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- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
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Bryson, J.: Managing information services : an integrated approach (1997)
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Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
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Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
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- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
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Nicholas, D.: Assessing information needs : tools and techniques (1996)
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Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994)
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- Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
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Pörzgen, R.; Schreiber, M.: ¬Die Informationsvermittlungsstelle : Planung, Einrichtung, Betrieb (1993)
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Basch, R.: Electronic information delivery : ensuring quality and value (1995)
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- Footnote
- Rez. in: Indexer 20(1996) no.1, S.51-52 (M. Robertson)
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Burger, R.H.: Information policy : a framework for evaluation and policy research (1993)
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- Rez. in: Information processing and management 31(1995) no.1, S.142-143 (M. Mueller)
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Zwischenbilanz 1992 zum Fachinformationsprogramm der Bundesregierung 1990-1994 (1993)
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- Rez. in: Library review 47(1998) nos.1/2, S.48 (M. Rogerson)
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Whitlatch, J.B.: ¬The role of the academic reference librarian (1990)
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Rogers, C.D.; Vidic, B.A.: Community information service management guidelines (1995)
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