows of "e-scholars" and "e-learners"? * Exposing library collections to search engines: how can libraries surface their collections in the general Web search environment, and how can users be provisioned with better tools to navigate an increasingly complex information landscape? In each case, there is as yet no shared picture of the library to bring to bear on these questions; there is little consensus on the specific library services that should be expected in these environments, how they should be organized, and how they should be presented.