-
Garten, E.D.: Using consultants in libraries and information centres (1992)
0.03
0.026759842 = product of:
0.13379921 = sum of:
0.13379921 = product of:
0.26759842 = sum of:
0.26759842 = weight(_text_:etc in 824) [ClassicSimilarity], result of:
0.26759842 = score(doc=824,freq=16.0), product of:
0.19761753 = queryWeight, product of:
5.4164915 = idf(docFreq=533, maxDocs=44218)
0.036484417 = queryNorm
1.3541229 = fieldWeight in 824, product of:
4.0 = tf(freq=16.0), with freq of:
16.0 = termFreq=16.0
5.4164915 = idf(docFreq=533, maxDocs=44218)
0.0625 = fieldNorm(doc=824)
0.5 = coord(1/2)
0.2 = coord(1/5)
- LCSH
- Library consultants / Handbooks, manuals, etc
Library administration / Handbooks, manuals, etc
Information consultants / Handbooks, manuals, etc
Information services / Administration / Handbooks, manuals, etc
- Subject
- Library consultants / Handbooks, manuals, etc
Library administration / Handbooks, manuals, etc
Information consultants / Handbooks, manuals, etc
Information services / Administration / Handbooks, manuals, etc
-
Berinstein, P.: Communicating with library users : a self-study program (1994)
0.02
0.016310833 = product of:
0.08155417 = sum of:
0.08155417 = product of:
0.16310833 = sum of:
0.16310833 = weight(_text_:exercises in 1906) [ClassicSimilarity], result of:
0.16310833 = score(doc=1906,freq=2.0), product of:
0.25947425 = queryWeight, product of:
7.11192 = idf(docFreq=97, maxDocs=44218)
0.036484417 = queryNorm
0.62861085 = fieldWeight in 1906, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
7.11192 = idf(docFreq=97, maxDocs=44218)
0.0625 = fieldNorm(doc=1906)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Abstract
- This self-study workbook guides the librarian toward understanding of the library patron. Through examples and exercises, this workbook illustrates factors that influence communication and offers techniques librarians can adopt for effective interaction at the desk. Chapters include: the communication process, barriers to communication, understanding the user, reference librarian, know thyself, the reference interview and additional techniques for reducing noise
-
Carande, R.: Automation in library reference services : a handbook (1993)
0.01
0.011707431 = product of:
0.05853715 = sum of:
0.05853715 = product of:
0.1170743 = sum of:
0.1170743 = weight(_text_:etc in 765) [ClassicSimilarity], result of:
0.1170743 = score(doc=765,freq=4.0), product of:
0.19761753 = queryWeight, product of:
5.4164915 = idf(docFreq=533, maxDocs=44218)
0.036484417 = queryNorm
0.59242874 = fieldWeight in 765, product of:
2.0 = tf(freq=4.0), with freq of:
4.0 = termFreq=4.0
5.4164915 = idf(docFreq=533, maxDocs=44218)
0.0546875 = fieldNorm(doc=765)
0.5 = coord(1/2)
0.2 = coord(1/5)
- LCSH
- Reference services (Libraries) / Automation / Management / Handbooks, manuals, etc
- Subject
- Reference services (Libraries) / Automation / Management / Handbooks, manuals, etc
-
Kaye, D.: Information and business : an introduction (1991)
0.01
0.008278403 = product of:
0.041392017 = sum of:
0.041392017 = product of:
0.082784034 = sum of:
0.082784034 = weight(_text_:etc in 2958) [ClassicSimilarity], result of:
0.082784034 = score(doc=2958,freq=2.0), product of:
0.19761753 = queryWeight, product of:
5.4164915 = idf(docFreq=533, maxDocs=44218)
0.036484417 = queryNorm
0.41891038 = fieldWeight in 2958, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
5.4164915 = idf(docFreq=533, maxDocs=44218)
0.0546875 = fieldNorm(doc=2958)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Abstract
- This work uses a background of business studies and the existence of ever-changing business reference works as a starting point from which to examine the various sources of business information - standards, trade and research organizations, libraries etc. Examines information needs and sources against the business environment, structure and methods in which information needs arise.
-
Curzon, S.C.: Managing the interview (1995)
0.01
0.0069203894 = product of:
0.034601945 = sum of:
0.034601945 = product of:
0.06920389 = sum of:
0.06920389 = weight(_text_:22 in 6300) [ClassicSimilarity], result of:
0.06920389 = score(doc=6300,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.5416616 = fieldWeight in 6300, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.109375 = fieldNorm(doc=6300)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
-
Bryson, J.: Managing information services : an integrated approach (1997)
0.01
0.005931762 = product of:
0.02965881 = sum of:
0.02965881 = product of:
0.05931762 = sum of:
0.05931762 = weight(_text_:22 in 1630) [ClassicSimilarity], result of:
0.05931762 = score(doc=1630,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.46428138 = fieldWeight in 1630, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.09375 = fieldNorm(doc=1630)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Date
- 31.12.1998 22:01:11
-
Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997)
0.01
0.005931762 = product of:
0.02965881 = sum of:
0.02965881 = product of:
0.05931762 = sum of:
0.05931762 = weight(_text_:22 in 2442) [ClassicSimilarity], result of:
0.05931762 = score(doc=2442,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.46428138 = fieldWeight in 2442, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.09375 = fieldNorm(doc=2442)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Date
- 31.12.1998 22:14:52
-
Richardson, J.V.: Knowledge-based systems for general reference work : applications, problems, and progress (1995)
0.01
0.0054937815 = product of:
0.027468907 = sum of:
0.027468907 = product of:
0.054937813 = sum of:
0.054937813 = weight(_text_:problems in 809) [ClassicSimilarity], result of:
0.054937813 = score(doc=809,freq=2.0), product of:
0.15058853 = queryWeight, product of:
4.1274753 = idf(docFreq=1937, maxDocs=44218)
0.036484417 = queryNorm
0.36482072 = fieldWeight in 809, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.1274753 = idf(docFreq=1937, maxDocs=44218)
0.0625 = fieldNorm(doc=809)
0.5 = coord(1/2)
0.2 = coord(1/5)
-
Tague-Sutcliffe, J.: Measuring information : an information services perspective (1995)
0.00
0.004943135 = product of:
0.024715675 = sum of:
0.024715675 = product of:
0.04943135 = sum of:
0.04943135 = weight(_text_:22 in 225) [ClassicSimilarity], result of:
0.04943135 = score(doc=225,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.38690117 = fieldWeight in 225, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.078125 = fieldNorm(doc=225)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Footnote
- Rez. in: Information processing and management. 32(1996) no.3, S.389-391 (P.B. Kantor); Journal of academic librarianship 22(1996) no.2, S.147 (T.A. Brooks); Medical reference services quarterly 15(1996) no.2, S.109-110 (C. Gluck); JASIS 47(1996) no.10, S.794-795 (R. Losee)
-
Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997)
0.00
0.004943135 = product of:
0.024715675 = sum of:
0.024715675 = product of:
0.04943135 = sum of:
0.04943135 = weight(_text_:22 in 1061) [ClassicSimilarity], result of:
0.04943135 = score(doc=1061,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.38690117 = fieldWeight in 1061, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.078125 = fieldNorm(doc=1061)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Date
- 22. 2.1997 19:40:31
-
Nicholas, D.: Assessing information needs : tools and techniques (1996)
0.00
0.004943135 = product of:
0.024715675 = sum of:
0.024715675 = product of:
0.04943135 = sum of:
0.04943135 = weight(_text_:22 in 5941) [ClassicSimilarity], result of:
0.04943135 = score(doc=5941,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.38690117 = fieldWeight in 5941, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.078125 = fieldNorm(doc=5941)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Date
- 26. 2.2008 19:22:51
-
Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994)
0.00
0.0024715676 = product of:
0.0123578375 = sum of:
0.0123578375 = product of:
0.024715675 = sum of:
0.024715675 = weight(_text_:22 in 1589) [ClassicSimilarity], result of:
0.024715675 = score(doc=1589,freq=2.0), product of:
0.12776221 = queryWeight, product of:
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.036484417 = queryNorm
0.19345059 = fieldWeight in 1589, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
3.5018296 = idf(docFreq=3622, maxDocs=44218)
0.0390625 = fieldNorm(doc=1589)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Content
- Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
-
Exploring the contexts of information behaviour : Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK (1999)
0.00
0.0020601682 = product of:
0.01030084 = sum of:
0.01030084 = product of:
0.02060168 = sum of:
0.02060168 = weight(_text_:problems in 921) [ClassicSimilarity], result of:
0.02060168 = score(doc=921,freq=2.0), product of:
0.15058853 = queryWeight, product of:
4.1274753 = idf(docFreq=1937, maxDocs=44218)
0.036484417 = queryNorm
0.13680777 = fieldWeight in 921, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.1274753 = idf(docFreq=1937, maxDocs=44218)
0.0234375 = fieldNorm(doc=921)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Content
- Enthält u.a. die Beiträge: INTRONA, L.D.: Context, power, bodies and information: exploring the 'entangled' contexts of information; JACOB, E.K. u.a.: When essence becomes function: post-structuralist implications for an ecological theory of organizational classification systems; MALMSJO, A.: Conditions for designing different kinds of information systems; JULIEN, H.: Where to from here? Results of an emprical study and user-centred implications for system design; VAKKARI, P.: Task complexity, information types, search strategies and relevance: integrating studies on information seeking and retrieval; SPINK, A.: Towards a theoretical framework for information retrieval in an information seeking context; KUHLTHAU, C.C.: Investigating patterns in information seeking; concepts in context; BREZILLON, P. u.a.: Modeling context in information seeking; BYSTROM, K.: Information seekers in context: an analysis of the 'doer' in INSU studies; AUDUNSON, R.: Can institutional theory contribute to our understanding of information seeking behaviour?; SONNENWALD, D.H.: Evolving perspectives of human information behaviour: conexts, situations, social networks and information horizons; OLSSON, M.: Discourse: a new theoretical framework for examining information behaviour in its social context; KEANE, D.: The information behaviour of senior executives; LIMBERG, L.: Three conceptions of information seeking and use; PRESTON, H. u.a.: An evaluation of case study methodology within information system research; WILSON, T.D.: Exploring models of information behaviour: the 'uncertainty' project; ENNIS, M. u.a.: Towards a predictive model of information seeking: empirical studies of end-user searching; SOLOMON, P.: Information mosaics: patterns of action that structure; TOMS, E.G.: What motivates the browser? ABAD-GARCIA, M.F.: Information needs of physicians at the University Clinic Hospital in Valencia-Spain: GORMAN, P.: Information seeking of primary care physicians: conceptual models and empirical studies; LOMAX, E.C. u.a.: An investigation of the information seeking behavior of medical oncologists in Metropolitan Pittsburgh using a multi-method approach; PETTIGREW, K.E.: Agents of information: the role of community health nurses in linking the elderly with local resources by providing human services information; URQUHART, C.J.: Using vignettes to diagnose information strategies: opportunities and possible problems for information use studies of health professionals; WILDEMUTH, B.M. u.a.: The transition from formalized need to compromised need in the context of clinical problem solving; MARCELLA, R. u. G. BAXTER: The transition from formalized need to compromised need in the context of clinical problem solving; COLES, C.: Information seeking behaviour of public library users: use and non-use of electronic media; GREEN, A.-M. u. E. DAVENPORT: Putting new media in its place: the Edinburgh experience; ROSS, C.S.: Finding without seeking: what readers say about the role of pleasure-reading as a source of information; SAVOLAINEN, R.: Seeking and using information from the Internet: the context of non-work use; SPINK, A. u.a.: Everyday life information-seeking by low-income African American households: Wynnewood Healthy Neighbourhood Project; DIXON, P. u. L. BANWELL: School governors and effective dicision making; COOPER, L. u. C.C. KUHLTHAU: Imagery for constructing meaning in the information search process: a study of middle school students; FABRITIUS, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists; JOHINSTON, S.: Training for the information economy: a study of the information culture of a graduate business school; NICHOLAS, D. u. P. WILLIAMS: The changing information environment: the impact of the Internet on information seeking behaviour in the media; WIJNGAERT, L. van de: A policy capturing study of media choice: the effect information of needs and user characteristics on media choices; FETZER, A.: Validity claims: assigning contextual information; FOSTER, A.: On the interpretative authority of information systems; MUTCH, A.: Information: a critical realist approach; PERRY, M.: Process, representation and taskworld: distributed cognition and the organisation of information; HUOTARI, M.-L.: Social network analysis as a tool to evaluate IM in the public sector: a pilot study at the University of Tampere
-
Katz, W.A.: Introduction to reference work : Vol.1: Basic information sources; vol.2: Reference services and reference processes (1992)
0.00
0.0017168068 = product of:
0.008584034 = sum of:
0.008584034 = product of:
0.017168067 = sum of:
0.017168067 = weight(_text_:problems in 3364) [ClassicSimilarity], result of:
0.017168067 = score(doc=3364,freq=2.0), product of:
0.15058853 = queryWeight, product of:
4.1274753 = idf(docFreq=1937, maxDocs=44218)
0.036484417 = queryNorm
0.114006475 = fieldWeight in 3364, product of:
1.4142135 = tf(freq=2.0), with freq of:
2.0 = termFreq=2.0
4.1274753 = idf(docFreq=1937, maxDocs=44218)
0.01953125 = fieldNorm(doc=3364)
0.5 = coord(1/2)
0.2 = coord(1/5)
- Content
- The ten chapters in Volume 11 are divided into 3 parts: Part One, "Information and the Community," contains two chapters to familiarize readers with various groups in the community, their information and reference needs, and how professionals attempt to serve those needs. Part Two, "Interview and Search," devotes Chapters 3 through 6 to the vital task of explaining how to isolate and understand the questions readers put to librarians as well as basic methods of finding the correct answer(s). The emphasis is an practical application of tried and true methods of interviewing and searching. Attention is given to both manual and computer searches. Chapter 6 is a guide to basic information about databases, including CD-ROMS. Part Three, "Library Instruction, Networks, Policies, and Evaluation," is comprised of the last four chapters and covers the activities of reference librarians when not responding to direct questions. This part includes hints an teaching people how to find information as well as the networks that help both librarian and user to discover what is needed. Chapter 10 discusses methods of deciding how well the individual has fulfilled the task of being a reference librarian. Only space and the fact that this text is for beginners limits what information it contains. First, many new developments and potentially important technological changes in the field of information are impossible to cover without turning to technical language and jargon quite beyond the average reader of an introductory textbook. However, basic developments are covered and explained, and there is a guide (via the footnotes and suggested readings) for those who wish to explore the future. Second, this volume is for students and working reference librarians and is intended first, foremost, and always as a pragmatic, practical approach. This is not to discount the importance of research and information science. Leaders and followers in those fields are responsible for much of what is revolutionary in references services today. There are other courses, other places where information science can be considered in depth; all that can be done here is to hint at the joy of the intellectual fields that open up to the information scientist and researcher. Students and teachers alike should be aware that much of the material covered in this book is updated, argued, and dutifully considered in several basic journals. RQ, the official voice of reference librarians of the American Library Association, excels in its coverage of the topics considered in this text. Library Journal, while more general, now offers excellent and timely articles an the new technology and its influence an librarians. The Reference Librarian, edited by the author of this text, offers specific discussions of single topics in each issue, and these have ranged from online reference services, to personnel, to problems of evaluation. And, not to be missed, is the nicely edited, always useful, and sometimes downright inspirational, References Services Review.
